Claimed

Club Mahindra Holidays Complaints & Reviews

www.clubmahindra.com

3.8

Updated: Feb 5, 2025

Complaints 2645

Resolved

1950

Unresolved

695

Amazing! 🤩 It’s great to see how Club Mahindra Holidays is committed to providing outstanding customer support! They sincerely care about addressing and resolving issues quickly and effectively. Club Mahindra Holidays’s friendly, solution-focused approach to managing feedback builds trust and ensures a wonderful customer experience.

Complaints

Contacts

File a complaint to Club Mahindra Holidays

Having problems with Club Mahindra Holidays?

File a complaint and get it resolved by Club Mahindra Holidays customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Travel & Vacations

Club Mahindra Holidays

Recently resolved complaints

View all complaints

Misguided product information and upgrade

request for full refund for go zest classic membership member id: 2987753

Most useful reviews

Cancellation and thus refund of Club Mahindra Membership

withdrawal of gozest club mahindra membership and refund

Club Mahindra Gift Voucher

Featured stories

Gozest Membership cancellation and refund (ID: 3010320)

Harassments By Club Mahindra to pay Retro Tax on EMI's Due from 2015-2020. Why Now?

Misuse of public money & trust

Club Mahindra Holidays reviews & complaints(2645)

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Mahindra Towers, 1st Floor, "A" Wing, Dr. G M Bhosle Marg, P.K. Kurne Chowk, Worli, Mumbai - 400 018.

Hi,

I have purchased the club Mahindra Holidays & Resorts Ltd.
told me the Holidays will be available throw-out the year for 25 years.
but tried to book always shows Fully Booked, Waiting List and Fully Booked.
having big brand though Club Mahindra cheating and making fraud commitment and looting common people like me.

highly unacceptable...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Ludhiana

I am writing to formally lodge a complaint against Club Mahindra Holiday regarding my refund request, which remains unresolved despite repeated follow-ups and escalations. Below are the key details of my grievance:

Misleading Sales Commitments:

I was promised a 7-night annual stay during the sales process, but the points system only allows for a maximum of 4 nights. This significant discrepancy amounts to a breach...

Helpful

Found this helpful?

Write a comment

I acquired the Club Mahindra membership last September during an anniversary event held at the Tata Motors showroom in Pallavaram, Chennai.
During this event, Mani and Rizwan from CM team provided a detailed briefing about the membership. We had several queries, particularly regarding the challenges of securing hotel accommodations during peak seasons, which we learned about from friends. Since we typically travel during these peak...

Helpful

Found this helpful?

Write a comment

Website: holidays.clubmahindra.com

I have joined with club mahindra as they have agreed the term they will give me 2000 joining bonus and 950 as regular points, until now i havent received the joining bonus,
i book the club mahindra resort in munnar and they denied the room for me and my family by conveying thie rools and regulations and they havent refund the points, the resort they have shown as i took the room and there is no refund

i have sent several...

Helpful

Found this helpful?

Write a comment

Address: No.2, First Cross, Thiruvikanagar, Mudaliarpet, Pondicherry

I am club Mahindra member and the annual subscription fees demanded is very high. When requested to provide detail calculation as to how the Annual Subscription Fee was derived, the company club Mahindra replies a generic statement that a laymen will never understand. Then they refuse to give more information apart from some index and inflation and RBI references.

This is breach of Trust and contract. Club Mahindra demands...

Helpful

Found this helpful?

Write a comment

Address: Plot NO.315, 12th Street, Viduthalai Nagar, S. Kolathur, Chennai-600117

Club Mahindra membership No.2763104

Complaint case No.04556980/04624801.

Club Mahindra credited 7 holidays in my account in July and laspsed it on 31st July 2024 without sending alerts in email / Whatsapp whereas they are they sent request for payment of ASI and continuous alerts including phone calls for payment of ASI. Club Mahindra resorting to unfair practices by lapsing the holidays to gain Rs.100000 per...

Helpful

Found this helpful?

Write a comment

Address: Pondicherry

I have been asking Club Mahindra about a simple calculation as to how they have derived the ASF (Annual Subscription Fee) demand annually. The replies were made for us to sit and calculate ourselves.

See their reply:

Greetings from Club Mahindra!

This is about your email, please note that the Member Application Form with the contractual terms has been duly agreed to and signed by you after having...

Helpful

Found this helpful?

Write a comment

Address: GUJARAT

However, I must express my disappointment with the way my concerns have been handled. The blocking of bookings due to pending ASF payments, in my opinion, is neither genuine nor customer-centric. As a member who has consistently paid the ASF, I find it unreasonable that the company chooses to block bookings rather than simply withholding 7 days or not crediting those days to the account until the payment is made.

To elaborate,...

Helpful

Found this helpful?

Write a comment

Dear Sir/Madam,

I can't see any availability in any of the Club Mahindra resorts and after booking I can see there is waitlist, but no waitlist number provided by Club Mahindra so that I can do alternate bookings. Only the prediction low, medium I can see. when I checked with Customer care, they told they also can't help in this regard. I can see same resort of Club Mahindra available in other online travel partners for the...

Helpful

Found this helpful?

Write a comment

Dear sir i have been a member of club mahindra from year 2006. my membership number is 250712, my name is dr.t.v.ramakrishna murty. it is very good that club mahindra is expanding and adding many new customers but has the management ever thought that in the process it has become very very difficult for any of the members to get any reservations. you ask for a resort after 4 months and you end up getting waitlisted which continues till the...

Helpful

Found this helpful?

Write a comment

Please refund my Gozest membership
I have already submitted my cancelled letter...

Helpful

Found this helpful?

Write a comment

Address: Pune

Hi,
This is regarding a Club Mahindra gift voucher,
In month of Feb 2024 I have been called at Club Mahindra office, emerald palm resort Goa, saying I am a lucky person to receive a 3 days stay at any of Club Mahindra Resort. When I went there it was nothing but a marketing strategy to call people at office and convince them to be a Club Mahindra member. When I was not convinced by them they have given me a gift voucher valid...

Helpful

Found this helpful?

Write a comment

Address: 104, 54, 2nd Street, TV Puram, Chennai

I am a member for more than 8 years and not utilised the holiday after we became a member, as we understood that most of these properties are outside the city or location, where want to visit. Also, the executives are not not curtious. Further, it is very expensive of all the items including food, sports and any other items.

As we are senior citizens and children are abroad, we are mostly interested in spiritual and temple...

Helpful

Found this helpful?

Write a comment

Address: Thane

Club Mahindra has made excess holidays as lapsed holidays. These holidays are earned and not free.

It was promised that reduce my balance below 10 and then lapsed holidays will be re credited. But now they refused.

I would like to take this up on social platform like reels, Twitter, facebook etc and file a consumer and criminal case for fraud and cheating....

Helpful

Found this helpful?

Write a comment

Address: 2-3-147, Mano Krishna, Ashirwad Lane, Kotekani road, mangalore

This is shocking to understand that you have automatically suo moto cancelled my confirmed booking. Attaching my confirmed holiday voucher - 7976906. I had initially booked on 4th April 2024 itself and modified on 6th June 2024 for 2 nights. 5th checkin and 7th checkout. Days debited 2.5 days. Today i got a mail telling my confirmed booking is canceled with days credited as 3.8 days which itself proves that this is an app error.
br...

Helpful

Found this helpful?

Write a comment

Address: Mumbai

On 31 Oct 2023 I with membership no 1733001 with CM for 14 yrs and holding 1BR purple was misguided by CM employees at Tungi lonavala into an upgrade escalating my membership by Rs 1 lakh per year for remaining 11 yrs .
Within 6 hrs I wrote mails, called that this is not in my financial capacity but no heed paid .
Since then I have not availed any benefits, also my 12.4 days inventory is stuck and a down payment of Rs 87, 000...

Helpful

Found this helpful?

Write a comment

Address: Club Mahindra Holidays And Resorts India Limited Mahindra Towers, Dr. G. M. Bhosale Marg, Worli, Mumbai - 400018

To:
National Consumer Helpline
Department of Consumer Affairs
Government of India

Subject: Complaint Against Club Mahindra Holidays for Misleading Information and Request for Refund

Dear Sir/Madam,

I am writing to file a formal complaint against Club Mahindra Holidays And Resorts India Limited for providing false and misleading information that led me to purchase their Go...

Helpful

Found this helpful?

Write a comment

Address: BHAVANI

Website: club mahindra

While joining the club mahindra they gave a false commitment regarding the emi payment, after we find out it, they said we will take care of the problems after you 2 months emi in 1 month, in that period we will help out the interest free payment for 1 year as a complimentary for our staff false comittment.But now these 2 moths passed they again cheated us .We need a justice for that and we need to make sure that no one hereafter sufeer what we go through.

Club Mahindra Holidays customer support has been notified about the posted complaint.

View replies

Club Mahindra Holidays Customer Care

from Bengaluru, Karnataka

Jun 4, 2024

Verified Support

We regret your experience and certainly do not want you to feel this way, Naven. Please share your membership ID and registered contact number/email ID via Facebook inbox. This will help our team expedite the process and assist you soon.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I had cancelled my club mahindra membership within 10 days of enrollment due to multiple challenges. However I am not getting any response to refund of the paid by me.

Cases raised by me : Case Number : 04112170, 04167412...

Helpful

Found this helpful?

Write a comment

Dear Club Mahindra Customer Service,

I hope this message finds you well. I am writing to request the cancellation of my Club Mahindra membership, which was initiated on[protected], and to kindly request a 100% refund of the membership fee.

After careful consideration and reviewing my finances, I have decided that it would be best for me to cancel my membership at this time. As I am within the cancellation period,...

Helpful

Found this helpful?

Write a comment

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

Real Name
Country
City
Phone Number

Complete registration Skip this step and finish later

New Member Registration

Already a Consumer Complaints member? Log in now

Connect with

or
Username
E-mail
Password

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.

Loading, please wait...

Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR