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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 585

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C
Colbert@123
from Noida, Uttar Pradesh
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charging me more than I am supposed to

Address:New Delhi, Delhi, 110005

I went to dubai for a vacation, i called airte suport asking for a plan.. They provided me a plan of 2999 for ten days in which 3 gb data was included...
I used data in dubai and i came back to india... After few days, i recieved a bill of rs6000...
I called airtel, i asked about the bill, they said that you over used the data due to which you have been charged more...
I was never told pr informed if my 3gb data is over...
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S
Sahil Pathan
from Pune, Maharashtra
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incoming & outgoing call can't receive

Address:Thane, Maharashtra, 401107

I am not receiving any incoming calls & Outgoing calls from last few months and sometimes it suddenly starts working.

But from the last 2 weeks it stopped all incoming call and have not received any call on my airtel number.

I have tried to contact customer care but every time (I have called & informed my issue to them total 5 times now) they tell me the problem will resolve soon, but no action nor any return...
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T
Tanushree Jagati
from Mumbai, Maharashtra
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poor serservice

Address:Rangabazar Tankapani road, Khordha, Odisha, 751010

Dear Team We put a request for Airtel dish Tv reactivation which was disconnected due to Fani cyclone from last 6 days but till now no response received from Company...Following is the request details: Dear Customer, service request for your Airtel DigitalTV ID [protected] towards Video Problem is 89840035. For any assistance, call [protected].Mentioned contact number is also not contactable ....
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P
puneet Kr gupta
from Gurgaon, Haryana
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roam charges

Address:122003
Website:aitel

While travelling abroad (Spain). I have taken the one day roaming packages at paid cost of 680 inr/day.
To my surprise, they have extended the package for next two days without my consent.

Airtel team is telling me that this is continuous roam package until i deactivate the same.
However the service should automatically stop as i have bought and done the payment for one day....
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D
drmurthyds
from Aurangabad, Maharashtra
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regarding exercising your option in tv channels

Address:560070
Website:www.airtel.com

"trais new regulation empowers tv consumers. Pay for what you view. Contact your tv service provider and exercise your option. Visit www.trai.gov.in"

Dear sir,
I am a medical doctor and a subscriber if airtel digital tv. Customer number [protected]. I received the above quoted message from your esteemed organisation.

But when we tried with our service provider airtel digital tv, they have already designed...
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E
Excel International
from Chennai, Tamil Nadu
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v fiber - 100 gbps.

Address:600008

Dear sir / madam,

It was noticed that our static ip : 122.165.148.153 is blacklisted by "rats dyna", owing to which many of our business associate in abroad are not able to send out emails to us.

We shall be much obliged if you could kindly resolve this blacklist issue or alternatively let us know the method by which we can resolve the issue.

Regards,

Sridhar kv...
+1 photos
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S
Su93
from Bhusawal, Maharashtra
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59059 is invalid

I've ported my 2 vodafone no. in to airtel and I inserted mu new sim and tried to call on sim activation no 59059 but call is not connecting. every time i tried to call at 59059 it it says that no is incorrect or not valid and also I'm unable to receive incoming calls on my number. I couldn't believe how airtel is so weak in customer service...
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S
Sports Kingdom
from Delhi, Delhi
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wrong recharge done by mistake help

Address:New Delhi, Delhi, 110065

I did wrong recharge on someone else no. Now they ain't reverting that back. My no is [protected]. And no on which i mistakenly recharged is [protected]. Amount of recharge is 499rs. Kindly want you to help me in getting my money back i have all the other details like transaction i'd. Screenshot of payment etc. Pls help me. They ain't helping....
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I recharged my airtel prepaid number using airtel app on 10th of january. The amount was deducted from my bank account but i still haven’t got the refund from airtel. It has been more than 10 days since the failed transaction. It is nowhere reflected in my airtel account and transaction history in the app. On top of it the support system through the app is essentially non-existent....
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S
santhosh kumar Ganta
from Hyderabad, Telangana
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refund amount (amount deducted from bank)

Hi, i added 1819 amount from my bank debit card to airtel payments bank on 21/01/2019 at 07:10pm, money deducted from bank but not added to the money into airtel payments (Showing as 0 - transaction failed).
When will credit (Refund) my deducted amount, how much time it will take, am waiting for your response.
If you require transaction id, then let me know.
Let me know if you need any further details

Iam...
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P
payal0012
from Lucknow, Uttar Pradesh
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customer care fraud

Hello iam payal from kanpur actually someone did a fraud with me and deducted my rs8999 and the account holder who deducted my account is airtel money.. i rec a call from there and they ask our detail and all after giving all they deduct our rs8999.. this is not good they did company name is everything and airtel can did like this i never imagine.. i need a full solution to get my money back and i have proof of that all.. here i sending you...
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R
R Panda
from Cuddalore, Tamil Nadu
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horrible broadband service and frustrating customer care response

Address:560048
Website:Airtel.in

Hi,
This almost 5 month now. Every month almost 10-12 days Airtel Broadband connection is going down in Mahadevpura area of Bangalore. Every time we call you customer case, get the message that, this is an unplanned outage and they give an ETA of resolving the issue. Then after sometime time of resolution get extended . Sometime ETA keep on extending 7 to 8 times or more than that, There is no permanent fix on this issue. Just to...
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R
Rahul Gaddam
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

21st january I updated sim they were charging

Address:Hyderabad, Andhra Pradesh, 500028
Website:Airtel.in

Hi 21st January 2019 I have updated the SIM in airtel store location:Jahandar apartment rethibowli, Mehdipatnam opposite to Pillar number29, they were charging Rs. 50 for updating the SIM and not giving the reciept for it, Everything they were charging act on this asap many customers are losing money due to lack of awareness.

I called to airtel complaints they were saying we can't take your complaint. Do the needful ASAP...
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N
NIKET KUMAR MISHRA
from Gaya, Bihar
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sim replacement charge

Address:Purnia, Bihar, 854301

Today my airtel sim got replaced at madhubani airtel store located at purnia bihar. I was charged rs 50/- without providing any money reciept. They told me that if i want to get sim replacement free of cost.. Then come in feb... Is this correct??

Seems there is something fisy. Please look into this matter as smelling some corruption here by your official....
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S
Satish Jujare
from Bengaluru, Karnataka
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send the bill paid receipts the earliest

Address:560094
Website:bill receipt

Respected sir.,

With reference to the above captioned subject, i kindly request you to send the bill paid receipt for the month of november 2018 & december 2018 at the earliest.
The details of the airtel relationship is enclosed herewith for your kind reference and perusal
Please send us the airtel relationship no:[protected] the paid receipt at the earliest from the[protected] to 01-dec-2018 & 02-dec-2018 to...
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M
mitanshi rathor
from Bengaluru, Karnataka
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rude customer behaviour

Address:Bangalore, Karnataka, 560045

I had called airtel customer for details regarding my internet pack. The service i received was not at all pleasing and she was showing me attitude in return. What kind of support are you offering where i am not able to resolve my issue and also she was behaving rudely towards me. I have never faced such bad response from any customer service. Highly disappointed. Request you to really look into this so it is repeated with any of other customer...
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Address:Kollam, Kerala, 691010

International roaming rental is automatically taken from my mobile without any notice. Even i didn't make any calls or receive any calls, i am working in japan since 5 years. Previously it happen in case of accidental attend of any incoming calls. But now days they deduct it without any notice. Also i am unable to contact their customer service in japan. It shows international roaming rental due to low balance.in that case why don't they...
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R
Ravi Govindaraju
from Uttiramerur, Tamil Nadu
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portability not working 9865587131

Address:Dindigul, Tamil Nadu, 624202

I ported from bsnl to airtel [protected]
Portable status completed
when I try 59059 the error message
"not registered on netork"
my alternate no [protected]

pls resolve
ravi
I ported from bsnl to airtel [protected]
Portable status completed
when I try 59059 the error message
"not registered on netork"
my alternate no [protected]

pls resolvebr...
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T
Tejaswini T Manjunath
from Bengaluru, Karnataka
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airtel connectivity issues

Address:Bangalore, Karnataka, 560090
Website:Airtel

Since 3 months there is no proper connection at ganapathinagar, chikbanavara bangalore, suddenly the connection goes down, and there is no connection at all for hours. It's been the same for almost everyday, and internet speed whenever there is little connectivity it's almost the speed of 2g!! The service is horrible. We request this should be addressed immediately...
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S
slbsshriram
from Gulabpura, Rajasthan
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not able to hear voice of person during call

We all family members are using airtel prepaid network and facing a common problem. Whenever we call someone, no voice signal is received. It happens around 7 times out of 10. It is too much irritating. Please resolve this problem as soon as possible otherwise we have to change the network. Pin code of my area is 342008....
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