[Resolved] Renault — tyres not replaced

Tiken Gogoi

from Mumbai, Maharashtra

Address:

PRAGJYOTISHPUR, BORAGADHOI GOAN, 786602

With great regret i, phanidhar gogoi, owner of renault captur bearing chassis no meerha005j1005437 have sent two of my vehicle tyres on 1 june 22, 2019 to renault car dealer, tarinipur autosol pvt. Ltd., p. N road.

The above mentioned dealer promised that the tyres will be replaced within a week. But they haven’t replaced them yet.

My vehicle has just covered the distance of 8700 km as per odometer. The vehicle has been lying idle for a month now which is causing several commuting problems for us.

I f this is the service renault is offering, then i’m extremely unsatisfied with the services and never suggest anybody to purchase the renault captur vehicle which was said to be a premium vehicle.
Kindly look into the matter on a urgent basis.

Looking for an early reply.

Phanidhar gogoi
Owner
Contact no - [protected]/[protected]

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Jul 25, 2019

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

Jun 24, 2019

Renault Customer Care's response Dear Customer (Tiken Gogoi ),

We're forwarding your concern for further processing & will get back to you with an update on the same.

Verified Support

Jun 24, 2019

Renault Customer Care's response Dear Customer (Tiken Gogoi ),

As checked, we understand that our team got in touch with you and provided necessary assistance to you on your concern. In case of any support required, please feel free to contact us at[protected].