Myntra.com — Return request of shoes rejected for false reason

This is regarding my recent bad experience with myntra customer service for return of the product. They are asking me for the price tag missing on the shoes but i didnt got any price tag along with the shoes. Maybe the seller is lying. I got the ferraiolo shoes on 16th October and i placed the return request the next day on 17th. Then why would i remove the price tag if it had any. I just opened the box and found out that the shoes have wrinkle marks so i just placed a return request. But myntra customer service team keeps saying that shoes got a price tag. I already got a shoes on the same order and it also doesnt have any price tag. I didnt even touched the box after inspecting the shoes. So i think you are just making people fool by sending product without price tag and asking for it later.
I am going to attach the images of the product, wrinkle marks can be clearly seen on the shoes and also all the stuffs like tax invoice even your myntra package is kept intact. So please look into this issue and if myntra is claiming of a price tag then they must give me proof that it was sent with it while shipping.
My order details:
Order No. 1154210 [protected]
Ferraiolo men black & brown colourblocked sneakers
+3 photos
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