Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

I have ordered grocery on 5 th from vasai Big bazar and you guys canceled my 2 items and never refund me yet.. and no answer on mail yet my order Nos
[protected]. Kindly give my refund ..

Invoice no’s-[protected].
Order no[protected]...

I had ordered for groceries online on May 4th and selected Big Bazaar Rajajinagar for getting the supply. The payment was made using credit card and the order was confirmed for delivery on the same day between 6 and 8 PM. I got an SMS that said my pre-paid order has been dispatched and will be delivered by Delivery Associate Maruthi ([protected]). I called the delivery boy to give direction and he said someone else will be making the delivery....

This is to inform you that I have placed order for online delivery on 05.05.2021 with delivery slot of afternoon but as I am tracking the order the same is not yet ready for delivery. I am continuously trying to reach to team but not able to connect. I know the situation is not favorable for all o[censored]s but then why you people make false promises for delivery o[censored] cannot fulfill the requirements.

Therefore, if you get some time...

Hi,

I had order some grocery item for home delivery .
2 product ie. 6 items were cancelled.
I want to know when the refund of cancelled item will be done...

On the 2nd of May, 2021, I had ordered items worth 1481 INR. The order was received on the 3rd of May, 2021, without the addition of 4 items. My order number is #[protected]. The total amount that is meant to be refunded is 506.50 INR.

However, it has been 3 days since the order. I have not received my refund. Nor had it been initiated by the fraud company. I have emailed them, twice. I have to call the provided number [protected]...

Ordered online groceries via big bazaar application. Expected date was 1st May 2021. Have not received the order still. This is frustating. Attached bill....

Yesterday, i have placed an online order, the amount got debited from future pay but later the order got cancelled and i have not received any information also not received any refund.

Customer care no is also not reachable.

My order ID - #[protected]

Regards,

Preeti rauthan
[protected]...

I have place online order from the bigbazaar app with ORDER ID[protected] on 04.05.2021.

The delivery slot was provided between 6:00 PM-8:00 PM on 05.05.2021. The items have not been delivered and I want a refund immediately.

I have already paid for it and still did not get my order items

Registered phone number : [protected]
Registered Email ID : [protected]@gmail.com...

I cancelled 1 product from order . I pay with g pay. 1 product was cancelled it's refund isn't given by big bazaar....

Sir/Madam,

I am taking my grocery every month from big bazar from last 3-4 years regularly.

the phone no from which it is being booked it is [protected]

Now when I am trying to book i am not being able to do so because slots are not available. Is this correct. At times of crisis if I have to slog it out then what is the use of being a faithful customer.

Henceforth i would not be...

I ordered from Big Bazaar-Shipra Mall indirapuram Ghaziabad 2 May 2021 and i got a slot of delivery very next day morning between 7-9am and when i woke up to check the status it showed refunded complete order and i waited for a day but refund wasn't credit then i tried calling customer care and emails but im standing on 5th May'2021 i havent being credited my refund back. One its lockdown covid town we are also in fear of ordering then you...

How can i cancelled my order....

I have ordered some products from big bazar buut they after tsking money online cancelled the order and now it has been 3 days I haven't got my money back.
please help.
email - id = [protected]@gmail.com...

I had purchased clothes worth 1746 rupees for the first time from big bazaar app and the order got cancelled next day but i didnot get any refund till date..i got cheated.I am attaching screenshot for reference.they dont allow cod cash on delivery i had paid through upi....

I have ordered some essential items today through BIG BAZAAR APP. As there was NO CASH ON DELIVERY OPTION so I had to choose ONLINE PAYMENT METHOD (UPI). The payment got deducted from my account but on Big Bazaar App they showed "Payment Awaiting", later on ORDER GOT CANCELLED.
~They DO NOT have a valid Customer Care Number in operation.
~They DO NOT have appropriate problem resolution system.
~Their app DOES NOT work...

Sir
My T24 sim is deactivated. I'm trying to call Airtel. Noone is responding
Kindly help...

Sir, my T24 number is deactivated. Trying to call airtel. They are not helping
Kindly help...

1. i have placed an order:[protected], Rs.1156 which is cancelled by your team, still i didnt get any refund

2. i have placed another order:[protected] with 9 items of Rs:1156 its confirmed.
but after dat 3 items cancelled and 6 items of Rs 943 confirmed by your team.
my order delivery date is 3rd may 2021, still i didnt get order or i didnt get any response from your team and also what about the Rs.213 money if...

Hi,
I placed an order of Rs. 974 yesterday through
https://shop.bigbazaar.com. Money got deducted from my account but haven't received confirmation of order.
I haven't received my order yet. I tried to connect with your customer care departmemt but could not.

Kindly resolve the issue at the earliest.
My contact no. is [protected]

Thanks,
Meghna Pant...

Hi,
Hope all is well.

Getting no reply from the customer support, I am writing this to you for an early assistant on the payment issue.

Referring to the e-mail below, I have tried to add Rs. 2000/- to my Bigbazaar Future pay wallet however, the amount has been deducted and it is not reflecting in the Bigbazaar future pay wallet.

Even since, I am trying to contact the customer care representative...