Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

I have purchased some items costs around 2.3k and given for the home delivery. They told that it will be delivered within 9.30 pm. Now it's been 10.30. I have not received any call or sms. How long i should wait for the delivery. And also i got a 24/7 support number from google [protected]. When calls it says that the support will be from 9 am to 10pm. Then y it is given as 24/7. And also i called on [protected] and somebody has picked...

Please send me a duplicate bill of the above product purchased from mumbai big bazaar, goregaon (East), hub mall.

Generic name : luggage

Product name : dream duffle trolley (H) 55

Product code : dftdrh55blu

I have purchased in the year 2018, could not remember the exact date.

My luggage side handle which is stitched tore apart which require attention or replacement.br...

I went to return a top and buy few more clothes from FBB, Eternity Mall, Nagpur.
They said they have done piece to piece replacement for the top to be returned.
Then I went to pay for the new clothes that I was buying, by mistake I handed the cashier the top that was piece to piece returned by the other cashier (cost of top 699/-)

So in this way this top which I had already paid for, was again added to the new...

Dear sir / mam,

On 24 oct-19 i gone to big bazaar, chinchwad for shopping. After shopping my total bill am. 6907.65 rs. Paid and will actual payable amount - 6108.65
When i checked found 799 rs extra bill.
But in bill same product amount scan in system 2 times and 799 rs. Extra add in my total amount.

Bill no. - 24117
Inv. No. - 001277
Batch no. - 000092
(Bill & product tag...

Dear sir / mam,

On 24 oct-19 i gone to big bazaar, chinchwad for shopping. After shopping my total bill am. 6907.65 rs.
When i checked found 799 rs extra bill.
But in bill same product amount scan in system 2 times and 799 rs. Extra add in my total amount.

Bill no. - 24117
Inv. No. - 001277
Batch no. - 000092
(Bill & product tag attached).
So i'm requested to you...

Please see my complaint posted on 19/10/19. I got an acknowledgement from big bazaar that i would be contacted within several days! After that, nothing... Waiting to see how long this "several days" lasts!!! My service ticket no.[protected] registered afresh on 23/10/19 said that matter will be attended within 48 hours... When i phone be up big bazaar they say koryo will attend when i contact koryo they day big bazaar will attend.,......

After purchasing had to wait in que for 35 min. The customer next to was was waiting after his payment process was finish. He was engaged by counter executive for explaining the benefits of bigbaazar card. After his agreement counter executive started the procedure of issuing the card.

This took 35 min.. Just west of time for and people behind me.

Hope someone takes cognisence of this and acknowledgement to...

Purchased a hawkins cooker from janakpuri unity one mall branch on 02/10/2018 and its not working from day one, now the hwkins service center is not satisfied with guarantee card and asking for bill (Which is lost somewhere during shifting) my registered number is [protected] assist me asap, the cell number of bb unity one mall[protected] is not valid...

I have purchased my monthly household items from big bazaar, bhayander west on 23/10/19 but till today i didn't receive the items.
When i called mr. Amit who was previously in bhayander branch he assured me that by sunday morning i will receive the same. When on sunday i called him back he told he is being transferred and other guy is looking after it. And that fellow is also saying it can't happen today. Tomorrow we will see once...

Ch 385509 till no 20 memo no 0084890
Tr 85138 st 2908 26/10/19 16.34
Wrt above purchased 2 shirts, billed & returned home where found safety tag unremoved. It made me to revisit bigbazzar seawoods to resolve issue.
# safety alarm didn't not rang at door yesterday.
# revisit costed me time labour incinvinience & transport 200 inr. Today.
Hope apology n reimbusement followed to keep faith in your system....

Sir/madam,

Yesterday 26/10/2019 my wife purchased a designed white shirt from big bazar pondicherry inside providence mall. The shirt size is 39 so it didn't fit well for me so went today 27/10/2019 for exchange with size 40 but the customer service desk rejected us by saying white shirt will not be exchanged but no where in the exchange policy it was mentioned. After talking with customer service desk lady she called the...

On 24/10/2019 i made few purchases from big bazaar and when i asked for a bag they charged me 19 rupees for that which is too much. When i asked them for a free bag which i have been provided earlier the representative said sorry mam this is what the company is providing now a days. Since it is festival time the company is looting people very bad. Please take this issue into consideration and refund me my money....

Dear divya mam,
I am entitled to get rs100 cash back in both my numbers based on your 21st 22nd september 2019 midnight sale offer for new future pay customer on rs1000 or more of food and groceries shopping.
I was supposed to get it by 15th october 2019 but i have still not got any cash back nor any reply from your team.

This is extremely annoying and frustrating. Please check the below 2 complains and release...

Dear all.

We purchased items as pr employee guide me sir you purchase above 20000 after we provide 3 silver coins but when we finished my shopping
My bill amount is 29000 something.

Cashier bymistek not include silver coin
His contact senior manager but not any help.
45 minutes i waiting but no any help from senior tem mangment..

We come my home...

Really it's...

Dear sir,

This is to bring to your notice that i "kumar gunjan anand" own two profit club card, and usually do shopping using the same. I have been a customer of big bazaar since at least ten years and had never any complains regarding services and any products ever. But this time i have to write as i found myself cheated by one of the policy of yours.

I did shopping while some cash-back scheme as going in the...

Hi Hometown team,

Yesterday I ordered a 3 seater sofa from Hometown shop in the Big bazaar. I need to cancel the order before it is too late. Because got a transfer order to US where I need to report next week.

Anyway I am selling all the furniture so this sofa would be useless for me.

Somebody from hometown please call me. Please share the process of cancelling the order.

Thanks...

My order id-[protected], i had done the shopping of rs-5095 on 21/10/2019 from bib bazaar shopprix mall meerut.
During billing i had asked the billing boy to give cloth bag with my items so that i can carry easily but he asked the charge of rs-18, but last time no charges had been included of cloth, i told him its a free then he asked me had u ever purchased big bazzar item from any where else then i answered him why u asking this to...

Bought a sweet pack, which was of buy one get one, but charged for both. We asked about the offer to the staff before billing in counter itself. The offer was for lal sweets, and they they will charge for the high priced sweet pack. On asking about this to customer care not responded properly. Instead he was blaming us. That was not on our side. It was the responsibility of the staff who was working there. If they don't know regarding the...

If you receive this complain then let me know i will explain issue with bill proof. How manager at hinjwadi store is cheating and about his behavior. Even he doesn't know about process of big bazaar seems he is illiterate because he doesn't know maths calculation even after explanation.
And he is not even ready to exchange gehu flour. I can show the proof if i get response from this complain....

Today, when i purchased stuff from big bazaar, the sales guy charged inr 10 for the carry which has the branding of big bazaar and fbb. I asked their sales executive akshay kumar that as per the government norms, you cannot charge for the carry bags which has brand promotion. He said you can speak to my boss kishore biyani and even you can file complain but government will not interfere in this matter.
Does government is really helpless...