Claimed

Myntra.com Complaints & Reviews

1
Updated: Nov 27, 2024
Complaints 9820
Resolved
807
Unresolved
9013
Contacts

File a complaint to Myntra.com

Having problems with Myntra.com?

File a complaint and get it resolved by Myntra.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Myntra.com reviews & complaints page 444

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
ThrineshDevang
from Noida, Uttar Pradesh
Oct 14, 2016
Report
Copy

Implying regional language in bangalore

Address: Bangalore, Karnataka

Hi Team,

I had a query with my exchange in Myntra and tried calling customer care. Im really pissed of with the options available since there were only 2 languages to select English and Hindi. What if anyone call the CC who doesn't know both English and Hindi???? Then why do we have regional Customer support without knowing the regional language???. Whether the same option is available even in Tamilnadu/ Andrapradesh????If...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
Address: New Delhi, Delhi
Website: www.myntra.com

I have the worst experience from Myntra . I purchased a pair of qupid shoes, after trying I didn't liked the shoes and requested for a return with return id: 16872023. When the representative came he declined to receive the product. I contacted Myntra through emails and sent the pics of the shoes. They declined my request by saying that the product is sent directly from the warehouse and it has dust particles on it so they can't accept the...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shriyaaaaaa
from Mumbai, Maharashtra
Oct 13, 2016
Report
Copy

Top not present in the package

Address: Thane, Maharashtra, 401107
Website: www.consumercomplaints.in

I ordered a top from myntra. It was the vero moda yellow floral cut off top. However, i only received the slip, the top is missing. I realized this after i checked the package. I had already paid by then. Please make sure you either give me my refund or send the missing top asap. I paid rd 1617 for the top, and not just for the slip. When i checked the app, the top reads out of stock. I hope you do something about this asap.

The...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Raviraj Bandodkar
from Mumbai, Maharashtra
Oct 13, 2016
Report
Copy

Delivery not on given time

Website: Www.myntra.com

I ordered products (blue omre n Navy t-shirt) on 5th of October n d given delivery date was 10 October. But I got a message on Saturday saying dat il get it on 9 October. Whereas I hve nt received my order yet. When I cld them they tell me that it will take more 5-6 days. If so then why ul gve the maximum time. Il make sure that henceforth I won't buy any products from Myntra. Ill suggest my friends too nt to.

I'm not satisfied...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Seetha Ram Janapala
from Gurgaon, Haryana
Oct 13, 2016
Report
Copy

Returns

Address: 560037
Website: www.myntra.com

We received wrong Kurta from Myntra, hence requested for return. The courier person came but refused to take it and told that the product is not matching with the order. We received wrong product, then how can we give right product while returning? We can return whatever we received. I called customer care and told the situation. They apologized and took details from the product we received and told that they will arrange fresh pickup with...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Priyatansh Kumar
from Gurgaon, Haryana
Oct 13, 2016
Report
Copy

Alvaro castagnino black shoulder bag

Address: 110092
Website: Myntra.com

I placed an order with order number:[protected] on myntra.com on the 2nd of october 2016 during their festive sale for which there wasn't any choice for cash on delivery so i had to make the complete payment online. Being unable to receive the order i called the customer care and was told that the order is packed but could not be dispatched, which would be done soon and you'll receive the order. But on the 12th of october i received a mail...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Korabi
from Bengaluru, Karnataka
Oct 12, 2016
Report
Copy

Bad behavior of delivery person

Address: 560076
Website: Www.myntra.com

Hello i am korabi chatterjee... Today at around 5 i got a call from myntra delivery person as i have ordered pair of leggings. Though at that time i was in office, i told him to come to 3rd floor of my apartment.. Bt the delivery person refused to come.. And i didn't got my delivery.. Can u tell me when i am going to receive my order..??? It's been one week i have ordered but till now i didn't got my belongings......
Helpful
Found this helpful?
Write a comment
Report
Copy
D
denisdsouza90
from Mumbai, Maharashtra
Oct 12, 2016
Report
Copy

Product still not delivered

Address: 400076
Website: Myntra.com

I had placed multiple orders on the 2nd october 2016. The expected delivery date was 7th october, 8th october... When i track my orders its shows that it has reached my nearest delivery hub on 5th october. However the products are still not delivered. Inspite of calling the customer care multiple times no response from them. I am not able to cancel my orders. Very poor customer service. No transparency as to what the problem is and why are...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Meghana Hegde
from Mumbai, Maharashtra
Oct 11, 2016
Report
Copy

Purchased crocs women wedges and it got damaged within a month

Address: Bangalore, Karnataka
Website: www.myntra.com

I purchased a crocs women multicolored wedges (14384-4cx-w9-nautical navy/aqua-719965) which got damaged within 2 weeks which i personally don't expect from a brand like crocs. i would request you to look into this matter and replace my product with the new one.
My order no:[protected]
Shipment no :[protected]
Date: 25th september 2016
There is no perfect incident nor did i used it roughly.
I hope you guys...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
Mridul bhatia
from Gurgaon, Haryana
Oct 10, 2016
Report
Copy

No return

Address: Jaipur, Rajasthan, 302021
Website: Myntra

I am a regular myntra customer. Almost daily i accept 4-5 parcels... Recently i realized the products were not upto the quality, i tried returning a product due to low quality design which i dint even bother trying n looked like a trash unlike in photos, return pick up person took the product after checking and later aftr two days sent it back to me saying it had oil marks on it... I am shocked??! Myntra considers us fool, you can refuse...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
subratku
from Bengaluru, Karnataka
Oct 10, 2016
Report
Copy

Couldn't deliver the product and cancelled automatically.

Address: 560037
Website: www.myntra.com

Hello
my name is subrat sahoo, I placed an order on 2nd oct.
Product Name:
http://www.myntra.com/shirts/mast--harbour/mast--harbour-blue--white-checked-cas...
having order id:[protected], the order should deliver to me before 6th oct. still I didn't get the product when i email to myntra.com they didn't respond my email also and the product cancelled automatically without informing to me.
br...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Purnima. S
from Bengaluru, Karnataka
Oct 8, 2016
Report
Copy

Cash refund not done even after multiple follow ups

Address: 560048
Website: Myntra.com

This is regarding an issue of refund that i have been facing with myntra for one of the order placed with myntra on 24th sep 2016 for the order no :[protected].

This order was successfully placed by myntra and the total amount of rs 1798.94/- was also debited from my account.

This order was cancelled by myntra on 25th sep but the amount has not yet been reversed back to my phone pe wallet (An embedded application...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
ashu67894
from Noida, Uttar Pradesh
Oct 7, 2016
Report
Copy

Payment not refunded

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: myntra

I had placed an order number #[protected] and due to some failure in the vendor site the transaction failed but it was debited from my account. I had to choose cash on delivery. Anyway, its being more than 20 days and not yet received any satisfactory response from customer care. I have been sending them mails and all i get is we will look into this with our finance department or please check with the bank type of responses. They did not even...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Saniyaq
from Solapur, Maharashtra
Oct 7, 2016
Report
Copy

Return of an item ordered

Address: New Delhi, Delhi, 110008
Website: Myntra.com

Im so highly disappointed with the services of myntra. With such high and strong competition around, it is unacceptable to face issues from a reputed shopping site like myntra. I ordered a benetton shirt from myntra (Order no:[protected] on 15 sept. Requested for a return on 16th sept (Return no:[protected], however the item wasnt picked up till 24th sept so i requested for a return twice after that on 24th sept (Order no:[protected] and on 30th...
Helpful
Found this helpful?
1 Comment
Report
Copy
I
Ismail 81436465
from Hyderabad, Telangana
Oct 7, 2016
Report
Copy

My order is cancelled without my authorisation

Address: 500028
Website: myntra

Myntra cancelled my order without any information .and now they want me to place the order for higher price for same product they really can't mange the orders it's so much waste of time and really annoying.no proper service at all and no information provided by them before cancelling my order. And top of that they are saying I refused to take the order ....
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: Gandhinagar, Gujarat, 151505
Website: myntra.com

Raise a complaint and take action order no.[protected] totally disappointed defective piece received raise a return request. I returned but courier sending back please do return and refund raise a complaint and take action raise a complaint and take action order no.[protected] totally disappointed defective piece received raise a return request. I returned but courier sending back please do return and refund raise a complaint and take action...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajit Dey
from Kolkata, West Bengal
Oct 6, 2016
Report
Copy

Fake promises and delivery information

Address: Kolkata, West Bengal, 700030
Website: Myntra.com

I placed an order on 27th september, 2016. (Order no.[protected] myntra.com gave me a delivery which was 30th september, 2016. However, i didn't receive my order. On 1st october, 2016 i personally called myntra.com's customer care number ([protected]) and reported my complain of not receiving my order.
They said they have taken a note and an official complaint has been lodged. They further promised me that the order will be delivered...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Aamir Ahmed
Oct 5, 2016
Report
Copy

Order # 136541134

Address: Indore, Madhya Pradesh, 452001
Website: www.myntra.com

Dear all,

With regards to subject order #, i would like to highlight why myntra
Has become india's largest online shop.

Having pathetic policies, which are totally unfavorable to their
Customers is not enough.

Very well trained delivery executive mr. Rahul atawale are well bound
To myntra's policies to bother, misbehave, abuse & threaten their
Consumers regarding the...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Adarsh Maharshi
from Vellore, Tamil Nadu
Oct 4, 2016
Report
Copy

Not have received my refund

Address: 632014
Website: www.myntra.com

On 3rd of august i returned a tshirt and now it is more than one month and i have not recieved my refund yet. Myntra is a cheat. Whenever i contact them sometimes they say we have initiated your refund and sometimes they say we have failed in our attempt to refunding your money. They simply extending the time.
O i am complaining against them and all the email and other information i am giving below-
Order number[protected]br...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
deeptidas99
from Kolkata, West Bengal
Oct 4, 2016
Report
Copy

Returning of money

Address: 560067
Website: www.myntra.com

I had bought a catwalk grey sandal from myntra.com . When sandal delivered near me i found it was defective product and then i register a complaint on myntra.com to return that product and to give my money back.Then they accept the return request and sent me a mail that there courier partner will take the product from my home. After some days when i cal to myntra customer care they told me that the product cannot be returned because it fails...
Helpful
Found this helpful?
Write a comment
Report
Copy