Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

I am ishuita from lucknow this is to inform u that i have been a regular customer of big bazar and such kind of pathetic and helpless attitude of your staff in customer service desk named Mr. pankaj at big bazar bhootnath centre he just continued to shout at me for again going down from the 3rd floor to ground floor inspite i was having a problem in my legs and was arguing like an ### if my issue is not resolved i will surely go to higher...

It is really appreciable, the quality that you guys at big bazaar maintain. Yet at the same time i find it really unsettling and upsetting that you guys cost 20 bucks for the cloth carry bags.

Just like in other countries i think you should also give the carry bags for free. The reason being by doing so a large number of people who visit your stores across the country, daily, would take those home and would in turn contribute...

15/11/2019
Big bazaar,
Udupi,
Karnataka.

I bought 1.75kg of 'rice idli loose', the printed price on the product is rs.63, but in bill they printed rs.171. Such a huge difference cannot be a mistake... This happened to me 2nd time... Once there was difference of rs 12, and now the difference is rs.108. This is a huge difference. When i inquired about this with my friends, even they have faced the same...

4th time unlucky
1st visit to pondy bazar chennai outlet less billing counters so had to make noise and get a counter opened and then fight for change
2nd 3 rd visits less billing counters so had to leave the trolley and buy else where
Today same story
Between 4.30 pm and 5pm visited pondy bazar outlet bought 2 soaps beetroot sugar and waited endlessly at cash counter as only 2 billing counters were open
All...

Your staff did not not removed.. Security tags on my kids r shirts..2 pieces.. I am not able to came to your store again. So arrange. Your store managers and staffs behaviour is very bad. Poor services. Requested many times to sort my issue of removing tags from clothes lying at my home. No response. A bad experience. I missed attendind a function because of it and had a great harrasement....

Hi,
I ordered shirt from brandfactory in the month of august 2019 and the item is not delivered until now. I called more than 15 times to customer care and 15+ times contacted though email. Every time in phone they promise to solve the issue by friday and it is not. There is no reply to most of emails sent and for few emails the response is templated saying "we forwarded request to concerned depart, it will be resolved soon".
On...

Bigg bazar people on many products tell futurepay cashback but in actualy most of them wont be eligible for any offer..
Sales Manager named Prakash ([protected]) in bigg bazar mandya branch had put dipavali cashback offer.
While purchasing they showed many offers
After purchasing when we went to ask about cashback he says offer wasn't when we purchased.. this has happened with couple of people purchased on 16/10/2019...

I entered the store and the metal detector s was silent. Then me and my friend bought few items and billing was done.
But while leaving the outlet the detector started making sounds. The gaurd stopped me and started searching. I was taken to a room.

I realised that the tshirt i was wearing which i bought from brandfactory contained a tag "cut here" which i never paid attention to.

They said that the tshirt...

Yesterday i bought two verka green packets milk from big bazaar amritsar trillium and when i come i found verka milk is like curd on opening the packet.

This is quality of products i am expecting from big bazaar.

I am regular customer of big bazaar since 2016.

Mobile no. Linked transaction done yesterday [protected] and in future pay app.

Shammi kapoor
[protected]
[protected]...

I had shopped in bigbazaar on 2nd october 2019 for ₹823/-. While making payment error occured in the billing tab but my account got debited and bill was not generated so they said that to make payment again and the payment which was debited will be reversed with in 7 days.
Its almost 40 days and no refund.
Please take action as soon as possible to return my money back....

Dear sir, i had purchased future group membership ie fbb card number is [protected], when i was residing in faridabad, and was using it regularly. During the tenure i got my card topped up with inr 10000, on which i was told that i will get 12000 in return whenever i do purchase in future group outlets. I got transfered to ambala, since there was no close bigbazar near my residence i started using easy day club services, and fbb card not...

This is to bring to your notice misbehaviour by agents at exit counter who were collecting cash for parking. As we all know, there can be cases when someone might not be carrying cash, the entire country is going cashless and digital india is trying to pick up, here at central mall bellandur, we are following age old tradition of collecting cash at counter. And if in case, one forgets the same, they are ill treated by your staff and then...

Called [protected] and made a Complaint to Mr.Lucky from Ahmedabad...asked for complaint number... not given... Was informed that complaint number would be sent by sms on my number... not received.staff lies.
The customer returned a product on 10/05/19 at home town Vadodara central, validity of credit note was mentioned for 180 days...which is counted upto 10/11/19.
When customer went to use the credit note...the staff immediately...

I had made profit club card of big bajar 2 months back in muzaffarpur bihar. While making card i was assured that no parking charge would be levied as being profit club card member. Today when i visited and purchased grocessary of 1209 i was not given waiver of parking charge stating that limit has increased to 2500 rs purchase which is complete fraud by big bajar promise which they made during making profit club card...

Dear sir

I want to lodge a complaint against big bazar (Galaxy mall asansol) carry bag charges taken by them rs. 9/- i came to know that recently govt had banned to all retail showroom that they cannot charged for carry bag where their advertisement is published.
If i am wrong then kindly share your thoughts if right then kindly lodge a complaint against it.

Regards
Omair ahmad khan
Asansol.br...

I bought a safari bag at bigbazzar saligramam chennai shop which got defected within 3 months then i complaint the same to the safari customer care. They responded with mail saying me to take the defected bag to the venue of purchase and replacement will be done there. Today i went to bb, there they called the safari sales person, he came and he didn't even see the mail properly, asking us to go to service center which is far from my place...

In recent week i gifted my friend a gift voucher of fbb and he went to fbb nucleus mall. After purchase he handed them the voucher and they checked it and said that it is invalid and they insulted him and family infront of other customers. They treated them like fraud. The next day he handed me the voucher and i went to the place where the voucher is bought at palarivattom after talking with the sm he interacted with customer care and told...

I ordered 'sony wireless behind-neck in ear headphone with bose wireless earbuds' on 27rd october, 2019;4:31pm.
I received a damaged jbl tempo on-ear headphone on 1st november, 2019.
I was going through social media sites and i discovered an advertisement of the product on facebook. I thought of buying it and then ordered it. It is a very serious matter that the consumers are cheated like this. Consumer order anything and receive...

Hello team,
I am one of the regular customer of big bazaar. Today my mother visited big bazaar for buying things. But at the customer billing center the cashier wouldn't accepted my future pay number for billing and rejected for bill payment. Though i tried to convince him that i will provide otp and my mother will pay the remaining cash, he didn't listen to us.

His name is : dinesh, cashier, tirupati.
br...

My name is akansha parekh i visited your vasai west outlet of big bazaar on 9 sep 2019, there was a offer that if you do shopping of 3000 u will get 100 percent cash back which will be credited on 1 st of every month in your future pay wallet till the next 10 months but the cash back has not been credited in my future pay wallet, so i called the customer service team and spoke with an arrogant guy named deepen sharma i told him about the...