Airtel Complaints & Reviews

Whenever i call on 121 on their customer care number, there are many options from 1 to 9, and they ask to select an option but whenever i select option 9 to speak to their executive, it says "oops it's an incorrect option"
There is no way to contact customer care executive as they are cheating with their customer.
This is worst service, as a customer i have no way to solve my problem....

I want to draw your concern toward my problem that due to connection problem i have payed for my bill of an amount rs 3, 144 of a landline/broadband connection of airtel twice. The transaction was done thru the airtel app by my account, the details can be seen in the images.
I would like you to respond asap nd get my money refunded in the same bank account through which it was paid....

I had disconnected my airtel fixed line connection in may 2017 due to poor speed in my new residence location. Also i had paid the bill for the days i had used in my billing cycle for that month. But even after closing the connection, i am getting bills for two consecutive months (June & july) and airtel customer care people are giving repeated calls every day asking me to pay the bill amount. I had clearly conveyed them that i had disconnected...

I recharge my airtel no on 2 july with their 399 plan, in this plan they offer 70 days free calling and 1 gb data per day. But on 20 july my internet stop working working. I called many time but they give me new setting. On 22 july when i called customer care they told me that you have recharge with third party (Paytm) becoz of that they will not provide me full benefits. I told them that this thing is not mention anywhere. But they dnt refund...

Dear sir or madam,
Infinite solutions have taken my number from shine.com and now they are not reply and if they are picking then they are shouting on me and threatening me and saying that they wouldn't give me a refund.
They have called me from number +[protected].
They are now saying to give me a refund after 3 months and even saying wouldn't give a a refund if i keep calling.
Kindly loook though this matter....

I purchased new sim card sim no[protected]u and mob no [protected] but my sim card rejected when i asked customer care they said u hv reached ur maximum limit of sim on one id but there is only three active sim on my id then why it is rejected why customer care r not accepting that it may be the fault of sim or airtel technical issue. Why they not tried to reactivate to the sim to check whether it is airtel technical issue or not...

I have applied twice in the last two months, for broadband.
The first time the agent took a cheque and documents, tried for three days could not provide the connection

Second time was just 4 days back, the agent took documents and cheque, and has disappeared, cant be reached on phone.

Most of the airtel agents are frauds and cheaters,
Airtel does not seem to be worried about the competition killing...

Internet services of airtel connection number[protected]
The complaint has been made for non functionality of the above said number so many times but internet services are interrupted and official work has suffered badly the complaint has been emailed since 19/7/2017.
If you are not able to resolve the complaint kindly take your system out and we dont need your services
Regards...

Dear sir
I had updated my airtel sim yesterday from old to new 4g, after little while i had received one message from airtel that your sim will be activated shortly but, after that i didn't get any message from airtel and my old sim had been deactivated, after that i had checked my new sim in 4g phone, there was showing that it is activated but network was not coming then i had talked with customer care about it and she just said...

I have a two Airtel numbers instead of MH number I have done recharge on Tamil nadu number. Plz do recharge on MH no

Wrong no : [protected] Tamil nadu no
Correct no: [protected] Maharashtra no
Amount : 399
Transaction I'd :[protected]

I m an regular customer for Airtel so plz address my issue as soon as possible...

Hi,

I have postpaid number [protected], which am using more than one year, and paying bill in time. But am not receiving any receipts for my payments.

Please share the receipts from the month of April to till this month, its required....

We are facing a severe call drop and voice loss problems on both of our numbers, i.e. [protected], [protected] and it's really difficult to reach your customer care executive through numbers like 121. kindly do the needful att the earliest....

Date : 25/07/2017
Mobile no. [protected]
Complaint description:- as per telephonic offer by airtel customer care - i was port my mobile number [protected] idea-airtel on 8th july 2017,
My service is starting from 19th july 2017, but from starting day there is always network issue and always issue in 4g internet speed. And as per timely discussion with airtel customer care under complaint no. 77930390, 77938529, 77938735,...

Myself s. Shyamkumar i have bought a airtel dth prepaid connection id[protected]. On subsequent recharges they have charged rs.15 calling it as idle maintenance fee. They claim this charge is idle maintenance fee for customer charge after due date. Though i have paid for the set up box, installation and dish, i am not sure what kind of idle maintenance they are doing on my set up box. These charges are not explained to me before selling me...

I bought the rs 399 plan (Unlimited local+std +84gb data for 84 days)
However money is still being cut from my main account. And i only received 2gb data for 28 days. I called the airtel customer care however they refused to help. They only kept repeating some policies and saying "madam aapko jaankari dena chahta hun". Instead of solving my issue the customer service guy kept telling me about random airtel policies. It has been a very...

I paid airtel postpaid bills on 21st july 2017 via airtel money app while cashback offer upto Rs. 75 was going on however didn't yet receive the cashback - could you please check it:

Rs. 659 via transaction id.[protected]...

It is to inform that kiddie club service has been activated on my mobile with out any request and rs.99 has been deducted from my account. On 22nd july, i complained about activation of sports vedio and deduction of 99 rupees and also regarding sctivation of hotchillies and deducting 35 rupees. But it was not corrected. Inspite my efforts no care was taken to rectify the mistake nor to prevent it. It is very disturbing in addition to financial...

Hi
It has been 6 months i am having problem with 4G airtel but customer service people still giving fake promises and did rude behaviour.
No resolution and still seeking help
Mobile-[protected]
Name-Lokesh anand
The supervisors over the phone denied to transfer the call to complaints as well as promised that their technical team will visit....

Hi,

I have recharged with rs 899 on 23rd june, 2017 with benefits o[censored]nlimited all calls and 2gb data/day for 70 days.

Now after one month on 23rd july, 2017 the customer care told me that i have used the weekly quota of 1200 mins and so i can call again from 24th july, 2017.

I was not able to call on 24th july, so i called customer care again and this time they told that you have used your monthly...

Dear sir,
With various visit to the nearest gallery at borivali my network issue is not solved. This disappointing that you promise to be the best network provider which is not. I am facing the network issue in my handset nor the customer service people nor your gallery people are able to resolve is issue. Even after various calls the network department is not solved.
Kindly look into it urgently....