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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 874

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J
Jeraldthanaraj
from Chennai, Tamil Nadu
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postpaid to prepaid sim not yet activated

Address:Chennai, Tamil Nadu, 600119
Website:Airtel.in

I have requested to move from postpaid to prepaid in airtel network. On the same day i got a message saying it will be activated within 24 hours. Now my postpaid sim tower got disconnected and in new prepaid sim still no tower. I don’t have another no to use. I don’t know how airtel is so irresponsible in customer service. When i called airtel customer care from my landline they are telling we cannot do anything with your issue go and...
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M
Manishgupta1983
from Chennai, Tamil Nadu
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mnp process too much delayed

Address:600037

My name is naresh kumar gupta and my number is [protected]. I have applied mnp from aircel on 22nd feb 2018 and paid rs. 300 for the same. I have receipt for the same. Then after rigrous follow up again some o[censored]r person came to my officeon 9th march 2018 and took all the proofs again with my finger prints and handed over new sim and told it will get activated in 3 days. But still now nothing has happened. Is this the service u provide to...
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Z
Zan2690
from Tirur, Kerala
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automatic activation of airtel service

Address:679322

This happened today, when i checked my sms inbox, i saw a message stating. "thank you for activating glamourzone service, you have been charged rupees 15 for 3 days". What is glamourzone service?? I have no idea about this, i did not activate this, and i've immediately send sms to stop services. I need an explanation for this and i need a refund. Now i get and sms stating that my request could not be processed...
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M
M S jagdev
from Mohali, Punjab
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no signal on mobile phones total call drop/blanked out

I have been using airtel mobile since past 10 years and including all my family members and friends. There is a total black out of signal in this area sector 68 mohali punjab. I have complained on 14 march 2018 but no response from airtel. No team has visited. Please resolve the issue or else we will have to surrender all the numbers of airtel in this area and switch to other company. Further i am not going to pay the bill due to no service...
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S
Somnath Basu Sarbadhikary
from Kanchipuram, Tamil Nadu
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postcard to prepaid pending since 12 days

My mobile number is [protected] of kolkata sim given at thakurpukur airtel office for postpaid to prepaid on 5th march 2018 but still remains inactive. I am now at karnataka belgaum and mate several airtel stores but in vain. Now this is my complain that in 2018 technology so developed but still i am facing absolute harassment. Please look into the matter and solve earliest...
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Z
ZubairBhat95
from Srinagar, Jammu and Kashmir
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taking too much time for airtel mnp

Address:193302
Website:Airtel.in

Sir, my number is [protected]. I ported it on march 2nd 2018 and after 2days i called on ur mnp helpline number and they said that ur document is not matching. I go to airtel store they said don't worry, ur number vil b activated automatically, yesterday (15 march) i got a sms on my alternate number that "your number [protected] is ready for activation, please call 59058 for tele-verification. I called on that number and done my verification....
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S
Solomon Deepak
from Kakinada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

can't make calls and send texts

Address:East Godavari, Andhra Pradesh, 533006

I ported from Vodafone to airtel and paid RS.520 for free calls, sms and internet for 80 days. I'm not able to send messages and make calls. It says that I don't have sufficient balance. I hardly talk too. There's isn't even an option to talk to customer care executive. My phone number is [protected]. Make sure it is sorted asap....
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D
Deepak 4187
from Gurgaon, Haryana
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cheating in allocating numbers and not provide handsets

Address:New Delhi, Delhi, 110006

Respected sir/madam ji, (Dated : 28/02/2018)

I applied for two consecutive land line + broadband. Already made the payment for 6 months. Airtel executive (+91-[protected], +91- [protected]) make me choose the phone number as[protected], 98 on the basis of which i made the payment through kotak bank cheque amounting rs. 10, 860 for two sets

But provide different number (Even we don't know numbers yet) and hand...
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M
mohansaran
from Ernakulam, Kerala
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airtel payments bank money not refunded

Address:600002
Website:www.airtel.in/money

Hi,

I have loaded 10000 to my airtel payments bank account. But i could not able to transfer amounts to my bank accounts. I called customer care and complained, they said rbi rule you can not transfer amount to other bank accounts until rbi release new order for airtel. I asked refund amount through mail, they did not response for complaint mail.

Please do not load any cash to airtel payments bank account, once...
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A
amitmalhi
from Lucknow, Uttar Pradesh
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internet data protection

Address:144001
Website:airtel

I have airtel dongo internet at home, i am paying rs.1200 every month for it but i received msg fro airtel on my registered phone no. Everyday to you consumed data over, but i am not at home for 3 months and my internet device is far away from anybody touched it. Nobody used the internet at my home but data consumed every day and my security systems stop to work when internet speed down. I have complained few times but they never care it....
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S
Subrata Mondal
from Bengaluru, Karnataka
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can't use my no anymore.

Services from airsep is getting activated to my mobile... Obvoiusly without my consent or any input... Tried to deactivate... Done twice and again they have activate new services... Untill unless my balance goes zero... They activate those service...

I am a guy who used to rechange atleast 333 at a time and sit back... Recharging only rs 5... Bcoz it will deduct my money... Even i m scared bcoz it can deduct that amount too...
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H
Harish Mulay
from Hyderabad, Telangana
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not able to send sms from 9849457461

Address:Hyderabad, Andhra Pradesh, XXXXXX
Website:Airtel

Sir,

As i was getting every time message to update my sim card for pre paid no..[protected] from 3g to 4 g yesterday i updated my sim card that is taken new sim card.

On 1.2.2018 i paid rs.509.00 for 90 days top-up with free unlimited call and sms free day up to 100 with net data.
But is to inform you that since yesterday night i am not able to send single sms to any one with this number [protected] and...
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S
shilpiashish
from Patna, Bihar
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refund of failed transaction of my prepaid number

Website:airtel. in

On 5th of feb, 18 at 1.27 pm, i made an online rechage of rs. 500 of my number on airtel.in portal. Amount got deducted from my account but rechage got failed and now its more than a month but i have not got my refund amount til date.
I talked to so many representatives from airtel about this matter but nothing happened till date.
What kind of rubbish service is this....
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T
taani thakur
from Dalhousie, Himachal Pradesh
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not able to transfer money

Address:Mandi, Himachal Pradesh, 175001

This is really worst service provided by airtel payment bank. I have add 3000thousand in my airtel account and want to transfer amount in my saving ac but airtel is showing error this service is temporarlly not available.. What the hell is this.. I need the money.. Bt i am not able to transfer my money.. Is this the way to provide the service to customers.. Kindly resolve it on priority.. Because i need the money right now...
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A
Akshay singh jadon
from Jaipur, Rajasthan
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couldn't recharge airtel number (9653817269)

Address:Jaipur, Rajasthan, 302017

I am akshay singh from jaipur.
I have a problem with my airtel number past 1 month and contacted to the nearest airtel store that i couldn't recharge my airtel number as i mentioned above and the sms service is also deactivated but they are helpless and doing nothing.
So it's a kind request to look in this matter.
[protected] my airtel number.
Thank you
Akshay singh jadon...
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R
rajalinked
from Bengaluru, Karnataka
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airtel offering false promises to get ported from vodafone

Address:560043
Website:www.airtel.in

My number is +[protected]. I have been offered a monthly rent of 399 from airtel for porting out from vadafone (Which i was using from 7 years). To my surprise when i got ported to airtel i got to know my plan is 499 and they offered a waiver of rs 100 for 3 months.. I requested them if i can port back to vodafone as they have given all false promises. They are telling me to wait for 3 months to do the same. I regret to change my service...
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R
rnajith97
from Uttiramerur, Tamil Nadu
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providing 2g speed in name of 4g

Address:Chennai, Tamil Nadu, 632007
Website:www.airtel.in

I'm facing network issue at my location. The signal strength is too weak where data drops to 70-80 kbps in 4g frequently.

Complaint was logged on mar 1st, 2018 but no proper response from the customer care. I can hear these non sense words such as - we can check that the outdoor signal quality in your area is excellent. The problem you are facing could be due to inadequate indoor coverage.
We would like to inform you...
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B
Balram Chandra Pandey
from Sonipat, Haryana
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misbehaviour by desk staff yogesh in allahabad civil lines, store

Address:Allahabad, Uttar Pradesh

I am post paid customer with connection number [protected] for last several years. Ihad switched to prepaid plan and again to post paid plan since november, 2017.
Contacted yogesh to switchover to pre paid plan again and submitted duly filed and complete form with aadhar id copy. He mentioned document not clear. How airtel has changed plan in the past based on same document. Behaviour of the staff at allahabad store was not proper rather...
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S
Srinu Vasu STICKERING
from Bhimavaram, Andhra Pradesh
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recharged twice with same unlimited plan

Address:East Godavari, Andhra Pradesh, 533101
Website:[email protected]

[protected] (Airtel number) recharged wrongly two times the same recharge of 93 on march, 2018 at 10.59am bearing order no [protected] and [protected]
During first recharge i received transaction failed message...
In consequent recharge i received two recharge successful message...
I want either extension of validity by 28 more days or refund of rs 93 after cancellation of any of two recharges....
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P
premkarun2008
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prepaid activation delay

I gave a request from postpaid to prepaid migration on 12-apr-2018. You guys followed the process and deactivated my postpaid sim on 14-apr-2018, but you didn’t updated my details for prepaid sim. How can you be so careless and trouble your customers. When i called customer care on 14 night they informed me that my details not updated, after visiting your showroom i called customer care again on 15 once they responded so arrogantly that...
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