Myntra.com — Empty watch box for 10k rupees watch!

Myntra delivered me a Micheal Kors watch which costs freaking 10, 000 INR! and it was literally empty. They say that product was checked beforehand, but the packing was so intact that I highly suspect that this fraud was done from somewhat beginning of product delivery cycle.
That makes me wonder what the hell goes back there during checking when they ship it. Such a pathetic customer service. They're extremely hard to reach out to. They've also denied providing me any kind of reimbursement.