Myntra.com — Return Request Rejected always whenever created

Myntra.com — Return Request Rejected always whenever created

N NageswarPVV

Team, We would like your help to resolve the issue. We have ordered an item from Myntra, While Return this item due to poor quality issues it’s get always rejected with out getting call from courier service. Informed the same to customer care for many times & didn’t get any much help from their side. We used to get return accept mail after few days again got mail saying it’s rejected. In that case they should clearly mention that no returns acceptable, but they mentioned 30 days return policy, Delivered poor quality products & reject for returns. This is not fair policy. Order Id #114624418540295928903 Return Id #[protected] Registered mobile number : [protected] Email id : [protected]@gmail.com +4 photos Was this information helpful? No (0) Yes (1)
Myntra.com customer support has been notified about the posted complaint.
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Comments

Sugata Dam

from Powai, Maharashtra

Order ID # 1159110 [protected]

I have ordered a pair of sneakers.My return request was rejected without no proper reason justifying it. First of all why the delivery boy collected it if there was anything inappropriate with the product ???
This is to inform you that the product has not been used from my end. I have returned as it is. The only reason i returned as the product image was not the same as it was displayed. I just got to know from the delivery boy that the quality analyst has found stains in the shoe but then it must have been from beforehand and i do not agree as Myntra claimed that the product has been sent after a successful quality check. Earlier i have received a top with lipstick mark on it and no tags hence it proves the level of quality check it carries.
This latest product was completely unused from my end and I can assure on that. Myntra stated on 12th dec they will reship my product but I haven't received it yet.
I am waiting for my product and I also want an action to be taken against this. I would like to demand refund against it. I have been with Myntra since long.This is not a fair policy. Its a complete harassment and fooling customers in the name of business. Attaching the picture of the image as i received.

Order Id # 1159110 [protected]
Registered mobile number : [protected]
Email id : [protected]@gmail.com