Claimed

Airtel Complaints & Reviews

2.1
Last updated May 16, 2024
Complaints 54506
Resolved
21959
Unresolved
32547
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 746

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sam7862
from Delhi, Delhi
Report
Copy

phone order

My order not delivered yet
Samsung galaxy s9 plus estimated delivery date is 4july 2018, order id — 10041094... Plzzzz help me and i can't track my order... I order my phone on, 30july 2018 and i pay them 9900rs throw online payment... I want my phone as soon as possible help us this not way they are dealing with customers take an action in this case...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
srinath97
from Chennai, Tamil Nadu
Report
Copy

lifestyle dressing room -unauthorized money deduction from airtel

Hi,

I got a message from aiterl that you're activated lifestyle Dressing room pack..and they deducted 35rs without my permission..what is happening..I called to customer care both 121 and 198 it is not working properly..AIRTEL made big disappointment..

This is not good for a company like airtel, customers wants to feel safe with your network.. service is worst...

I can't able to make a call to...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vikashmishra964
from Muzaffarpur, Bihar
Report
Copy

regarding internet service in gua area 833213

Address:West Singhbhum, Jharkhand, 833213

From last 7 days we all from gua area, unable to use internet facility. Speed of internet is about 15kbps. Insteed of 4g volte network, we the people of gua waiting for a better service from airtel. Do needful as early as possible. Earlier it works at a speed up to 2.5 mbps. Presently we have only two network in our area. First one is bsnl and other one is only airtel....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prankz10
from Mumbai, Maharashtra
Report
Copy

network issues on fake promises

Address:Mumbai City, Maharashtra, 400078
Website:www.airtel.in

I've contacted Airtel in February 18 and was promised that network related work is going on in my area. However, it hasn't been the case and there just providing fake promises to me.

I've called them today and I received the same response I received in February 18.

I've network problems in my area where in network fluctuates a lot.. I'm unable to access data smoothly and call drops in between...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sudhishKodi
Report
Copy

issues with mobile network (data)

Address:560068

I AM very much upset due to your Airtel service (121). This is my first time, I am not happy with your airtel services. Absolutely pathetic and frustrating experience with Airtel Customer care.

Its almost 4 days (complained on 1/07/2018) my data stopped working (have 35GB balance). Have changed the sim to new sim and checked with other sim to find if there are issues with my handset, there is no issue at all.
As per...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jeevan Kumar Divakala
from Mumbai, Maharashtra
Report
Copy

deduction of amount for unknown value added services

Address:Mumbai City, Maharashtra, 400063

Hi airtel team,
It is totally disappointing to mention that you have deducted 99/- from my mobile balance for the services which i have not opted at all.
After speaking to one of your representative, he claims that i have opted for the
Service called lifestyle dressing room service. Actually what service is it. I don't know what this service is all about.
I requested to refund back the deducted amount, however...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
GiteshGupta
from Hyderabad, Telangana
Report
Copy

dth not working properly since 2-3 weeks after reinstallation in hyderabad

Address:Hyderabad, Andhra Pradesh, 500072
Website:airtel.in

My dth customer id is : [protected]

I got my dth reinstalled in hyderabad after shifting from gurgaon which costed Rs 650 (without new dish and old settop box).
The airtel executive told me that HD channels will not work on my set top box, even though my set top box was HD+ (airtel) and told me it will be replaced with 48 hours.

I waited 4 days and no response came, i tried calling the executive multiple...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
@
@Mandal
from Guwahati, Assam
Report
Copy

recharged with the same plan twice

Address:Kamrup Metropolitan, Assam

My airtel mobile no. Is [protected]. I recharged it with unlimited plan of ₹399/- on 22.06.2018... No confirmatory message came... Neither any data balance credited... So i recharged again with ₹399/- this time i got a discount of ₹50/- so 349/- was charged... When i checked my card statement i found that money debited twice... Once ₹399/- and other ₹349/-...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rakesh Makili
from Hyderabad, Telangana
Report
Copy

postpaid sim not at activated after applied 8 days

Address:Hyderabad, Telangana, 5000082

I have shifted prepaid sim to postpaid sim your staff are taken activation fee for two times 600. But not at activated. I’m paying money to your Airtel company but no one is initiative for my problem.1st i went to panjagutta Airtel office they are cheated me.they told me your sim will work after 24/h but not done after 4days back we meet them no use in that .same day i went Begumpet office again i payed for sim activated but not at done.this...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amruta M
from Angamali, Kerala
Report
Copy

fraud transactions placed by unknown person using debit card

Address:600042

On 3rd july, 2018 i got a call from [protected] stating he is calling from sbi and said my debit card is going to expire so he wanted the details to renew it. Out of curiosity i gave the number and after some time i again got a call from him asking for otp to complete the process. By the time i could realize it's a fraud rs. 42880/- was withdrawn from my account in 8 different transactions.
The transactions done were to airtel money,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Varun G
from Mumbai, Maharashtra
Report
Copy

refund request for delay in connection

Address:560103

Hi

I have requested for airtel new broadband connection on 21st june, 2018 and submitted all the documents and made 6 month advance payment of Rs.6018
and havent got the connection yet depsite multiple follow ups with customer care and sales person.

Now, since i havent got the connection yet, thus i do not want this airtel service anymore and rather request you to initiate my refund....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kamal Rajpoot
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received please help me

Address:New Delhi, Delhi, 110086

I had ordered a mobile phone. After that i have cancelled the order but still i have not received my refund money. Please help me. This is my mobile number [protected]. Please sir refund my money. 12 days have been completed but still i have not received my refund......
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Y
Yahy
from Kanchipuram, Tamil Nadu
Report
Copy

amount got deducted

Website:Airtel

I have been using airtel for many years. But this time when i recharge my number ([protected]) amounting to 200, my entire money got detected saying that i have subscribed for vas even though i have never applied for any services. This has happened twice before but the money which got detected this time was plenty. I didnot expect such cheap tactics from such a big company like airtel. I request you to look into this complaint and immediately...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
"dear customer, we have observed no usage for your airtel mobile from the past 30 days. To enjoy continued services, please make an outgoing call /sms or use internet from your mobile."
This is the message i am getting daily even if i use my phone to call occationally in a month while roaming. Also i am getting system calls alerting me to make a call from my prepaid number. That costs me if i answer to those calls, since i work in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RaguThala
Report
Copy

airtel dth failed

Address:626101
Website:Airtel

Amount deducted from bank but failed bill payment with airtel. Dear, i have made airtel online post paid bill payment on 14 june 2018 amount got deducted from hdfc bank. Payment successfully. Money deducted from my hdfc bank. I have not received any refund to my bank after that. This is scam by airtel. Details are mentioned below: bank : hdfc:[protected] amount : rs.3251.00. Airtel dth customer id: [protected] kindly look on to the issue...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SumitRoot
from Pune, Maharashtra
Report
Copy

airtel wallet mpin is blocked.

Website:It's not the website, its airtel wallet mpin

Hi,

I am facing an issue while trying to change my mpin as it has been blocked. I know, what is my pin but its been blocked previously so want an attempt to login again or change it with the details.

Issue:
1. I dont know what is the first name. Last name or dob. Whether it's asking details of my adhaar card when i did my kyc or something else.

2. I know my mpin. As you know, it's in blocked...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sevrs87
from Bengaluru, Karnataka
Report
Copy

not paying back security deposit on termination of connection

Address:560068
Website:www.airtel.in/dth-recharge

I have an airtel dth connection which i do not use much due to availability of content at much cheaper prices online. I am trying to relocate to a different house and in case i need to shift my connection, i am supposed to pay 150 rs for disconnecting here, 250rs plus cable cost for reconnecting at my new place. This is for a service i do not use at all anymore. So i thought of asking them to disconnect. The reference no. For disconnection...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sharmila11
from Hyderabad, Telangana
Report
Copy

finding a number - airtel

Hello, we have found this number sending abusing messages and calls to us. [protected] - we tracked it is in bramapur, odisha (Ankush ur, ganjam district). When we are calling back they disconnect the call. We undergoing stress because of this day to day issue.

We need owner name and address to file a complaint in police station. Please do the needful....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jabu123
Report
Copy

auto activated the services

Address:100
Website:www.consumercomplaints.in/new_complaint

Dear sir,

Im gajendra kumar sharma, now im out of india and im using airtel prepaid sim last long time, now i got sms last night its auto activated the videoparler and cut from my balance (49rs), please i dont want kind of service pls deactivate service.

Note: im not request kind of service, because right now im out of india im using for sms purpose only.

Thanks
Gajendra kumar sharma...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kushal Bhanushali
from Mumbai, Maharashtra
Report
Copy

regarding calling services

To airtel
You are sell us an unlimited call service against it cost n promises that you can call unlimited calls in india.
But i can not even contact toll free no by your services.
What's the meaning of your service, even if i can not contact to toll free no.
You also promises that your network is best but it is not true.
Please do improve your services...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy