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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 271

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N
Namita Parashar
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Slow and fluctuating networks

Website:airtel.in

I am paying for the 4G network of Airtel but even can't get the 2g networks which makes the calling impossible to someone. How can such a telecom company in India is doing fraud with a lot of people like me. Stop it's advertisement and it is one of the worst network they should accept it. Such a pity even a Airtel homepage took 5 minutes to be opened and sometimes showed the network connection error....
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Address:Vijayanagar East Post Office Building, Manuvana, hosahalli, Bangalore 560040

I am writing in here against Airtel India, I am customer of Airtel since Nov 2019, and ever since the purchase of my Airtel postpaid connection I have been facing the worst network speed problem. I had called up on the customer care services and explained, at first they told the issue would be resolved within a month of time
I waited, there was no indication of any improvement, I am paying for the connection but ai am not given the...
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Worst experience airtel is of no use and even the customer support is unprofessional. Please never ever take airtel connection if you love your time. Today only i recharged my dth connection (Prepaid service) but still no channels are visible though 1 day is still remaining for recharge, i reached customer support for help but have received a reply stating to wait for 48 hours. They are forcing me to pay extra and have such many instances....
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M
Maida jan
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Voice cracking issue

I have been complaining about voice cracking issue from last two months on to customer care of airtel, but every time they say to complain using airtel thanks app or some other way. All they say is in vain as i am not able to register a complaint from last two months due to their negligence towards customer's complaint....
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J
Jackryan
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scam through airtel

Address:Delhi

My sister has applied for online job in airtel. They have demanded 1999 for policy purpose and after that again they demanded for 3710 i have google pay both the amt because they said it will get refunded and after that again they demanded 4250 so i got the doubt on this guys. There mobile no. Is [protected]

Plz help me out in these case and get me back my total amt 5709 refunded...
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A
Asmi Ashok
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not disconnecting the broadband service

Address:Viswapriya Nagar, Begur, Bangalore, 560068

My airtel fixed-line no: [protected], account id:[protected]_kk. I called up airtel customer care service and informed that we would like to disconnect the service, they informed us that they will do it.
There was due of last month's payment (July 2020), then we informed them we will be paying this bill with a fine, but we don't need connection anymore. And the customer support people agreed to that.

Now we received...
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S
Sheetalbaliga
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sim card rejected - outside india

I am currently out of india and my indian airtel prepaid sim card is rejected. There is enough balance and validity on the sim. When contacted customer care they are asking me to visit the airtel store personally to get a new sim but i will not be visiting india until the end of next year and i need my sim activated for otp purposes. I can send my family members to the store but they say it’s not acceptable. Please help me reinstate my...
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G
ganubhau
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Calls problems

Address:at - kargani tal- atpadi dis-sangali

मेरे नंबर का in coming and out going call
दो महिनेसे बंद है! दो बार complant भी की लेकीन कुछ भी हूवा नही . please मेरे नंबर का problem solve करे यह बिनती....
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B
BAJJURI VENKATESH
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Account balance deducted is not refunded.

Address:G005, Sriven@205 apts, Kadabeesanahalli, Bangalore, Karnataka - 560103

Hi,
Recently when I was trying to get my AirTel sim recharged for Rs379 pack, on 13sep2020, the amount got deducted but the transaction failed.

There was a Rs379 pack expiring on 13Sep2020 night. Existing pack had 4GB of internet available in the morning 0f 13Sep2020.

When I call the customer care executives, they keep saying that I've used internet few days before. Whatever the datapack offers has...
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A
Ankush Kothari
from Udaipur, Rajasthan
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Prepaid recharge failed but amount deducted

I initiated the recharge of rs 98 on 16 september 2020 and it got deducted from the bank account but on the final window it showed transaction failed/gateway timed out. Now my recharge is not done and the amount is also deducted. Kindly look into this....
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Dear sir,

I will try to explain you my problem and hope action will be taken on it.

The issue:

1. On 11th sept 2020, i have submitted the request for airtel xstream fiber broadband service. Also, i have paid the amount 3036/- on that day only. After that, i got the application number i. E. [protected]. They said that on 14th sept 2020, your connection setup will be done by eod. Also, they said,...
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S
shafeeq_afc
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Poor network strength

I have been using airtel for 3 years. It was all good untill recently. Problem began in April 2020. Now it's network connection is poor. Data Speed is below average. Can't even make calls...
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M
Murtaza Fatehnagar
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Internet speed related issue

My mobile number is [protected], i have recharge on 20 july 2020, with 698/- 2 gb per day, but internet speed is very slow and unable to contact with customer care executive.
Mera mumbai ka sim hai abhi lockdown ki wajah se rajasthan me hu. Internet speed bahot slow hai, koi customer care adhikari se baat bhi nai ho pa rahi hai, mere sabhi kam atke pade hai....
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V
venkat.m2009
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Sim card defective

Address:AP

From morning, my airtel sim network has gone and no mobile is detecting the sim card. Have called to airtel customer care to help me replace it with a working one, for that they asking me to pay for and get a duplicate sim card by visiting their store. If there is some damage with sim card is airtel is not responsible for it. If this is case why we are paying monthly as a recharge if airtel is not taking care of such small thing. I need proper...
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Y
Yashu10
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Recharge reverse regarding

While doing recharge through my airtel app I did a wrong recharge. Please help me reverse my amount.
Wrong number:[protected]
Correct number : [protected]
Transaction id:[protected]
Amount:558...
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S
SHASHI SANJAY RANJAN
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disconnection of airtel broadband id_01198653454

Please refer tele-conversation with customer executives of airtel on 30/08/2020 at 10.00 & 10.06 pm & 31/08/2020 11.20 am, under which i have already requested for disconnection of airtel broadband id : [protected]_dsl, customer relationship no. [protected]. Customer executives have convinced the reason for disconnection and accepted my request. Afterwards i also received a couple of calls regarding the reason for disconnection and i have...
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R
rahulsingh1991
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airtel - very poor network/internet

Address:Khemipur Nidheyawa, Tarun Block, Faizabad, Uttar Pradesh 224195

Airtel internet connectivity is very poor in my town due to your employee. As long as light stays, airtel network/internet work excellent but when the light was gone so then there all network goes. The person who has been given the responsibility of running the tower, he steals the oil on daily basis and sells it at the local oil shop. He never runs the generator to manage the light connectivity, whenever we asked them why the network is...
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A
Avinash Karikatti
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not issuing invoice for sim replacement

Hi,
Recently my mobile network failed on its own, nothing was disturbed.
I went to airtel store and they told me to replace the sim card by paying 25rs as fees.

My questions :
1. If the sim is not physically damaged, why should customer bear the charges
2. They take 25rs while sim mrp is 5rs.
3. They won't issue gst invoice for the same

Airtel has converted this as source...
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Address:Bangalore
Website:airtel.in

I'd requested for an airtel broadband connection, for which the executive sent by airtel asked me to pay the installation fee of ₹1000 + gst and monthly rental of ₹499 + gst, a total of ₹1768/- in total and have never heard from them again. I was given a technician's contact number. I call him and he asks me to wait until he finds a nearby port to provide internet connection to me. After two days when i call him, he says there is no...
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Address:Kabir nagar, airtel office , raipur , chhattisgarh,india

Hello,

My airtel broadband (Account : airtel fixedline/broadband no[protected]_dsl)
Is not working from 12th september and till now no one has resolved my services. I have done my bill payment for 3 months advance.

I am fed up with the services and want my refund back of adv payment rs 2948.

Kindly help!...
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