Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

Dear Sir,

An imposter has fraudulently used my debit card (issued by Indian overseas bank) on 21/10/10 for three transactions to buy articles online from Future Bazaar.com. When I got my passbook updated on 23/10/10, I noticed these transactions and immediately requested Indian Overseas Bank to block my card and also get details of the transactions. Preliminary inquiry by the Bank revealed that the transactions were linked...

Some one has used details of my sbi card [protected] to do the following transactions:

14/05/2010 Rs 8990

23/05/2010 Rs 9505...

Dear Madam,
I do regular online purchase through various online sites but to say it straight about your website & services are making me sick. All you guys only gave me lot of trouble, tension, worries, mental agony, waste of time, money, energy. I have provided you with all the necessary information that you asked for each & every time with patience, but you have tested the same to its maximum & now I can’t take it...

Dear Sir,

This is to bring to your notice that we have purchased around 100 nos of gift vouchers from Big Bazar six months back and some of them has expired as i was travelling and unable to redeem the same on time. When i approached their office, i was told to send a mail to their administration office for the same. I have sent across a mail to them with the details (date of purchase, expiry date and the amount). For that,...

Sir, 4months back I have purchased a products from Big Bazaar,The company has launched this shopping festival & promoted a lucky draw (alongwith Sone ki Chidiya) but they have not declared the result of the draw till now.

Regards
Rahul...

Have purchased a NeelKamal Cabinet (CupBoard) from furniture dept -Big Bazaar-orchid city-Mumbai Central East
and was assure delivery within 7 days but still not yet received.Full payment has been done through Debit Card on 3rd Oct 2010.
No one response on the Helpline number given by them - [protected]....

I had tried online purchase through www.futurebazaar.com on 23/07/10 , amount deducted from my bank accounts(netbanking) but order not captured.

My Bank transaction id[protected] date 23/07/10 amount Rs.1,851

Still not yet refund to my account.

I regularly putting mail to [protected]@futurebazaar.com,
giving reply as your amount was refund on 15.07.2010 reference id for which is [protected]....

Khargar Furniture Bazar/Big Bazar has supplied me faulti part of sofa cum bed 6 months before, I've requested almost 100 times but no action from their side....

Today consumer is the victim of big time retail chains & their response mechanism thru call centers.

My case description is simple Home Town promised the delivery on certain date & delayed it and when the material landed at my place it was damaged. There starts the spin of calls to call centers, talking to face lace ever changing names, keeping record of complaint nos. In case my grievance with Home Town the complaint...

I bought a SACH toothbrush from PB Fair Price shop in Tippasandra in Bangalore last month. I started using the next day and to my shock! The bristles started coming loose in my mouth while brushing. Very bad quality control/lack of it. It is surprising the Future Group is using Sachin's name for this product. AN abuse for such a Quality conscious person....

Dear Sir,
I earned Bigbazar gift voucher from my company for 1000/-, which my wife carried to bigbazar (ramdas Peth) on 29th sept , after shopping for more than thousand rupees the casshier rejected the vouher shamelessly saying that it is invalid , when approched to so called custmer care the lady over there agian replied that the voucher will be activated after 15 days.This caused tremendous embaresment to my wife.
I...

The store person were so good till i paid the money (80k) and the delivery of the products was late as promised and they had said that the fitter will come home and do the fitting work after 48 hrs of delivery but they never tried to reach me after that its been 4 days now, no one have come when i call up every time the concern person will not be there....

I bought bed set and sofa set from Central Mall,vashi on 21st of august. They delived me sofa within 15 days but when they opened packing sofa was damaged. Leather of sofa was torn on side. I gave complain in written to fitter of sofa but no action has taken yet. They promised me they will replace the sofa but still no action is taken. The most harrasing thing is they did not delivered bed set even after a month of order placement. Manager...

Home Town has a got a very bad Product Delivery system.
We ordered 3 items - Dining Table, Cot and a Ward Robe.
At the time of purchase, they guaranteed that teh goods will be delivered home in maximum 2 weeks from the day of purchase. They mentioned the date also onthe bill.
As we didn't receive any communication from them on the scheduled date, we telephoned them inquiring about the delivery. They said they would...

I purchased a new Samsung refrigerator from HomeTown (Ishanya mall) Pune. The dealer (HomeTown) sent me a display piece (instead of a packed one). Even after repeated follow ups, the dealer is not paying heed to the complaint and giving unacceptable reasons for not delivering the packed piece. When asked for the packed piece, they replied that it will take them another week to give me the replacement.

I have made the purchase...

I booked a wardrobe at Big Bazaar in Bangalore at their Koramangala outlet on 15th August 2010 during their freedom sale. I had paid the full amount as advance during booking. I was given a receipt which promised that I will get the wardrobe on 30th of August 2010, which did not happen. The reason given was that their SAP systems were down and because of that they can not dispatch the goods out of their go down. They said the delivery will...

I purchased , IMPIANA Bed on 15/08/2010,till today 18/9/.2010, Big Baazar Furniture section dealer Mr Loknath ,is not delivering the product,just lingering the product delivery day by day....

The MRP on the Packet was writtin as 345 and on that the 20.33% discount was applicable but the discount was given on the rate 370.26 which was a bar code printed and sticked on the Packet. How can we put the rate on the invoice more than the Printed Rate on the Packet.
If the Discount would have been given @ 20.33% on the MRP than it would have been the price as written by the Marker on the Packet but they charged @ 370.26 and gave...

I purchased a bathroom fitting on 28th Aug 2010, due for delivery before 13 September. Till 16th Sep 2010, there is no update. Also, the number[protected]Hometown) I am trying to reach from last 3 days, but nobody picks. Luckily on 14th once it got connected, and upon asking the status by providing my Advance receipt number ([protected]), they are not able to trace my order itself ! And they took my mobile number and told they will get...

It is shameful that in a huge store like Big Bazaar- Food Bazaar unit, we found a maggi Coconut milk powder packet filled with big cockroaches and their eggs infested in the packet and the entire stock was filled with it. Also the Atta packet was bitten by rats and I saw three rats just running around near the ATTA and rice section. When we spoke to the Manager he said ok and kept the packet at the counter itself. I wish I had taken photos...