[Resolved] Renault — incorrect billing, inadequate knowledge and lack of service

Manu1773

from Mumbai, Maharashtra

Address:

Benchmark motors, Vashi, 400709

We bought Renault Capture on 7th March, 2019 from Vashi Showroom Navimumbai however billing was incorrect which we bought to the notice of the sales person on the same day however till date the same has been been rectified nor the documents have been handed over to us.

Repeated followups and reminder has not been fruitful

We are disppointed with the service

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Jul 19, 2019

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2019

Renault Customer Care's response Dear Customer ( Manu1773),

Please check your private message and share the details for us to assist with your concern.

Verified Support

Jun 10, 2019

Renault Customer Care's response Dear Customer ( Manu1773),

We understand that our team is in touch with you and assisting you in this regard.

Verified Support

Jun 15, 2019

Renault Customer Care's response Dear Customer ( Manu1773),

As checked, we understand that our team got in touch with you and provided necessary assistance to you on your concern. In case of any support required, please feel free to contact us at[protected].