Myntra.com — Customer service and unclear terms of products

The customer service is extremely slow. There is no point of having a customer care executive on chat, if he can't do what an executive can on call.

And, why are the terms of returns so unclear? Your product mentions, 2day return period, but in reality its not the case, you actually count 48hours. So, if a product was delivered to me on 19th Oct at 1pm, I am supposed to place a return request before 21st Oct 1pm. Nowhere on the product description was this mentioned.