Redbus — Refund

I booked my VRL bus belgavi to pune but as my plan was changed so I m start trying cancalation from 6pm on 5the march 2023 on the same booking day but I didnt get any positive reply from red bus app m tried many times before 7pm on 5the march 2023. So I raised complain to red bus costumer care but they said u did cancelation after 7pm but I have screen shots that I tried many times before 7pm. It so irreteting for me its like red bus is doing mental harrasment. No possitive reply get from them they just making me fool. And giving fullish reasons if its thair app so they should also have update of cancaletion or how many time's I was trying why they need screen shot's
Was this information helpful?
No (0)
Yes (0)
Red Bus customer support has been notified about the posted complaint.
 
2 Comments

Comments

Hi,

Greetings from the redBus Team!

We definitely understand your disappointment. We would request you to share the registered email ID/ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
Hi,

Greetings from the redBus Team!

We definitely understand your disappointment. We would request you to share the registered email ID/ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Red Bus
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3912
    Pending
    279
    Resolved
    2492
    Red Bus Address
    Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
    View all Red Bus contact information