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AJIO Complaints & Reviews

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Last updated May 16, 2024
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AJIO reviews & complaints page 5

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S
Silba Joseph
Sep 27, 2023
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Product not as per Image, and return not being accepted

Address:PLOT NO.10, BUILDING NO.6, PLOT NO.4, ROCK VIEW APARTMENTS, BHAWANI NAGAR, MAROL MAROSHI ROAD, NEAR SEVEN HILLS HOSPITAL, ANDHERI EAST, MUMBAI - 40005

I had ordered for a Saree on 14th Sept, which was delivered on 19th Sept. However, the saree had a striped portion without zari border in the inside portion. This was not as per displayed image. This is absolute cheating.

I requested for a return on the same day, that is 19th Sept. (Return ID: RT[protected], mentioning the reason for the return and posting a picture of the striped portion, but the delivery boy who came to pick...
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R
Rajii_Sathya
from Bengaluru, Karnataka
Sep 26, 2023
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Product not delivered - Refund not received

Address:Bengaluru

1. Order was placed for 3575 INR on 9th September for Nike shoes on Ajio application
2. Delivery date was supposed to be 15th September. This further got pushed to 18th September.
3. The Ajio customer care agreed to raise a complaint only on 18th September ( second time when I called them).
4. Until 25th September EOD, I did not get any response. I had to call them and they disconnected my call halfway through the conversation...
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M
Mamta68
Sep 24, 2023
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Money got deducted but order not placed

Today I ordered some products from ajio and my amount of 7350 got deducted from my account but when I opened my ajio app it's showing that no order placed or nothing
Name-Mamta
Company name- AJIO
PAYMENT DATE -23/09/23...
+2 photos
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H
Husna M N
Sep 23, 2023
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Return pickup is too much delay

I have ordered a dress from Ajio and it was not good .so i have requested for a return. But they are scheduling the return everyday and not coming to pick that up and rescheduling again. i am tired of this...
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Uday kumar 24
from Pune Metropolitan Area, Maharashtra
Sep 22, 2023
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Stock return

Address:D 302 sinigra vihar kalewadi

I want to inform you I had purchase products and i want return this products but no any person pic this return products...
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Ganji Sai Mahesh
Sep 20, 2023
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Product picked up - refusing to refund

Address:SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bangalore – 560068

Bought two shoes from Ajio and returned them as I didn't like the product. They assigned this request to their third party logistics partner Shadow Fax.

An agent from Shadow Fax picked my product from my home on 2nd September 2023 he acted like he did updated the status as package picked up. Usually it takes some time to get confirmation from Shadow Fax when they picks up the order and it takes days to issue the refund....
+9 photos
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Website:AJIO.com

The product got delivered on 8th of September. I want to exchange the product due to size issues. Since the product is out of stock and reached Ajio customer care on 11th of September and they told me that i will receive a call back . But i didn't received any call from them but they closed the complaint without any proper information. I again called them on 18th September and they again told me to wait till 21 September for the product to...
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Address:Hyd

Dear Sir / Madam,

I am writing to you to raise an issue about: Online Shopping

The issue that I have experienced was: As I have ordered a product from ajio, they have delivered a completely different product from the image shown in the website i.e(colour and model). As I have raised n number of complaints with the ajio customer support I didn’t get my refund or exchange of the product. Please help me out getting...
+1 photos
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V
Vimala Poosamooper
Sep 17, 2023
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Amount issue

Address:Kallakurichi

I purchased worth 2055, paid by gpay.
But they told tat amount not received, i[censored] need clothes pay again nu. Got irritated. They told within 7 days it will return nu. I didn't get my clothes. Amount debited from my account. Kindly take steps and return my amount. Place is Trends, kallakurichi...
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K
Kas010
Sep 14, 2023
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Wrong and defective product received

Website:Ajio.com

FN[protected]
I ordered one bag but i recieved wrong and defective and now they are not refunding me my order amount telling that they have resolved the matter. I want full refund including delivery charges...
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Pinank31
from Ahmedabad, Gujarat
Sep 13, 2023
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Refund Not Received & Product Returned Not Picked Up_ RT125771360

Address:Mumbai

Dear All,

I placed an order dated on 23rd of Aug 2023 with order no FN[protected] which was received dated on 25th Aug 2023. Product was received as a used product and without any Company Tag or Price Tag on it, so Immediately I placed an returned request with return Id RT[protected] for the same. When your delivery person came to pick up the return order he checked the product and he refused to pick it up as the product did...
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A
Aks0105
from Delhi, Delhi
Sep 11, 2023
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Wrong product received

Address:28, 2- B, jia sarai, near pravega education

I received the wrong product I applied for a return they are saying they shipped the right product but I did receive a different product. Please help they are not taking any action....
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A
Aks0105
from Delhi, Delhi
Sep 11, 2023
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Wrong product

Address:28, 2- B, jia sarai, near pravega education
Website:Ajio.com

I received a different product than I ordered. I requested for a return they are not taking any action saying that they have shipped a right product but I have received a wrong product please help....
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A
ashishgarg181994
Sep 11, 2023
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Delivery boy not picking up the return ordered on Ajio

I initated a return of my product for 11/09/2023
return ID #RT[protected]

i didnot received any product tag in the item and while returning the item the delivery boy is asking for the tag of item and he didnot pick up without tag

So please help resolve this complaint ASAP
Regards...
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S
sneha00007
Sep 8, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return not picked up

Address:Mangalore

I ordered a embroidery lehenga set from Ajio. I applied for return. The delivery guy rejected due to unsuccessful quality check. I had contacted the customer care and applied for return again as they had told me. I had send emails with pictures attached of the product and I had got reply also saying the product is same I can return it. But the delivery person is not able to confirm the product.I have tried returning 3 times till now but was...
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V
Vyasnisha
from Thane, Maharashtra
Sep 6, 2023
Sep 10, 2023
This thread was updated on Sep 10, 2023
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Inappropriate return policy not as per Consumer Protection Act 2019

Address:C/1603, Unique Aurum, Poonam Garden, Miraroad East, Thane-401107

On 11th August, 2023 I bought a shorts pant from Ajio app and it was delivered on 17th August, 2023. The size ordered was 34.

The details of the product is as below:

Product name: LC Waikiki (pleated City shorts with insert pockets)

Size : 34

Amount paid : Rs. 673.13

The issue with product is its size. The size is smaller than expected. I had requested Ajio Customer...
+2 photos
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K
kiumarkan
from Coimbatore, Tamil Nadu
Sep 6, 2023
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Campus-Men Low-Top Running Shoes-AJ-22G-211-shoe

Address:Aarogya kudumbam, cottage 702, MANGARAI 641 108, COIMBATORE
Website:AJIO- [email protected]

Ref my ordered details
24/08/2023 AJIO Campus -Men Low-Top Running Shoes-AJ-22G-211 ord FN[protected] EXPECTED 30/8. wrote to them 25 times. their courier parner is not attempted at all since 31/8.. they say i am not avble. why did not they phone up when not avbl. they are mum for this question. they are lethargic. i wanted my refund. they write to me 24 times all except refund. i want my money back. their elevated ref. ID COM[protected]....
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D
DharshiniV01
Sep 5, 2023
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Wrong item shipped and didn't refund my money

I have ordered floral print brief of size xxl but i received the size of L and they are saying that they will not return the product and refund my money really facing a bad experience with ajio...
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K
kriti sethi
Sep 5, 2023
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Wrong item shipped, not refunding money

My order id is FN[protected], I ordered two suits from gulmohar jaipur from ajio, but all I received was trashed, used stinky clothes.. and now inspite of so many complaints they are not agreeing that they sent wrong item. I feel cheated.
Complaint ids : COM[protected]
COM[protected]
COM[protected]
COM[protected]
COM[protected]
COM[protected]...
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D
dhncity
Sep 4, 2023
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Wrong product delivery

Address:Kasiatand dhanbad
Website:ajio online shopping

I ordered point Cove shirt on 28/08/23, price Rs.872.50, order number was FN[protected], but due to wrong color and design, I made a return request with return number RT[protected], but AJIO has not yet approved my return This is very wrong, return after giving wrong item Don't do it, that's why I have complained to AJIO in NATIONAL CONSUMER Grievance whose complaint number is 4882818, if even then my return and refund is not given then I will...
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