[Resolved]  Renault — failure of vehicle by some mismanagement at renault navi mumbai workshop

Address:

AIROLI, NAVI MUMBAI, Mumbai City, Maharashtra, 400708

My vehicle renault duster is serviced regularly at renault authorised benchmark navi mumbai workshop, i had send my vehicle for small work for tightening of mounting stud for engine cover. First the staff was not agreeing that they have done this work, then after showing them old invoice & arguing for 1 hour he agreed to do the needful.

Then one of their senior person ask us to do clip tool scan of vehicle for better performance @ inr 1000/-. We agreed as we thought it will do better tune up of vehicle. But after the scan tool was connected vehicle was complete break down, now they say a 50000 fuel pump is not working.

We have replaced this fuel from renault just one year back, how can it be damaged so early, how can a fuel pump get complete shut down only after connecting scan / clip tool.

We want renault to throughly investigate what went wrong after my car was connected to this scanning tool at work shop.