Myntra.com — Product is not picked and refund not initiated

I purchased a Roadstar men solid Bomber from Myntra. When I received product, it doesn't fit well and color is also not same as per advertised. I placed a return request and delivery came for pick up on 7th Oct. As per him, the price at which I purchased product is different from the price tag, so I need customer care pre approval for pick up. I talked to customer care and provided all details as required. Now they are saying that pick up can be done and you have keep your product.

There is no fault of consumer then why he has to suffer.