Hi,
I have ordered a pack of t-shirts from bootees.in (Panda couple t-shirt black half sleeves) and have paid through my debit card.
Firstly, i haven't received any confirmation on purchasing the product.
The contact number they have provided is not working most of the time[protected] and they never answer correctly to the email.
I have ordered it on 27th december. Order id-order: r[protected] | date:[protected].
Email conversation-
Cancel my order
17 messages
Shubam kalra fri, dec 21, 2018 at 12:26 pm
To: [protected]@bootees.in
Hi,
I had placed an order for bootees panda couple tees and hadn't recieved any confirmation on the same. Please cancel my order and process the refund asap.
Order placed by number - [protected].
There is no order number i have received.
Customer care fri, dec 21, 2018 at 12:55 pm
To: shubam kalra
Dear customer,
Provide us your order id.
Thank you
Bootees.in
From: shubam kalra
Sent: friday, december 21, 2018 12:26:16 pm
To: customer care
Subject: cancel my order
[quoted text hidden]
Shubam kalra fri, dec 21, 2018 at 12:58 pm
To: customer care
Hi,
Please find the details below:
Order: r[protected] | date:[protected]
Please process my full refund asap.
Thank you
[quoted text hidden]
Customer care fri, dec 21, 2018 at 1:12 pm
To: shubam kalra
Dear customer,
You have ordered pre - book dab panda couple t-shirt black half sleeves. We generally dispatch all orders within 20-30 days. Though it can take more time due to stock issues. Please bear with us. Thanks for your co-operation. You shall be notified with tracking url once it's shipped from our warehouse.
Thank you
Bootees.in
From: shubam kalra
Sent: friday, december 21, 2018 12:58:06 pm
To: customer care
Subject: re: cancel my order
[quoted text hidden]
Shubam kalra fri, dec 21, 2018 at 1:14 pm
To: customer care
Hi,
As i mentioned earlier, please cancel my order and process my refund as i have not been informed that it will take this much time to deliver.
[quoted text hidden]
Customer care fri, dec 21, 2018 at 1:25 pm
To: shubam kalra
Dear customer,
We generally dispatch all orders within 20-30 days. If you want to cancel your order before 20-30 days then you will get your amount after 7-10 working days with the deduction of 25%. But our products quality is too good and low price also. If you want your product we will surely sent your product within 20-30 days.
Thank you
Bootees.in
From: shubam kalra
Sent: friday, december 21, 2018 1:14:08 pm
[quoted text hidden]
[quoted text hidden]
Shubam kalra fri, dec 21, 2018 at 1:29 pm
To: customer care
Can i know why do i will get only 75% of the amount that i have paid?
First of all, you guys have not intimated me that the order will take this much time to dispatch.
I have talked to customer care number before and been argued on the same. Your intern has agreed to give a full refund.
Can i know why is there so much inclarity on the orders?
[quoted text hidden]
Customer care fri, dec 21, 2018 at 1:40 pm
To: shubam kalra
Dear customer,
In case you need more information on this or you need the order in priority basis, you may call us on [protected]. Calling time: mon to saturday 10am to 5pm.
Thank you
Bootees.in
From: shubam kalra
Sent: friday, december 21, 2018 1:29:26 pm
[quoted text hidden]
[quoted text hidden]
Shubam kalra fri, dec 21, 2018 at 1:42 pm
To: customer care
Hi,
This number is not working. I have been trying since morning. The call gets transfer to another and then gets disconnected.
[quoted text hidden]
Shubam kalra fri, dec 21, 2018 at 1:44 pm
To: customer care
Please call me on my cell - [protected], as your given contact is not working.
[quoted text hidden]
Customer care fri, dec 21, 2018 at 1:48 pm
To: shubam kalra
Dear customer,
This number is correct. Incoming calls are available in this number. When it's busy then it will forward. Please try again farther.
Thank you
Bootees.in
From: shubam kalra
Sent: friday, december 21, 2018 1:44:32 pm
[quoted text hidden]
[quoted text hidden]
Shubam kalra fri, dec 21, 2018 at 2:12 pm
To: customer care
Hi can you tell me when can the order can be delivered to me?
[quoted text hidden]
Customer care fri, dec 21, 2018 at 3:26 pm
To: shubam kalra
Dear customer,
You have ordered pre - book dab panda couple t-shirt black half sleeves. We generally dispatch all orders within 20-30 days. Though it can take more time due to stock issues. Please bear with us. Thanks for your co-operation. You shall be notified with tracking url once it's shipped from our warehouse.
Thank you
Bootees.in
From: shubam kalra
Sent: friday, december 21, 2018 2:12:17 pm
[quoted text hidden]
[quoted text hidden]
Shubam kalra wed, jan 16, 2019 at 12:37 pm
To: customer care
Hi,
Is there any update on my order?
[quoted text hidden]
Customer care wed, jan 16, 2019 at 4:23 pm
To: shubam kalra
Dear customer,
You have ordered your order will be dispatch on last week of january or fast week of february, please bear with us. Thanks for your co-operation. You shall be notified with tracking url once it's shipped from our warehouse. After dispatch you will get your order within 3-5 days.
Thank you
Bootees.in
From: shubam kalra
Sent: wednesday, january 16, 2019 12:37:45 pm
[quoted text hidden]
[quoted text hidden]
Shubam kalra fri, jan 25, 2019 at 4:48 pm
To: customer care
Is this some kind of fraud or what? Why your only contact number is never working (Disconnected automatically). Its already been 35 days since i placed this order. How much more you guys want for two tees to get delivered?.
[quoted text hidden]
Customer care mon, feb 18, 2019 at 1:31 pm
To: shubam kalra
Dear customer,
As per your request we have successfully cancelled your order on today. You will get your refund within 7-10 working days.
Thank you
Bootees.in
—
I havent received any refund till now
Was this information helpful?
Post your Comment