Airtel Complaints & Reviews

Hi, this is Nav Gaurav, a post paid customer ([protected]). On 03-03-15 I have received a SMS at 3.00pm regarding resubmission of documents to purchase point (Airtel Store, Hariom Tower, Circular road, Ranchi-834001) to continue outgoing services. Thereafter I rushed to purchase point mentioned above at 4.00pm and resubmitted my documents & photo and completed all formalities. Executive over there name Neha has assured me that my services...

Dear Sir/Madam, My wife is receiving calls from no. [protected] since two months in breaks, my wife avoided it but the guy seems to be persistent and rash.Also, he seems to be with a group which includes females and he talks in a vulgar manner, when I take the charge of the conversation he gets into a really cheap and vulgar argument, we searched this forum and found out from the link "http://deleteprice.com/traceMobile/trace.php" that...

Dear team,

I have purchased a prepaid SIM no [protected] bearing serial no[protected] on 26th of feb15 n all the valid documents were given to the salesman of Airtel outlet. Since then I have been regularly chasing with customer care team n get fake assurence every time that it will activated within24 hours n so n so but the result is its still not activated even signals also not coming.

Since I marked...

READ FROM BOTTOM UP :) Hi Airtel, Just to be clear… there was no “billing discrepancy on Data usage” the data was clearly used as I use what is available.. the discrepancy was in the functionality of your website and in how it processed an upgrade twice without verification or an email or even a sms letting the customer know that something has gone wrong or that he just got charged twice for a service he only wanted once. You...

Hi Team,

My prepaid#[protected] is converted from postpaid to prepaid connectivity 15days ago. Post this convertion, prepaid connectivity is not getting activated.

I have visited airtel store(Kormanagala4th block) twice and got update from the Airtel team that my number will get activate in 24hrs. But my number is still inactive state from past 15days.

Request you to do the needful on priority...

Dear Sir / Mam I have check your data recharge offer for USSD; Your have given more offer I have choices Rs. 149/- offer ( 2GB data for 30days) So I have recharges it but Airtel given to talk time balance why... I have call to your Customer Care Office but Mr Shiv; Hemanshu & shanaz can't help me. Pls help me my no.-----[protected] I have waiting for your call & supports....

I SHARIQUE UMAR using Airtel Dth last 4-5 years, but i was really very surprized by fraud activity of Airtel Dth Engineer that came to my home on my complain. I registered a complain on Airtel Dth cus care on 27-02-15 that i am not receiving signals in my DTH, they told me ur problem will be solve in 24 hours max. on 28-02-15 and u have to pay 150 Rs. for it. I agreed on it. Next day engineer came to my home, and after watching only...

Hi I wanted to raise this complaint/request long ago, but the customer service that Airtel is extending to us is far too ridiculous. The guy that got my broadband set up responds no more to my calls regarding the future of my plan. The problems are many. Let me list them here: 1. What I had paid for was a Rs. 1299 per month plan. The next month, I received a bill for Rs. 1459. The bill says: Rs 160 as tax. 2. I kept the plan since...

Sir,

With regard, iwould like to bring following fraudlant to your notice.

My airtelprepaid balance rs 128/- has been deducted in one go for usage of internet,
Whereas no internet has been used by me . Last 5 transaction shows usage in kb’s (Without data plan) and i don’t know how 128 rs deducted. I called two times customer care executive but they have no answer except for uses of internet....

hi, i have faced the prob in my house, my mob have no signal in my house i have these prob in 15 days i have already tell u three times but not solved this prob i[censored] dont solve this prob in quicly i goes to another mobile company like essar company...

I was using number [protected] from past 4 years. As I was out of country from last 5-6 months so the number got deactivated on 13/11/14. However I have cleared the total amount of Rs. 1873/- against this number on 25/12/14 and gave the request for activation the same day. The executive at Airtel Relationship centre told me that the number will get activated in 48 working hours and gave me the sim as well. I have submitted the documents...

Past one month i am trying with Airtel to change my postpaid services to prepaid or deactivation shall be done, since i am out of India further i am requesting them to take email actions, so for i have sent 55 emails to Airtel appellate.[protected]@in.airtel.com and [protected]@in.airtel.com. But no one is taking any action on my request, just they sending their standard emial message, without taking any action, further month of Feb.2015, they are asking...

Whenever i try to do an online recharge, I am always getting an error. Unable to recharge through Airtel site. This happens too often. I am really uncomfortable with this.Site can be down once in a while but it is too irritating if it happens too frequently.Please do the needful....

Number:[protected] Everytime I dial *121#, I get the messae "Error occured(538).Please try after some time". I do not recieve any OTP as well when I try to pay on any site through my credit card. I also tried sending message "OTP <last 4 digits of the card" to 5676791, Hoerver, the same error message showed up.Please help...

Dear team, This is to inform you all that Airtel is unnecessary deducting my Internet balance by 60-70MB each day for no reasons, I have been keeping a track with screen shots to prove also would like to inform you that same complaint was made on 198 helpline, the advisor said he will transfer to supervisor but disconnected thrice. Seems like Airtel is Scamming here. Please get back with an explaination ASAP otherwise I have sufficient...

Hi, My Name Punittam Kumar Mishra Airtel No [protected]. I wants to convert my postpaid to prepaid because currently I'm in Chennai and my number is from Delhi. I'm not able to afford airtel in roaming. I had complain to 198 customer care but he told me that go to airtel shop with document and apply but I went to airtel shop one of airtel representative told that we not able to convert Delhi number in prepaid in Chennai and I'm not able...

Sir, I took a new mobile(moto g2) which came with airtel 3g offer for 2 months each 1gb. I got the offer for 1st month and for the second month it is not activated. When I called the customer care. The person was telling I moved sim to another handset, so the offer was cancelled, if it is like that then they should mention it in terms and condition, but they have not mentioned anything in t & c. I feel cheated by this company. Please...

I took new Airtel HD Connection in July 2014 in Navi Mumbai. I purchased New Activation Card from Vijay Sales, Vashi, Navi Mumbai for Rs. 999 They told me to call Customer Care and book your Installation Order. Customer Care persons discussed various packages with me and I have finalised 1 year package for Rs. 4550 in which initial 1 month was free. Now in Febuary 2015, I am getting the message that amount has been exhausted and recharge...

An amount of rs. 99/- deducted from my prepaid account under head IR 99 value added services on [protected] I have neither requested for this service nor they sought my permission to deduct this amount. In fact I am out of the country(india) for more than 4 months. I can be contacted by email if required....

Dear, I was using one Airtel No. [protected]. The bill was generated in excess for variou charges. I wan neither sent any bill or reminder. Suddenly i came to know that company wants around rs. 3500.00 from me. I got a call that if i do not pay the bill, then my known will be called for non-payment of bill. Two days later, i came to know that one of my know was called from [protected]. Airtel should immediately inform me how can they...