Myntra.com — Louis Philippe denim jacket black

My order no :- 1154923 [protected]
I have ordered a Louis philippe denim jacket black, I received my jacket on 25/10/2020.
I open my parcel in evening and jacket colour look faded. Its look like old piece. And then in evening 25/10/2020 I request for return.
And then on morning 26/10/2020 they come to pickup my order. And at 2 pm I received a message.
Return On Hold: Your return request for Louis Philippe Jeans Jackets has been put on-hold as it did not pass our quality check.
And contact our coustmer care.
I request to call back.
I need my refund back.