Airtel Complaints & Reviews

From a few days my airtel network is going down after midnight, it’s not working at all, I want you to fix this problem as soon as possible. If I need to use my mobile data or even have to call someone very urgently, will I get this service from Airtel? Airtel has let me down in every way possible. And please, do respond to this problem. I actually had the midnight data and only after enabling it, I am not getting the network after midnight....

Hi,

I have 799 infinity plan in which some 4 GB data comes, now post consumption of these data, the moment we activate booster pack, after only 10 to 15 min it shows that I used my all data.

As per my mobile statistics, I have used 5 GB data in my current bill cycle of 13 days and by calling to customer care IVR says I used 36 GB data and customer care executive claim that I have used 19 GB data ..now I am not...

This complaint is lodged due to misguiding by an attendent at airtel frenchise at Sadar Bazar, Agra.As I, m already a airtel celluler consumer.
I reached to sadar frenchise on 23.01.17 at 6.45 pm to get my another no. Port from Reliance to airtel.I ask the attendent known as Neha to guide in porting procedure.She seems to be in hurry.She first advise me to come another day.When requested more than she gave me a wrong no. to msg for...

Hi,

I have my postpaid mobile no. of Airtel. In the month of Dec '16, I had made one excess payment of Rs. 3646/- to Airtel against my bill. This mobile sim was bought from Jaipur, Rajasthan. On asking for refund from customer care for the excess payment, they had logged in my complaint. But in spite of asking them not to redund the amount by cheque, they have sent a cheque to my old Jaipur address where I dont live anymore....

I applied for Airtel Broadband they took the money 1000 Rs as installation charges along with docs and photo but cancelled the request stating broadband is not feasible. I submitted request to refund the installation charges but no proper response from Airtel! I am warning everyone about the way Airtel behaved/behaving with me. Alerting as many people as I can so that nobody will fall prey for this fraud. I will not let them cheat people...

I requested for an airtel broadband and made 3 month advance payment of Rs. 2697, but they couldn't provide the connection later citing reasons of non feasibility, How can they charge advance payment for connection without checking the feasibility at first case and later make us beg for refund. I have been following up with their customer care for quite some time and everytime they give a new timeline or excuse and ask for documents again....

For last 7 days, I am complaining everyday that I am not able to send money to Airtel landline payment from my wallet...
But shameless and disgusting organisation of cheat Sunil Mittal is not responding...

Can cheat and shameless people of Airtel money transfer my entire 54.66 in my airtel wallet ( [protected]) to my airtel landline AC ( no [protected])....

I Mr Bharat Tuhar From Mumbai. My mobile no is [protected] this is my fav no business no too recently 1 month ago on 10 Dec'16 i applied for port from reliance to airtel and waiting for 1 week for the process.

Port At,
Ayush Mobile Center, Bhayandar East.

Now on 16th Dec'16 my reliance Sim Network disconect and airtel network started i verify my no and thats it after that i rechrge of rs 198 and 220rs...

I visited the Airtel store to check whether the SIM is working or not and they told me that the SIM is disfunctional. And that I have to get a new SIM. Since the SIM is in my mother's name. I got here documents and photos for the SIM swap but then I was told that I have to bring her along as well.
She is suffering from high fever and is not even able to walk properly and they want the customer to come in personally.
Adding...

I had recharged on 23 Jan 2017 for full talk time and also for 4g 4gb recharge. Now Airtel has deducted balance from main balance and they say there was no benefit as 4gb 4g on my number..I spoke to the consumer care executive and also to his supervisor spending my money for their fault and they idiots don't even see any such benefit. When the Airtel don't know what they are assuring on their websites when customer recharge then why the hell...

I'm facing severe problem in 4G data connection in my location. It's happening from 4days. Data gets connected to 4G but, a small exclamation (! ) mark appears in the network icon, and the max data speed in 4g connection is not more than 1kbps..
I'm very angry coz of this ####, even if i set preferred connection as 3g network, after a while 4g gets connected automatically.
The same issue i checked in nearby location,...

Dear Airtel Team,

As a customer i have recharged 345 pack 01/02/2017
Rs. 345 pack
Priced at Rs 345, the pack offers 1 GB data to customers with 4G ready mobile phones along with free calls - Local and STD – to any network india

but still i am getting deduction while calling.
And when i contact to Airtel customer Care he is saying there is limitation of call which is mention under "Term...

Mob no[protected]. I have recharge 299 for this number for std/local /roaming as I did before recharge and get offer .but now recharge and offer not activate yet because I m in roaming and after calling balance diduct from main account.please resolve problem or return money back I wanna port from here . Now many offer available from many operator .अगर मेरा लैंग्वेज यहां इंग्लिश में...

My name is ashish ranjan I have new canction airtel but not active airtel my document adhar card is all ready 4 Sim actived airtel but your new Sim not actived your t m is reply I have corss actived. How many Sim alloted one I'd plz reply my Cont. [protected] plz kindlye solve my problem...

Payment of Rs 1545 made online on Airtel Website for DTH Recharge but Airtel not acknowledging it

I made Payment on February 2, 2017 at Airtel website for my DTH recharge details of which as follows;

Customer ID: [protected]

Customer name: GOUTAM SAHOO

Payment done : By Net Banking State Bank of India

Payment Reference No SBI: [protected]IGAASMAHP4

Payment...

This is for Airtel 4G dongle which I bought in January 2016. I am Using airtel Phone number [protected] as a dongle since then however at the time of sale Airtel Rep confirmed that with the Rental of INR 1299 I would get 15GB data every month, Since last 13 months I am only getting 12GB Data every month which is short by 3GB every month that means I am short by 3*13 months=39 GB.

Why Customers Fooled by Call centre agents because...

If have two airtel number on my name 9741****55 and 900*****585 both number where not is use for a long time as I was out of india On return I started using the same number after 3 days number stopped working after approaching airtel they asked to go to nearest airtel outlet to get the same number back they took the documents again and issued a duplicate sim card and said will be active in 48 hours this request I submitted on 27 after 6 days...

Balance deduction from my prepaid account for the services that I have not activated....

I have converted my Airtel number from postpaid to prepaid today. When I try to recharge error msg appears 'Please enter a valid Airtel number'.

I am getting incoming calls but since I am not able to recharge balance is 0. So I am not able to make any call or even use internet.

Please solve the issue....

Dear Sir,
I would like to draw your kind attention over the non- activation of my mobile number [protected].
I was having 8 Airtel postpaid numbers which all were supposed to be converted under CUG plan. Among these numbers my above mentioned numbers is still inactive which is creating lot many hurdles in my busines too.
I visited several times to your store in Deoghar Jharkhand but was not satisfied with the response...