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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 764

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D
dixit.tanmoy
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

digital tv

Address:Pune, Maharashtra, 411057

My airtel digital set-top box was showing an amber light 40 days back.
I contacted airtel tv customer care and they sent an airtel engineer to check.
The airtel engineer said that the settop box is damaged, and that he will be providing me with a repaired settop box in 3 days, for which i paid inr 350.
After a week, he replaced my settop box with the repaired box.
This repaired settop box worked only for 2 hours,...
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S
shashidharb96
from Bengaluru, Karnataka
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what mobile self activation

Address:560032

Whatsmob service has been self-activated on my number [protected] on 17th june 12: 37, and airtel deducted 75 rs from my balance, this is very bad. This is the corporate way of theft. I need my money back, am i mad to get up at 12:37 pm in the night and activate such packs which are nowhere concerned to me as by the way i use the basic handset and cant connect to internet from that mobile why will i activate? I need my money back as soon as...
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Address:New Delhi, Delhi, 110049
Website:Airtel Digital TV renewal case

Sir, on 16 june 2018 at 23:32, i had made a payment of rs.497 into plan rs.510/- (Rs. 13/- was credited in my account). But it is seen that my airtel dth connection is still not updated means error code-06 shows on screen. Yesterday only i had made several calls at your customer care no.[protected], (Which is unreliable no.) the connection could not be connect with me. It is also exercised that customer care representative is so stupid,...
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M
mukesh pillai
from Hyderabad, Telangana
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additional charge on dish

Address:Hyderabad, Andhra Pradesh, 500050

I have been a customer of airtel since last 8 years and i have all my connections, personal mobile, family mobile and dth connections from airtel. I have been a happy customer so far.
The recent experience has changed my opinion.
I had moved city from bangalore to hyderabad and requested well in advance for the movement and had raised a call on 9th june 2018 to remove the dish antenna and the service engineer visit was scheduled...
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Address:Thiruvananthapuram, Kerala

Firstly iam very sad to write this. Iam working as an medicalexecutive in a private firm i receive average 2, 3 avg nos everyday for the medicine most of my clients are elderly people they are using bsnl network i used jio network almost 8months sometimes audio clarity is pathetic so that only i choose airtel i ported the jio number to airtel number in 15th june. But it is a wrong decision now i didn't receive any calls from bsnl network...
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@tul1
from Noida, Uttar Pradesh
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unable to connect with idea no. and other service provider

Address:Mumbai City, Maharashtra

Hello sir,

I was trying to connect with my family members idea no. Through my airtel no. [protected] but unable to connect. That call was unfortunately connected to some one else not even one time (Tried more than 2 hrs.). I was wondering it just a network issue/call switch or some thing else. It was observed that many time on my no. Not only for idea but other service providers. Some times i fill some one tap/record my calls....
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Y
Yatin Vasani
from Rajkot, Gujarat
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worst internet speed in 3g & 4g

Address:Junagadh, Gujarat, 362001
Website:www.airtel.in

I am a user if airtel bharti. I have heard that best 4g internet is airtel in an advertisement but in a real when i tried airtel my experience with airtel is wrost.in a morning speed of internet is comparable good in an afternoon is good but at evening and night it is very bad near about 20_30kbps. I request to airtel please improve you network otherwise you will lose your all customer of gujarat and mainly in my area junagadh...
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Address:Hyderabad, Andhra Pradesh, 500049
Website:www.airtel.in

I reached customer care through mail but no response. I recharged my mobile with 399 in myairtel app through phonepe. Money deducted from my account but recharge not done. I received 50 rupees cashback also. Airtel people also not giving any response. Airtel customer care have very worst behaviour with customers.
Because they are not giving reply. Please take an action and solve my issue...
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A
Abhishek Karulkar
from Mumbai, Maharashtra
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activation issue / poor customer service

Address:Mumbai City, Maharashtra, 401107
Website:www.airtel.in

Hi team, i submitted a port request on 10 june to move from vodafone (Postpaid) to airtel (Prepaid). My vodafone sim was disconnected on 14 june 11:00 pm and my airtel sim was activated. However, since the service is activated, im unable to recharge my number due to which i unable to make any call. Airtel customer care is unable to resolve my issue...
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S
Shasirani RS
from Chennai, Tamil Nadu
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unable to send port sms

Address:625017

For the last a feed, i was trying to send port message to airtel. But everytime i tried, i received a reply "not sent. Tap to try again". I also tapped and tried several times but in vain. Checked the balance
And found it was zero. I thought that could be the reason. So, i did a recharge and tried. Still not going. Hope, airtel allows me to port as there are lot of problems with the network. I received the same reply "not sent. Tap...
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N
Nitin Khaneja
from Ludhiana, Punjab
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amount is deducted, but transaction is pending

Hello, i'm nitin. My transaction for the bill payment of rs.359 was unsuccessful but the money got deducted from my account. Please resolve the issue as soon as possible
Transaction id[[protected]] and also
[protected]
This is not done for the first time. The next time also the amount is deducted and transaction is not take place.

You should resolve this issue as soon as possible...
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H
harvindarchawla
from Noida, Uttar Pradesh
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cancelled account bill payment

Address:110095

I have tried to pay final bill of my recently cancelled airtel postpaid number [protected] with relationship number: [protected] twice using paytm. Once, using my hsbc credit card and second time from my hdfc bank account linked to paytm.

Transaction has been declined twice by
Airtel and i will get my money back into my account in 7-14 days.

This is completely not acceptable. Payment due date is 21 june....
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T
Twinklegupta
from Delhi, Delhi
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can't use internet

Address:Faridabad, Haryana, 121004

I can't use Internet, I completed many time in customers care but there is no any response from your side, and when I call in customer care he said that give 7 working days your problem will be resolved and our site engineer will call you at locations but no budy contact me and now it is almost 3 months complete but my internet problem are same....
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P
Purba banerjee
from Ranaghat, West Bengal
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I am complaining about airtel connection harassment

I have broken my airtel postpaid sim... Since i dont want to use... I have broken my sim 2years ago... But airtel company gave the connection with same number to someone else who is contantly disturbing me by phone calls even he also uses it in social sites... He is harassing me repeatedly.. His number is [protected]... So i want to complaint against it... Please stop giving the used number to anyone else......
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K
Kartikey Jani
from Bengaluru, Karnataka
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complaint is closed without resolution

Address:560048

First of all, i paid for all inclusive package for a year, which guarantees all hd channels. When i didn't get a particular hd channel (288) despite of paying for it, i raised service request[protected], which got closed down without my confirmation. When i asked customer care to reopen the same request, i was told its not possible, and they have to open a fresh one. This is usual tactic to avoid flagging of tickets, which takes longer resolution...
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R
Rajiv Ranjan Sunil Singh
from Jetpur, Gujarat
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not arranging my calls

Address:Dadra and Nagar Haveli, Dadra and Nagar Haveli
Website:www.airtel.in

Worst experience in my life as an airtel customer.
I had linked my bank account with the airtel no.: [protected] by the virtue of which i receive all my important calls on this number but the airtel network is not arranging my call to many helpline numbers one of them is dena bank tollfree helpline number : [protected]
And also emergency helpline number : 104
I couldn't understand such a problem because i abled to call...
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M
MansiShukla
from Kanpur, Uttar Pradesh
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built in airtel set top box in samsung tv

Address:Shahjahanpur, Uttar Pradesh, 242001
Website:Airtel.in/digitaltv

Samsung is giving built in airtel set top box in its smart tv but there is no proper service provided by airtel. They are unable to provide airtel digital tv connection even after 03 days of installation of tv. Without the airtel connection, the tv is useless. It's really disappointing. I contacted airtel right after the installation of the tv and was told that i will get the connection by the next day but even after several emails there...
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G
Ghapp
from Indore, Madhya Pradesh
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misbehaviour by staff members at your outlet at mall road bathinda

Address:Bathinda, Punjab, 151001

I got my sim card no [protected] damaged and visited your outlet at mall road to get it replaced. But i am really very sorry to see the working of your staff perhaps one of worst i have ever encountered throughout my life. They not only talked in a rude manner but refused to get the sim card replaced.in contrast to that i visited your outlet at tripuri area patiala punjab and they solved my problem within half an hour in a highly graceful...
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K
Kushagra Ahuja
from Indore, Madhya Pradesh
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problem regarding broadband connection

Address:454001

A certain months ago i bought a airtel broadband connection.in the beginning the service is aceeptable but now its service is not good as much as required. The landline do not work and wifi also not worked properly. It create many problems in my business organisation process and directly affect my goodwill. So it is a humble request please tak quickly action regarding this

Thank you
Kushagra ahuja...
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A
Adithyan TR
from Ferokh, Kerala
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no incoming call after porting from bsnl to airtel

Address:679322

Message came that your porting was successful but no in coming calls or messages from other users are not coming. Outgoing calls are coming and message is being set data is working properly but no incoming calls.
When some one calls me it is saying that "the number you have called is note valid please check the number dialed"

Please resolve this problem as soon as possible...
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