Verified Support
Mar 25, 2022
Red Bus Customer Care's response Hi,
Greetings from redBus Team!
Thank you for reaching out regarding your ticket number TR4P16866608.
As we discussed during our phone conversation, we understand how much of an inconvenience it must have caused due to the below-par experience. Your feedback has been shared with Zingbus, so the quality of service can be improved.
As a gesture of goodwill we’re happy to provide you with a credit of Rs. 351.75/- back to the source used to make the payment at the time of booking.
As per the standard banking procedure the amount will be refunded within 5 to 7 bank working days in the name of IBIBO Group Pvt/redBus.
Below are the refund details:
Refunded Amount: Rs.351.75/-
Initiated on: 24/03/2022
Source: Original mode of payment
As per the standard banking procedure the amount will be refunded within 5 to 7 bank working days in the name of IBIBO Group Pvt/redBus. Please refer to the email sent to your booking email ID for further details.
Stay safe, stay healthy!
Team redBus
Note: redBus employees or representatives will NEVER ask for your personal information i.e. your bank account details, password, PIN, CVV, OTP etc. For your own safety, DO NOT share these details with anyone over phone, SMS or email.
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