Claimed

Airtel Complaints & Reviews

2.1
Last updated May 16, 2024
Complaints 54506
Resolved
21959
Unresolved
32547
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 2197

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
nayan7
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sms pack not working

Address:West Bengal

Respected Sir/madam
i am nayan mandal i had recharged my airtel no. [protected] Rs 26 on 3rd april 2012. After 2 days from recharged my sms pack was not working i had complaint customer care three times but still every time debited 1 rs per sms when i send a msg. After complaint Customer care sended me msg "Thank you for contacting airtel. Your request reference no. registered on 06-apr-2012 13:19 is CBNRA[protected]." so...
Helpful
3 other people found this review helpful
3 found this helpful
8 Comments
Report
Copy
D
dhpeter
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Four channels in single screen

Address:Erode, Tamil Nadu

Am using 2 airtel DTH connection [protected] & [protected]. For more than 1 month now Religious channels like shalom,angel tv etc are broadcasted in single screen with 4 individual Grids . This makes viewing those channels very tedious especially for aged persons like my mom and father, whom they got visual issues. In addition to that now DD channels are showing up in same way. They usually spend good time in these channels and hence...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mkohli
from Dehra Dun, Uttarakhand
Report
Copy

CHEATING PEOPLE THROUGH GAMBLING

There is a channel on Airtel Dth. by the name of MY TV. It is running a bogus programme in which an announcer comes and shows you the face of any well known Film star or celeberety and asks you to call on their number and tell the name of that person.Viewers are promised a large sum of money on giving the right answer.The call to this number is charged at premium call rates of Rs.12 per minute.When you call on this number you are kept on...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bajimalli
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

VERY POOR SERVICE

Address:Nagpur, Maharashtra

Dear Sir, I A.Bajireddy having a Airtel Digital TV Connection Wide Customer ID [protected] Which is Troubling Me A Lot, From Past Two Days I Keep On Giving Complaints Yesterday they Give me 17564826 Compliant ID Said that AT 6 PM our technician will visit you, today they give me an ohter complaint wide 1759055 and said that today 3.30 PM the Service Engineer will visit you, And today Evening He again Saying that Tommarow 3.30 PM He will visit,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
abhi.nitw
from Delhi, Delhi
Report
Copy

Automatically activate Hello tunes and deducted Rs 15

Address:Gurgaon, Haryana

6th April 2012 ,I got a junk call from Airtel at around 1753 Hrs .When after listening to computerized voice I disconnected the call and after that I got a message stating that My hello tunes activation has been successful. When I called customer care they also said ,they cant do anything atmost can deactivate the service. Sir This has occurred to many of the consumers.Please take strict action against these service providers.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
isu.802003
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change of plan, and behaviour of collection agents

Address:Bangalore, Karnataka

i was on a 899 plan, my monthly bill used to be Rs.992 (incl tax), Airtel have suddenly changed my plan to 999 without my knowledge, on speaking to cust care reps they have access only to 3 months bill, Airtel have sent collection agents from a company call Horizon Collection agency Guttahalli Bangalore, who have spoilt my reputation in my apartment, and tele collections agents have harrased my mother and me over phone both of there are not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manjeet Dagar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Caller tune renewal charges

Address:Haridwar, Uttarakhand

On[protected] at 11:09 AM, I received an sms by AD-58888 for renewal of caller tune which will charge Rs. 15/- for 90 days for the same song which was in continuation.

Question is - If a different song is chosen then company can charge the fees but it is charging for the same song which is in continuation since last month. Company is also charging Rs. 30/- as monthly charges except this.

Is it right practice...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
santhosh.s
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill plan cheat

Address:Ghaziabad, Uttar Pradesh

Airtel is luring its customers by showing some attractive bill plan on internet and their IVRS (121).
But when we register to that, a different plan is being activated (on which call charges are higher).
While discussing with Airtel Customer care, they say that particular bill plan is no more available.

Bill plan Airtel Super Magic 299 New Plan - DL
http://www.airtel.in/applications/xm/PostPaidPlansSC.jsp?MARKETCODE=7Rx4NEdHFNc=&MSISDN=LCMj704C...br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Richard Gomes
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service lapse and sub standing broadcasting quality

Address:Dhanbad, Jharkhand

Dear concerned,
This is to bring to your urgent attention that I have been experiencing difficulty with the viewing quality of certain channels on Airtel DIital TV for more than a month and a half. I have been a vintage customer of Airtel DTH services since 2009 until recently I was totally taken aback by the sudden degeneration and downfall in quality of programming pertaining to certain channels being aired by the DTH services...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prajeeshab
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Foolish customer care people

Address:Kerala

VERY PLEASED TO HEAR FROM CUSTOMER CARE PERSONS AT THE END OF THE CALL THAT ' SIR IS THERE ANY OTHER PROBLEM' ; ARE THEY SO STUPID TO UNDERSTAND THAT HOW CAN A PROBLEM HAPPEN WHEN YOU HAVE NO BALANCE IN YOUR MAIN ACCOUNT. I AM FEELING VERY HAPPY THAT THE CUSTOMER CARE PEOPLE REALLY UNDURSTANDS MY DIFFICULTY AND THEY WERE REALLY SORRY TO ME FOR NOT HAVING BALANCE IN MY ACCOUNT AND NOT ABLE TO RECHARGE; BUT WHAT COULD THEY DO? THEY...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
deepkash
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Subscription to IPlayer & balance deduction without consent

Address:Bangalore, Karnataka

I am on international roaming with Airtel Prepaid and received an SMS thanking for my subscription to IPlayer with a balance deduction of Rs.1 a day. I have not consented this subscription, so why am I being asked to pay for it. There is no way for me to terminate the subscription, while Airtel continues to deduct my balance. STOP THIS SUBSCRIPTION FOR GOD SAKE..

mobile: 81978.92435
name: Deepak
email: [protected]@yahoo.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
15 Comments
Report
Copy
R
rohit.singh
from Mumbai, Maharashtra
Report
Copy

Not giving Proper Service

Address:Thane, Maharashtra

On 4th April 2012 morning Around 8.30a.When i switch my Airtel Dth its started showing massage of first installation procedure even though i was using it from last 2 half years are so.When on repeated trials Dth service not resume so I call the airtel customer care on[protected] for the there help.They did respond and assured me that the engineer will visit my Place by 3.30pm along this i do receive one sms at 9.05am saying"Dear Customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
S
sasikumar.l
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

to stop game mania service from airtel

Address:Chennai, Tamil Nadu

Hello,
This is sasikumar and i am using airtel prepaid for last few years.
From last week onwards my account balance is deducting Rs.5 every day for games mania, but i have not made any subscription for that.
I talked to the customer care regarding this issue, i didn't get any proper answer.
Till now the problem is not resolved, daily amount is deducting from my balance.
This is my kind request to...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
piyushparmar89
from Pune, Maharashtra
Report
Copy

DOn't call anytime plus credit money in my account

Address:Thane, Maharashtra

To

Bharti Airtel CEO


Reminder still not get my refund

M complainting last 1 week above no response nothing no refund i get till now pls take it seriusly & urgently i want money back today YOUR COMPANY IS FRAUD.

This is to inform u on 18th mar 2012 i have recharge of coupon 98 for interenet pack then also u have debited rs 98 from my balance was 167.59 i want credit on...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DIPAK C GANDHI
from Dhamtari, Chhattisgarh
Report
Copy

improper billing

Address:Gujarat

I am having prepaid connection from air-tel;having mobile number [protected].i have found improper deduction from my account.on inquiring with air-tel office,they have informed me that some amount is deducted for DOWNLOADING.But I have never asked for that service,nor have downloaded anything.I want air-tel to furnish me detail about deduction WITHOUT CHARGING ANY EXTRA COST....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Address:Alwar, Rajasthan

Dear sir,
i recharged my number [protected] tomorrow 9.56 am.as i recharged i got E-recharged sms. i had urgent call.but when i call its not connected.then i checked my balance there is no balance.so after return to my room i call to customer care at 6.40 pm.he told that during some network problem u will not getting this. after 24 hrs of recharge u will get your balance.but right now i am not getting my balance.already its 1.04 pm....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
cguha87
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to deactivate

Address:Chennai, Tamil Nadu

This is guhan.

I have activated 60Rs sms pack on March 11 2012. It will be active till may 10th 2012.

But they have sent a message that after 60 days it will get automatically renewed..

If we want to de-activate, they gave a number to call *330*0# .

If i try to call that number , it says that " You are not allowed to call this number"..

Then how is it possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Coimbatore, Tamil Nadu

I have been using Airtel mobile network from the past 5 years. Now I have been facing a lot of problems due to this network provider. From the past 4 years, I am using the SMS booster pack. But now the network provider renewed the SMS booster pack of Rs.36 on 04.04.2012 by debiting the amount from the main account balance automatically without my willingness. That amount has been went off no use, since I'm in roaming now. When I called...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
mdfahiem
from Hubli, Karnataka
Report
Copy

Airtel Games

Address:Dharwad, Karnataka

Hi,

I have received a SMS today from AX-97890 saying that Thanks for choosing GAMES and I will be charged Rs. 3.

After some time I received another SMS from AD-54321 saying that Rs. 3 is deducted.

I have not raised the request for GAMES ALERTS, kindly reverse the request and deactivate the GAMES ALERTS from my cell. Also credit the amount to my account.

My cell no. is [protected].br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sudips
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Running pillar to post to get my setup box fixed

Address:Chennai, Tamil Nadu

I am a customer of Airtel DTH (Customer ID: [protected]). On Mar-31, I registered a complaint[protected] regarding my set up box not working. I was assured of same day service. The technician called and promised to be there at 12. From 12 – 5 I waited and thereafter left home for personal work. The engineer calls telling me that he is waiting at my residence. I told him to come the next day since I had waited for him for 5 hours. There after...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy