[Resolved]  Renault — no response from customer service team

Address:Hyderabad, Telangana

Customer service team have confirmed that part is available and booked appointment for me for today, but when i reached the service center it was informed to me that part is not available and no request was raised for the part. This is not a pleasant experience even after raising the complaint "renault complaint id[protected]". I am just loosing my money for cabs.

I was running for repair issues from last 3 times to the service center, but still not fixed.

Request you to share me the escalation matrix immediatly, so that i can reach the next level..
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Mar 26, 2019
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2019
Renault Customer Care's response
Dear Customer (MOHD Fasi Uddin),

Please check your private message and share the details for us to assist with your concern.
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