[Resolved]  Oyo Rooms Bangalore — Deficiency in services

Address: Bangalore, Karnataka

There was no provision for Hot water in the room, even after complaint the same was not rectified. Similarly, even after several complaints made the phone was not working, they did not repaired the phone till last day of my stay and for any room service I have to come out of the room and call from lobby. Further at the time of check out in the morning I have made request to provide a cup of tea, even same was not provided. In all it was like a torture staying at oyo rooms in Bangalore at. Rest House Road, Off Brigade Road, Bangalore.
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Complaint marked as Resolved 
Verified Support
Oct 13, 2015
OYO Rooms Customer Care's response
Dear Guest, We are appalled to know about this. We are working hard to deliver great customer service each time someone visits an OYO. It is rather embarrassing to know about this issue happening to one of our early and loyal guests. Rest assured, we'll investigate and solve the issue leading to this. We request you to please share the booking details and our customer experience team will very soon get in touch with you regarding this. We promise to deliver an amazing stay experience, the next time you stay with us. Thanks for your patience. Team OYO
 
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