Myntra.com — My Login id is blocked without proper explanation

My Login suddenly got blocked last week and i am not getting a satisfactory response except that i have vioalated the fair usage policy. I have requested for a reason and the clause that i have violated as i dont have any clue on this subject and i have shopped as i have been doing till now. My efforts to reach the customer care is going no where as they are sending me the same text again and again. I just wanted to understand why my account got blocked and clarify any misunderstanding if any