| Address: | Bangalore, Karnataka, 560034 | | Website: | Bootees.in |
I ordered a black leggings from bootess.in on 30 october 2018. It was a online paid order. The normal shipping time is 20-30 days. I didn't received any sort of shipping information in 30 days. I called at their customer care but 'nobody picked'. I mailed them for my order cancellation but they said it can't be cancelled. On 1st week of december i received a mail saying your order will be dispatched in next week. Then the month got over & their was no information. I registered complaint in consumerhelpline.gov.in. Due to the complaint they mailed me that their stock is over & can only ship in mid of january. I asked for cancellation. They agreed at once. I waited for refund since then. Its been 2 months i have not received any refund. I am mailing them from 2 weeks, yet there is no reply from other end.
Today i recieved a reply back mail asking for paytm no or google pay no.
I feel cheated & helpless.
The complaint i filed at consumerhelpline.gov.in is not showing now. I tried contacting its no. But it said this service is not available in your phone.
Kindly help me.
My order id - order: r[protected]
Date:[protected]
Complaint docket no: 1065293 Was this information helpful? | 
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