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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 753

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R
Robin sngh
from Patiala, Punjab
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poor network in our home

Address:New Delhi, Delhi, 110045
Website:Airtel cutomer care

I have sumitted my complaont many times to customer care regarding to the poor netwro connection in my house. There is no 4g/ 3g network in our house and somtimes it comes and goes. I have 3 airtel connections in my family but we cannot use your services and we are very much troubled by it for over a month. I am sick of hearing the excuses about your solutions. I had tried all things which customer care personnel told me but nothing works....
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R
Ranjansukla Ghosh
from Kolkata, West Bengal
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abnormal billing

Address:Kolkata, West Bengal, 700125
Website:samparkelab.com

Please note that every time i went to your barasat customer care outlet wb and the replaced my dongle sim without cancelling my previous sim connectivity but the said it will be deactivated automatically. No they are sending all bills as outstanding (But not used by me any way) — how can i pay such bills - please do the needful-
The only sim i use this no..[protected] all other nos are not used by me-
I paid the outstanding...
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Address:Howrah, West Bengal, 711102

Sir i am using the service of airtel digital since last 4 yr but in october 2017 the company come to update my set up box with the new setup box at the cost of 250 which also consist a new warrenty on box for 1 yr but the box after 6 month get damanged and was unable to display via hdmi with is conform by my tv technician as well as a local technician but the company denied to echange it with a new fresh set up box after taking 250 for technician...
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S
Sinthia Mondal
from Chennai, Tamil Nadu
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airtel international roaming data overcharging

Address:560034

I have been overcharged as part of international roaming with a bill amount of 16000 inr. I have enabled the international roaming for 149 inr from my airtel app which do not provide any description and breakdown of the tariff.

I traveled on may 9th and on may 10th i got a msg stating you have used 3mb approx rs 2054 in international roaming and as a precaution the internet service will be blocked soon. I immediately turned...
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P
ParameswaranAR
from Chennai, Tamil Nadu
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auto renewal of international roaming

Address:Chennai, Tamil Nadu, 600129

I have activated international roaming on my post paid connection on 25th may 2018 for a period of 10 days while visiting france. The international roaming pack for 10 days is rs.2999/- and for 30 days it is rs.3999/- since my trip is only for 10 days i chose the 10 days package and exactly on 4th june 2018 i boarded the return flight to chennai. Even during my visit i had used my phone only for one or two calls and did not send any sms at...
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Y
YASHWANTHB
from Bengaluru, Karnataka
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regarding value added services activation without any confirmation

Address:560059

Airtel activated value added services gamesmarket without any confirmation from my side and deducted unnecessarily 49rs from my account. They are looting amount by simply activating some services

Find the below messages sent by airtel

Thanks for choosing gamesmarket on your airtel mobile. You have been charged rs49.0 for 7days. A/c balance: rs15.54 at 06:11. To deactivate, call or sms stop to 155223
br...
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K
Kamlakant Shrivastwa
from Chandigarh, Chandigarh
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3g / 4g coverage issue - service id - 82938152

Address:140603
Website:3G-4G voice and data coverage

Service request has been logged more than 6 months ago for no coverage of voice and data of 3g/4g in this area / society for indoor and outdoor. Airtel team confirmed multi pal time that there is some issue at there end, concern team is working on it your request has been on hold and will be resolved within 180 days. 180 days is already crossed and there in no improvement or proactive update from airtel on this ticket. Being customer we are...
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A
aashish.r.singh
from Delhi, Delhi
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product not received

Dear airtel,
It completely pains me to write this email to you in complete displeasure that being a very premium client of your services for more than four years and yet i am not all satisfied with your conduct and services rendered towards me,
This mail refers to an online purchase of handset (Galaxy note 8) bought at your online portal (www.airtel.in) with order id[protected] on down payment of rs.9490/- (Nine thousand four...
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S
Swati Dongre
from Solapur, Maharashtra
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complaining about activating value added services without permission

I am airtel sim holder. I recieved a message regarding 6t seconds wap services activation where some amount from my balance was deducted. This is the second time i am facing this. I never applied for such services. This is humble request to deactivate this service. Please take the necessary action. Thank you....
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Address:Chennai, Tamil Nadu, 600091

Hello airtel customer service team,

I am writing this mail to let you know that my number is been activated with airtel lifestyle dressing room services with out my concern/knowledge on my mobile. Please deactivate it asap.

These services are automatically activated without my wish and amount getting deducted now @ ₹99 for 30 days.

Please stop this nuisance immediately and get back my money....
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A
A. D. Sharma
from Bhiwadi, Rajasthan
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adding vas without consent

Airtel has started value added service whatsmob without my consent and deducted money. This is unfair and illegal. Request to stop such practice and refund my deducted money.
My mobile is prepaid.
This has become a standard practice of airtel. Too many such complaints.
If such practice continues, we will have no alternate except to leave airtel and go to some other company.....
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M
Mohit D King
from Bhubaneshwar, Odisha
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not receiving incoming calls and messages after mnp from vodafone to airtel.

Address:Samastipur, Bihar, 848101

I ported from vodafone to airtel which was ported successfully on 24th of june but incoming calls and messages not working, outgoing works perfectly only incoming call and message problem.
I called airtel customer care and they said call divert is activated on my number, i checked there is no call divert activated on my phone.
They are unable to resolve this.
Please help...
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P
Priyapreet kaur
from Shimla, Himachal Pradesh
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not able to connect to customer executive and poor network

Address:Chandigarh, Punjab, 160101

I am writing this after a huge disappointment from airtel services. They auto activated a pack of some 6t seconds wap by deducting some amount from my balance. I never initiated the requested for this.

The worst thing is that when i tried calling customer services to stop this service and get the refund, was really annoyed on the failure to connect to their executive. The long list of the ivr options is just a pain in the #...
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G
GLOBAL CHANNEL
from Kollam, Kerala
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rude behaviour of customer executives

My airtel digital tv id no.[protected] was recharged for rs.357/- by using my netbanking facility on 24th june 2018, the very next day they have suspended my account. On seeing this, i called the customer care exceutive to know the details, they intentionally disconnect the the line without giving proper reply, again called them and hold about 20 minutes to attend the customer rep and finally one replied me that your recharged amount wrongly...
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S
Shwetaprasad04
from New Delhi, Delhi
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outgoingcallsbarred

Address:Faridabad, Haryana, 121002

Number [protected] barred for not paying bill for another no. I was given plan for 4 months for [protected] of rs.2000 total. Once 4 months completed automatic rs.2000 per month plan was activated. This is clear cheating to customer to give attactive plans and charge them enormously without informing. Now customer care is harrasing me and asking me to pay 4500 to activate my current no. As this no bill not paid my no [protected] barred. And...
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R
Rv Agrawal
from Mundi, Madhya Pradesh
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the number 8305749393 blocked by trai without any commercial/wrong use!

Dear sir/ma'm,
Greetings!

This is to draw your attention that the my number blocked by ndnc-airtel/trai without any information and without any commercial/wrong use, it is autocracy by telecom company and trai, the number is [protected] and it was very old number.

If you really help the consumer and you are requested to pl do the needful and stop of autocracy which is being made by airtel/trai.
br...
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G
Geeta Kusumbe
from Mumbai, Maharashtra
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mobile network is very slow

Address:Mumbai City, Maharashtra, 4000060
Website:airtel recharge

I recharge my airtel no on 25/06/2018 of Rs 399- online The airtel app shows for 84 days & after i recharge its shows 70 days & net is a very slow plz look after the matter solve as early as possible if net is slow 1.4 gb per day its useless i attch herewith screeshot of airtel app shows the 399/- offer i was very disappointed from airtel...
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M
mAZZA AA JAYGA
from Delhi, Delhi
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recharge missguided

Address:201308

Dear sir,

My airtel no is [protected] and i recharged of 169 Rs it was showing in the plan of 28 days unlimited call and 1 gb data per day but after recharged i was unable to call sir i dont need data i dont have smart phone i just have to make call by profession i am driver of an officer so he suggest me to complaint here so i wish that you will be resolve my problem as soon possible because i got very disappointed response...
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A
Akarsh Modi
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary activation of services without my consent

Address:462041

I recieved an SMS saying thank you for choosing ADOFGAMES service.. you have been charged Rs. 25 and it will be renewed after 7 days... I have not activated any such service..I've checked out on the internet and many users have reported the same issue...On calling cust care...they stopped the service bt didnt refund my money..Looks like Airtel has started fooling people...
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P
pandeypiyushkumar
from Mumbai, Maharashtra
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cheating by your business partner

Address:Thane, Maharashtra, 400615
Website:Airtel

I received call from your various partners for porting additional number of my son. I asked one of them to take it forward. She promised that in my existing family plan of 649/- in addition to existing child number, I can add additional number without any additional rental. I realise later that Your business partner has cheated me by giving wrong information to port my sons mobile number [protected] under family plan. As per pre porting discussion...
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