University Of Madras — Applied for Medium of Instruction Certificate in University of Madras at USAB department

Address: University of Madras,(USAB)Department, Chennai, Tamilnadu

Respected Sir/Madam

My name is Vishnu prasad from Chennai, Tamilnadu. I'm an Alumni student from that University. For applying to my Higher studies, I want my MOI certification to get admission in the UK. so, I directly walk-in into the university USAB department and applied for an MOI certificate with 500 rupees DD from nearby bank(Yes Bank) on 25/01/2022. There are 2 ladies in the USAB department, who are treating the students in an unprofessional manner, they don't even give the proper answers to the queries and they treat me like a dog. I was very unsatisfied and ashamed of studying at this university. They didn't give me attention to my doubts and they didn't treat me with basic respect.

After applying for MOI Certificate, I also told them very clearly that it's a very important and Urgent document for me to get admission to the abroad university please don't make it late. so, They told me to come and collect the certificate on 01/02/2022. I called them on that day lot of times on this ([protected]) and they are not even responding to the calls. After calling them they attended my 32nd call and just told me that it was lunchtime call them after 2 pm. After calling them they told me that (2days full power shutdown) that's why we cannot process your certificate and told me to come on the next day (02/02/2022). I again called them more than 20 calls then after they answered my call and they simply said come after 2days. They are just simply wasting the student's (TIME, OPPORTUNITY) and literally they are spoiling the student's careers because of their unprofessional work.

NOTE:-
1. If a power shutdown is happening means how Landline mobile works without electricity for more than 2days?
2. Why they are treating the students in this way?
3. Why they are not giving basic respect to students?
4. Why are they working in an unprofessional way?

After all this problem I decided to complain to the Director USAB department

Director

Dr M.Srinivasan
Chepauk Campus,
Chennai - 600 005.
Phone No:[protected]

I tried to connect with him a lot of times calling that above-mentioned number even he is also not responding to my calls(20+ calls). so, Here I understand that the Pillar of the Department Dr M.Srinivasan is not a Responsible person then how the department staff will work properly.

So, I decided to register this complaint to the INDIAN CONSUMER COMPLAINT FORUM. Kindly please take strict action on this complaint against the USAB department in Madras university.

NOTE:- I'm registering this complaint as an Indian Youth generation student to create awareness for every student in India. And, nobody should face these kinds of problems in their Universities and lose their life-changing opportunity in his/her career.

Trusting you

VISHNU PRASAD
+91 [protected]
Was this information helpful?
No (0)
Yes (0)
University Of Madras customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    University Of Madras
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    654
    Pending
    0
    Resolved
    92
    University Of Madras Phone
    +91 44 2539 9732
    University Of Madras Address
    Chepauk, Chennai, Tamil Nadu, India - 600005
    View all University Of Madras contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR