Myntra.com — Refund is not given

Ordered A Nitara Earings Which Was Delivered On 20th Sept. I Try To Pay It By Gpay But At That Ppoint Of Time It Was Not Working So I Paid COD. After 10 Minutes Money Was Deducted From The Gpay To Myntra. Asked Customer Care Many Times But Every Time They Were Asking For Receipt And Bank Statement. I Have Given Them The Same What They Were Asking. Still Money Was Not Refunded.