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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 591

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P
pinak gupta
from Bengaluru, Karnataka
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prepaid to postpaid porting not working

Address:560037

I had made prepaid to postpaid on 12th jan 2019 for [protected]

I have been receiving two sms from your end,
1. Thank you for choosing airtel! We are setting up your services please wait.
2. We are unable to process your request. Please retry later.
To check the status i had called your customer care and spoken to your customer care. She doesn't have any answer and just kept on telling me to wait for 4...
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S
sanjay prasath
from Coimbatore, Tamil Nadu
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complaint regarding conversion to v-fibre and billing

Address:641002
Website:airtel

Greetings,

Complaint 1:
Recently we are being forced to switch to v-fiber saying that it is compulsory.
We can't switch because of 2 reasons which are:
1) the landline number will change again
2) our current 799 plan is not available

Complaint 2:
Our bill along with gst should be rs.943 but it is coming at rs.970-1050. We can't even get a detailed view of the bill because...
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N
Nokia Chennai
from Chennai, Tamil Nadu
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airtel digital tv connection theft

Address:201308

I recharged my digital tv account number with inr 3450 for full 1 year subscription of airtel digital tv combo pack on 5th sept'2018.
My airtel dth customer id is : [protected].

All of sudden from 1st nov'2018 my airtel dth services stopped due to insufficient balance, i called airtel call center more than 10 times but they didn't resolved the issue, finally after sharing whole details including my confidential information...
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M
mjain1
from Mumbai, Maharashtra
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airtel channel activation fraud

Website:www.airtel.in

Today i received a call from an airtel digital tv executive. She told me about some channel called relam chel and asked me to activate it. I clearly told her i dont want this channel multiple times. But she repeatedly kept telling me about the channel. After that i hang up the phone. After some time, i received a message from airtel that the channel has been activated and rs 39 has been deducted from my balance.
I want to know why...
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S
Shreyansha14
from Lalgudi, Tamil Nadu
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new sim activation for same number

I have lost my airtel sim so i applied for a new one for the same number 4 days back. It was supposed to be activated 3 days ago but it still shows it isint registered on network. I dialed 59059 but it automatically disconnects. Im constantly searching for ways to activate sim but it keeps telling me to dial 121 or 59059. But calling doesnt work. Im unable to recieve any incoming call, message and use data....
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A
Arjun Madhusudhanan
from Chennai, Tamil Nadu
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airtel sim card not activated

Address:Chennai, Tamil Nadu, 600109

Bought an airtel 4g hotspot device with simcard. The given simcard is not yet activated and they told me tat time is 4hrs, today they gave me another simcard and same tat time, its been 4hrs now, not yet activated. U guys need money but u wont work. Dont u feel shame the way u provide service? I want this to be activated today if not take back ur useless 4g hoptspot device and refund what i spend. Airtel good for nothing. If not action us...
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V
VishalThakur21
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount of rs 3000 not refunded

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Airtel.in

On 9th jan, airtel sales guy visited my place and told me about new airtel broadband plans. I paid rs3000 for airtel broadband connection. The sales person told me that he would get internal wiring done for the connection. The installation guy later told that internal wiring is not possible and would have to use external wiring throughout the house. I could not get the external wiring done as my landlord did not allow me to. I was upset with...
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P
prithvirajsin
from Dhamtari, Chhattisgarh
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auto deduction 23 rupees balance before 15 days incoming validity

Address:Indore, Madhya Pradesh, 452002

My airtel number also got deducted 23 rs once outgoing due is over. I had 15 days incoming validity. Airtel forcefully deducted 23 rs from balance before utilising incoming facility. Either remove incoming validity if you like to deduct 23 from user on end of outgoing validity, also get confirmation from users before deducting amount. As per trai airtel should provide 15 days incoming facility. I suppose to recharge some other pack, by that...
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D
Darpan Bhatnagar
from Delhi, Delhi
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too much exceed billing over the limit

Address:Ghaziabad, Uttar Pradesh, 201003

This is in reference to my mobile no. [protected], today i have received my mobile bill and found that you have charged rs. 3000/- approx. For sms charges, when i have checked the bill than i found that from dated 17.12.2018 time 18.09.03 to 04.01.2019 time 23.48:25 (My billing cycle date) with a time interval of 20 min. Approx regularly sms sent to mobile no. [protected] (Local), similarly on three national no. [protected], [protected] and [protected]...
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V
Venkatesh Prakash
from Kunnamangalam, Kerala
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network connectivity and call drop.

Address:Chennai, Tamil Nadu, 602024

Dear sir / madam,

I'm venkatesh prakash, having airtel as my service provider. I'm here to complain about airtel on behalf of nearby residents also. We have very poor network connectivity henceforth we are even unable to browse and also faces severe call drops, i have complained this several times and received service request no's from airtel. Every time the requests are closed without any notice and resolution and there is...
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M
megha_64
from Samba, Jammu and Kashmir
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recharges done twice

Address:Jammu, Jammu and Kashmir, 180001

Someone asked me to recharge his number [protected] i did one recharge of 499 from phone pe transaction i'd is n1901111231074837941379

It failed so i did one more same recharge from amazon pay transaction i'd is[protected]

Please refund one recharge amount to original payment method.

As i don't have much account details like otp and other thing of the number because that person was stranger he was...
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M
m817445
from Rohtak, Haryana
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mobile tower installed in residential area

Address:176096

We wish to inform you that one of the company is installing their tower very near to residential area. These service providers and owner of that building is installing tower without doing any notice to the surrounding people. We all our neighbours want to shift that tower into other location like, vacant space or in a less crowded area, because tower radiation directly affects to surroundings people. And this is very close to residential...
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S
senthilapu
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no service in postpaid sim

Address:560100

My airtel postpaid number is having no service from quite a period now. Please help. I'm using iphone.
I have tried restarting my phone several times.
Additionally, i have switched the sim to different phones to check if that resolves.
Also, i have changed the network selection to manual and tried.
Nothing worked till now. Please help.
+91-[protected]...
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T
Talha Hussain
from Bargarh, Odisha
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internet speed deduction and drop in voice call quality

Address:Pune, Maharashtra, 411048

The internet was working fine then suddenly from 3 weeks the internet speed was dropped, almost nil. I wasn't even able to access google. I had lodged a complaint through customer care but they misbehaved then i went to airtel gallery to change the sim (As i thought it could even be my sim's fault), still no change in the internet speed. I am only able to use internet at night, for the rest of the day the internet doesn't work and the voice...
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A
Abhi 28
from Mumbai, Maharashtra
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wrong pack charged by customer care

Address:401107

Hello this is abhijeet singh chrema my custumer id is [protected] this is the second time im complaining to u first time it was resolved and i was told the package i chose would be done now as again i did recharge they again put the same old pack back and debit my balance i did talk to ur customer care 3 time each time was told sir we have change ur base to 219 and magic hd rs 93 and again when i ask them my current pack they are telling its...
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K
Kalpesh Sarode
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding amount debited in my account 7021762662 but not credited to other account 9819562098

Address:421202

I made one transactions at airtel payment bank of rs 50000, transaction successful, but amount has not credited to other airtel money account..

I got the message from airtel regarding amount debited in your account, but amount credited in other airtel bank account.

When i am calling airtel money customer care, they are only fooling me, they are always informing me that you will get your amount back within 1-2...
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K
kash39
from Panaji, Goa
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money not refunded by icici online banking

Address:403802

I am muskan soni did my father's recharge on airtel no. [protected]through icici online banking for rs 149 on 6 jan 2019 online but recharge is not done till now neither the money is refunded. i have been waiting since then either for the recharge to be done or money to be refunded in my account. this is very bad service from company's side. atleast they should have refunded the money. i did complaint many times as well as i called costumer...
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C
csequeira
from Mumbai, Maharashtra
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to cancel my postpaid connection for 9902408111

Address:Dakshina Kannada, Karnataka

I am having a connection given in the subject which i want to cancel as the existing bsnl postpaid connection is being changed to airtel number by the company. Since my bsnl changes to airtel account, i do not need this number anymore as i do not have any internet in this account.

Hence i request you to kindly cancel this number which i no more want to use....
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S
Shresurman
from Madurai, Tamil Nadu
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airtel - double payment

Hi, myself deepika, i made a bill payment for airtel postpaid number [protected] on 10th of january amount 945, as i didn’t receive any confirmation message, i thought that the payment was not initiated, so i made the payment again using my vijaya bank debit card, after that only i noticed that the amount was deducted twice, please kindly transfer the double payment (945) amount to my vijaya bank account.
I have shared the screenshot...
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R
Rajeevkr003
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

international roaming recharge worth 3997 inr

Address:680584
Website:www.airtel.in

Date : 06.01.2019
Recharge amount : 3997 inr
I did the international roaming recharge for making calls from japan to india. As per the recharge done, i was expecting 500 minutes incoming and outgoing calls from japan to india. But i am not able to make or receive calls. I did the same recharge last 2 months and there was no issue. But right now even after continuous follow up through emails, there is no positive response. br...
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