[Resolved]  AO Smith — Regarding Installation and Demo

Sir,
With reference to complaint matter, I wish to inform you that I had purchased a 6 ltr. Storage geyser on 19.12.2021 from Raipur electronics bansdroni Kolkata. Further on 20.12.2021 for installation and demo technician Mr. Tanmoy Mondal had been assigned with Installation request no. 15479265.
Mr. Mondal has visited and partially done his installation and demo job... and asking for job closure code with a assurance to revisited on 21.12.2021 for complete the installation and demo job.

But this is serious irresponsible behave of Mr. Mondal towards his job. he was not picking his phone while I have regularly called him and also sending a text message regarding the same.

In view of the above, I have also approached Raipur electronics but nothing happened. Please lodged a complaint against the said technician and resolve the pending issues as early as possible.

Thanks & Regards
Sunny Prakash
254C NSC Bose Road, Kolkata
Mo. [protected]
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Feb 1, 2022
Complaint marked as Resolved 
AO Smith customer support has been notified about the posted complaint.
Verified Support
Dec 27, 2021
AO Smith Customer Care's response
Dear Customer, hope your request has been addressed, if not please share us registered complaint number or contact details to initiate the request, you can also write to us for any grievance at [protected]@aosmithindia.com. Thanks
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