Telangana Southern Power Distribution Company [TSSPDCL] — Category change of electricity bill from commercial to domestic

I have raised a complaint for category change of my electricity bill from commercial to domestic through TSSPDCL application vide complaint number CC[protected] on 12.09.2021 with DD amount of Rs. 29/-. On 24.09.2021 I got a message stating that my complaint has been resolved but whenever I check this with TSSPDCL application or website with complaint number it is reflecting as "resolved at CSC, pending at ERO", even when I am checking through TSSPDCL application it is still showing as non domestic and commercial. Kindly resolve the issue at the earliest as again it is due for new bill.
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Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
 
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    Telangana Southern Power Distribution Company [TSSPDCL] Phone
    +91 40 2343 3545
    +91 40 2343 3544
    Telangana Southern Power Distribution Company [TSSPDCL] Address
    6-1-50, Corporate Office, Mint Compound, Hyderabad, Andhra Pradesh, India - 500063
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