Big2sale.com — Product booked, money paid online but not received anything

Address:Bangalore, Karnataka, 560034
Website:big2sale.com

I had booked and paid through credit card for 2 nos. of new Samsung Galaxy J7 mobile phones online in big2sale.com on 14.02.2014. A confirmation mail has come saying transaction is failed. But my credit card was charged for the whole amount of 2 mobile phones. Till date neither I have received mobile phones nor got back my money. The mobile phone number +91-[protected] given as customer care number never works. Address is given as below:

Big2Sale.com
Vashu Sandhya, 3rd Floor, 11th Main, 40 Feet Road, 5th Road,
Vasnundhra Industrial Layout
Bangalore
Bangalore District
Karnataka
India - 560034
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Big2Sale customer support has been notified about the posted complaint.
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Further I am providing the transaction details as below.

Date of Transaction : 14.02.2016

Reference No.: 75134836046616000665734

Transaction Details: MOTO_TPSL MUMBA IN

Amount Charged to Credit Card : Rs.14, 197.00
Dear Friends,
1.Get the Transaction Details (Bank Statement) from the Bank.Request your bank to provide the DISPUTE FORM.
2.Please lodge a police complaint (FIR) at your nearest police station and Submit the FIR Copy along with the BANK DISPUTE FORM to your Bank Branch.
3.Explain this details to the Police team that the www.big2sale.com is a Merchant of PAYNIMO. In detail PAYNIMO
is an Online payment gateway to the www.big2sale.com
4.www.big2sale.com is registered under the name of QUICK SHOPPEE with PAYNIMO -TPSL-TECH PROCESS SOLUTIONS LTD.
5.www.big2sale.com (QUICK SHOPPEE) Merchant ID - 321934.
6.Paynimo TECH PROCESS SOLUTIONS LTD Located at
TechProcess Payment Services Limited
Building No. 1, 2nd Floor,
Mehra Estate, LBS Marg,
Vikhroli (West), Mumbai 400 079
Tel: +[protected]
www.paynimo.com
www.techprocess.co.in
Email ID: [protected]@techprocess.co.in
Paynimo[protected]
[protected]/ 67247353.
Please Note :- If the Police team request the Paynimo to provide the Merchant i.e. www.big2sale.com Bank Account
Details .. Then the Culprit get Caught easily. And all of your Money will be SAVED.
THE TOTAL SALE OF SAMSUNG J7 WAS APPROXIMATELY AROUND 1 TO 2 CRORE RUPEES, BIGGEST ONLINE FRAUD.
Regards,
Karan from Mumbai - [protected] / [protected].

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    Big2Sale Phone
    +91 84 4724 1441
    Big2Sale Address
    Vashu Sandhya, 3rd Floor, 11th Main, 40 Feet Road, 5th Road, Vasnundhra Industrial Layout, Bangalore, Karnataka, India - 560034
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