I booked a ticket trough red bus and changed the journey to another day using their free date change option as it was difficult to do the journey on the booked day. But since I had to be admitted to the hospital the day before the day i was supposed to travel I could not travel because I could not cancel on their app, even though i informed them through mail, they were not willing to change the date or give me a cash refund
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Greetings from redBus Team!
We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.
You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.
With regards,
Team redBus
Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.