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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 452

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P
pandu prashanth
from Delhi, Delhi
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wrongly charged for a call

Airtel charged wrongly for a call for 5 minutes it charged more than 16 rupees for a call saying that i made video call but i called to keypad phone which does not have video call option in that mobile if airtel is faces losses this is not the way to get money, airtel is money minded company they are looting money, my balance deducted number is [protected] and the balance deducted date is 7 september 2019 time is 6pm ist...
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Sravani B
from Kamalapuram, Andhra Pradesh
Jun 16, 2021
This thread was updated on Jun 16, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my money was deducted from airtel bank wallet

Address:530016

I purchased grocery from big basket app of rupees 1696. & make payment through airtel bank. The money is deducted from my airtel wallet, but payment was not successfull. I got the message from airtel that
"you have made a payment to pu-bigbas of rs.1, 696.00 from wallet avl bal rs.1.00. Tnx id [protected]". I called the bb people but they said not received any payment from my side & the airtel people said payment is done form our side....
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S
shovik 07
from Delhi, Delhi
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refunding of money

Sir,
On 7 sept 2019 and on 4 sept 2019 I booked a train ticket via my airtel app using my SBI debit card but the payment failed and money was dedected from my airtel wallet and the tickets were not booked yet my airtel phone no is ([protected])from which I have h wallet account.
So kindly look into my matter
Thanking you...
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E
epadd
from Lucknow, Uttar Pradesh
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airtel - help desk unable to trace my number

I have lost my mobile phone with airtel simcard. There's no email registered and i call using my other airtel number - the airtel executives are not able to fetch any details about the mobile number although i have been paying bills every month including the one for last month.

I have sent emails to [protected]@airtel.com but i only get an auto reply saying that the mobile number is not registered....
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Address:b20 gali no 18, 110081

I purchased a gift card from Airtel payments Bank but gift card not received customer care not helping
I have not received gift card in my mail mail id is [protected]@gmail.com
Transaction ID [protected]
Purchase date 30/08/2019
Transaction amount 2000...
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S
Srinivas Talur
from Belgaum, Karnataka
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bad network and pathetic internet service

Address:10th main, vijayanagar 2nd stage, Mysore, Karnataka, 570017

Vijayanagar 2nd stage, Mysore is busy area where most IT guys stay.
Airtel signal internet speed is pathetic in this area. Complained multiple times to customer care, but they preach only what has been taught, “Signal strength shows excellent, please restart phone and check”...
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A
AirtelUser29
from Mumbai, Maharashtra
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worst airtel port service

I've ported my number [protected] from airtel maharashtra circle to airtel mumbai circle on 31st august 2019.

But my old sim stopped working in 4th september and when i inserted my new sim card then i am getting message "mobile network not available", now currently my both (Even the old one) sim cards are not working.

My retailer then gave me a new sim card saying may be there is issue with the sim. He also said...
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A
Arup Ratan Debnath
from Bengaluru, Karnataka
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pathetic airtel network

Address:#59, Tharif Hostel, 5th Main, 12th Cross, M.S.R Nagar, Bangalore, Karnataka, 560054

I am a 6-month old airtel postpaid user. I intend to use this network for voice, video calling & internet browsing etc. The issue with this network is that since beginning of the month i started this connection, there was vigorous call-drops in between. Numerous cross connections faced. Even though the situation gets worsen when i do browsing.
And each day, the same problem is faced, even after repeated complaints being lodged.br...
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Address:krisn kumar house no 249 gaushalla bhawan street, water works road mansa, Gandhinagar, Gujarat, 151505

Id [protected] airtel promise me for one year package but 10 months working only wrong promise worst services call two times no resolution no trust company executive ask trai change then is this company commitment fraud company raise a complaint and take action if ky problem no solve i do legal action id [protected] airtel promise me for one year package but 10 months working only wrong promise worst services call two times no resolution no...
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B
basudeb80
from Kolkata, West Bengal
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airtel - balance deduction

Address:Kolkata, West Bengal, 700152

Sir, i am a regular airtel customer for more than 5 years. And they deduct balance frequently from my account. Yesterday 5th sept. They deduct rs 26.65 as soon as as i recharge my number. I didn't get any message from airtel. I recharge my sim every month. I couldn't call them because both the customer care numbers 121 and 198 are chargeable. And my current balance is 0.1. Seeking a reasonable reply from airtel as soon as possible. Thank...
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Y
Yasaswi Chowdary
from Machilipatnam, Andhra Pradesh
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incoming & also outgoing call history

Hi sir
I want to know the call details (Incoming and outgoing) of my airtel number in the month of august 2019. Please provide me call history with all detail and also provide recorded call. I paid all fees. Pls early as possible as. So that it would be helpful to me. Can you check please there as soon as possible and every msg details for this period. I'm awating u r reply....
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S
Sadhiqbasha
from Bengaluru, Karnataka
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non-issue of prepaid sim card

Address:Vellore district, Vellore, Tamil Nadu

I lost mobile (No. [protected]) on 05th august'2019 and blocked my prepaid sim card. I submitted required documents for name/user change to get sim card at gudiyattam airtel office, vellore district, tamil nadu.

Even after 21 days, i didn't get my prepaid sim card for the number: [protected]. Every day i am calling airtel office for sim card and airtel staffs says that they will call back once it is ready.

But...
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D
Dobbynoobs
from Karnal, Haryana
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network / not resolving my problem internet

Address:B-34/6892, sunil Park Jassian Road haibowal Kalan Ludhiana, Ludhiana, Punjab, 141001

Hiii

My name is vivek sharma i have complaint for your airtel company. I have 3 number for your company airtel mobile [protected], [protected], [protected] i have issue for network and internet problem. I complaint many times for airtel customer care but til no resolve my problem evenry month i pay bill 1500/- and rollover data no used so please consider this problem if you not my resolve problem then i ll take statically action...
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V
Vinit Gujjar
from Amroha, Uttar Pradesh
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fraud call and atm hack

Address:Sammauddinpur maicha Dadri gb nagar Uttar pradesh

Mujhe ek phonE call aya aur usne mere se atm detail mangi aur mene de di mere account se 75000 rupee ki shoping kr li gyi jo Airtel aur anya company ke name se shoping kr li aur shoping ke sath sath mujhe sms ate rhe mere account se balance kat gya mene turant hi sbi customer ko phonE kr apna atm block kr waya...
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G
Gaurav.thakur
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted on toll free number call

I have an airtel prepaid connection and i have been using axis bank credit card so whenever i face any issue with axis bank credit card then i call to axis bank credit card support team.

The axis toll-free helpline numbers are below

[protected]
[protected]

But when i call from my airtel number then each time airtel company deducted amount from my balance.

I also call from...
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H
Hemant@k
from Jaipur, Rajasthan
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frustrating service - 01145137552

Address:New Delhi, Delhi, 110018

Hi,

My airtel no. [protected] and my broadband connection not working.. I am facing issue last 15 days.. Please help to cancel my connection not happy with your services.. Really wrost service..
Yesterday your airtel tecnetion mr. Aslam came and he told he not able to reslove my concern.. If you don't capable tecnetion.. Why are run you airtel broad band... Please stop frustating your customer. M - [protected]...
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R
Rashmi Sanketh
from Delhi, Delhi
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internet disconnection

Address:Flat no 006, Everjoy prakruthi Apartment,Arehalli, Uttarahalli kengeri main road, Arehalli Arch, 560061

I am from bangalore uttarahalli region. We had issues with internet on 3rd of september 2019 and raised complaint on 4th september 2019 (Complaint no
[protected]. Received confirmation from airtel that the technician will be visiting on 5th but just some time before visiting hour received another message that dear customer, your service request no[protected] could not be attended by our engineer due to a technical issue.. The next appointment...
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N
Nandita Kakkar
from Nawanshahr, Punjab
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misinformation

Address:30 B Vijay Nagar, Jalandhar, Punjab, 144008

We paid for our airtel dth services on 29 november 2018, rs 7166 for the whole year. The services were detained on 1st september, 2019 in the name of some change in the package. Also, a channel named miniplex was added to our package by misinforming us about it. The amount was being deducted from our account without our approval. Now after the payment for one whole month, our services remain valid for just 14 days and we can see only the...
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S
Sayan B
from Bengaluru, Karnataka
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very poor network in bangalore

Address:Spice Garden, Marathahallo, 560037

Cannot make or receive calls and call quality when it does connect, is very poor with breaking voice. Even when I am at work, the network gets disconnected and I am not able to receive any calls. From home also there is no network and I have tried contacting 121, 198. I am just bombarded with unnecessary information and useless promotional material asking me to enjoy 4G on the network. How? Your network is unusable, I have to switch to 3G...
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S
Shekhar Himalayas
from Muzaffarnagar, Uttar Pradesh
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my refund amount dedication

Address:Nanda inn cottage Sunil Auli road, 246443

I did wrong Airtel dth recharge of 300 on another account within 1 hrs I update to customer care they said it will be refund in 48 hrs. After one week communicate with customer care they said they have refund and it will automatically come once recharge finish. After one month I contacted them and they said due to insufficient balance channel are blocked I said where is 300 RS they said it's in ur account but u have transfer 119 rupees to...
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