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Gadgets 360 Complaints & Reviews

S
smdksh
from Hyderabad, Telangana
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selling defective mobiles by gadget360

Address:DNo 42/849-39-4, mruthyunjaya kunta,kadapa-516002, YSR, Andhra Pradesh, 516001
Website:Gadget360

My name is shaik md karimulla
I bought a nokia 2610 mobile at 13/05/2019 from gadgets 360, order i. D. Is o0fab1bed28c57e17c. It's display is blank under warrenty when send to warranty bazar, they said they have water traces in mobile so, they return back mobile with out repairing mobile, i have not used mobile at all, i inserted sim and found that display problem. Mobile gadgets360 cheating customer by selling such mobiles to customers,...
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S
SATYENDRASuman
from Bageshwar, Uttarakhand
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cheating by gadgets 360

Address:Baran, Rajasthan, 325205
Website:Gadgets360

My name is satyendra suman
I bought a lenovo z2plus mobile at 16/01/2018 from gadgets 360, order i. D. Is rob91a7f5ffbd432f2e and order date is 15 jan 2018, it's display is blank in under warrenty when i go to lenovo service center he couldn't received mobile, he said that its mobile all ready sell 17/10/2017 on amazon, its warrenty is finished, gadgets360 cheating with you and resell its mobile, so plz change my mobile or repair it,...
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I
Ishwarji P.
from Mumbai, Maharashtra
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I kall tab with keyboard

Address:Mumbai City, Maharashtra, Nil
Website:Gadgets360 custumer [email protected]

I have received i kall n4 tab without keyboard. Product is with keyboard 4699 rs. When i opened there was only tab no keyboard. Urgently i call delivery boy then he asked me to call gadgets 360. Then i call gadgets 360. Then they suggest me to e-mail with photos of package packing. I do it but they replying same thing you have send more photos. I have complete photos given. But they don't replying....
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J
Jitendrasuthar19
from Dhamtari, Chhattisgarh
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product defective sent to me

Address:Thane, Maharashtra, 401208
Website:Gadget 360

I ordered a ikall slim mobile phone but I was a defective one not working too.. I Lodged a complain but they are not taking serious about this... They are now saying that I have to pay for the Damaged product... Why should I pay for this they are sending defective piece and that also not the product which I ordered ..what the fuk it is... Sabse ghatiya service he inka and service center was saying that they have disconnected with the company......
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N
Narayan1967
from Chandigarh, Chandigarh
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refund issue

Address:642126

I ordered a REFURBISHED LENOVO THINKPAD T430 14 INCH INCH LAPTOP on 27th August 2018.
ORDER ID O04A7605B9848F6944
I paid the amount Rs.16, 799 through credit card.
I cancelled the item on the same day. However, they have not initiated the refund even after 7 days from the date of cancellation.
I expressed unhappiness to the customer support via emain & phone for their deliberate delay in reversal of the payment....
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K
Kanika Dalmia
from Srinagar, Uttarakhand
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after cancellation they delivered product, and not return money

Address:110092
Website:Gadgets360.com

Myself mayank, mail id [protected]@gmail.com.

Some1 buy a phn and used our paytm, wen we got to knw after deducting paymnt, we lodge fir and send all docs to gadgets 360. And asked to cancel this order.

After cancellation they delivered the product to the thief and not update us.
Who will return our money

Ref # order no. #o9f413fd83c4040f63 on 10 aug 2018, complaint no. 595271.br...
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R
Ravishing Dipty
from Mumbai, Maharashtra
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mobile phone not delivered

I had placed the order for gionee a1 on 24th july and the delivery happened on 27th july, without prior information. I didn't have ready cash then. I told the person to come back the next day and he has disappeared since.

Yesterday, he was out for delivery and then the tracking says undelivered at 5:30 pm when i was at home to collect the phone.

Today it doesn't show anything and the tracking has stopped at "shipped".br...
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S
from Madhoganj, Uttar Pradesh
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theft phone in my consignment.

Address:New Delhi, Delhi, 600 043.
Website:Www.gadgets360.com

We have order in nokia 5800 phone at gadgets360.com, but phone is theft in my consignment with small white stone & charger was received my packing with xbees courier at chennai. So, no responsible with contact no.in gadgets co. What can i do? My payment loss and shocked with upset dissappointed with disagree. You consider my problem wherever its find out us immediate action with solve my problem kar ndly needful. Pls. Send to reply on [protected]@gmail.com,...
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M
Mayank_k
from Gurgaon, Haryana
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delivery of redmi note 5 pro- ob130aee13bee30f31

I ordered the product on 3rd July 2018, it took 3 days to these guys for packing this product and now again 5 days are wasted and they are not shipping it. I am calling their customer service for past 5 days, each day they says that it will be shipped today and still after 5 days it is not shipped. They neither allow me to cancel this product, they just kept on saying to wait and it will be shipped today. and in this cycle more than 7 days...
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S
Shivdesh yadav
from Noida, Uttar Pradesh
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mobile not working properly

Address:New Delhi, Delhi

Sir
My name is shivdesh yadav. I ordered voto v 4 mobile, it's order id 0502216cd9dc44609 and order date 9june 2018. This mobile revived me on 13june 2018. When open this switch after some time it's show battery power 60% but this mobile automatically show battery power 0% and it is dead. This mobile is very heating. It is not working properly so please take immediate action to that company and refund my amount of 6099rs, or change...
+1 photos
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D
devendra nath dubey
from Delhi, Delhi
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lenovo k6 power

My order id oac1e[protected]b99e
Order date 04may2018 sub order id 201827jzeq63402
Card tray was missing when open the devise. It is no meaning of phone without card tray kindly suggest me how it will be solve.
Invoice number 340/2/18-19/797
Invoice date 05may 2018
My name devendra nath dubey sr. Artist, rabindra bhavan, visva - bharati, santiniketan...
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R
Rdhana35
from Chennai, Tamil Nadu
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duplicate mobile dispatched by me (coolpad note 5 mobile)

Address:700072
Website:Gadjets360

I ordered one coolpad note 5 mobile with accessories and warranty card manual, etc. But i received only mobile with charger. They didn't send any accessories, warranty card with manual, etc. Lot of times i call them and email them but not responding me. This mobile is very heating. Also duplicate mobile. It is not working properly. So please take immediate action to that company and refund my amount of rs.8099/- immediately. Invoice no.309/2/17-18/1133...
+2 photos
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P
Pawan kr rankawat
from New Delhi, Delhi
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application for refund for smartron srt phone defective

Address:110096
Website:[email protected]

Dear sir,
This is to convey that I have purchased a mobile, " smartron SRT". I ordered on 4 may 2018 order noO41EB59AED5F746A1C and awb no.[protected] and I received this phone on 7 may 2018 at 4:45 pm. Bill of the same is enclosed here with for your reedy reference. This mobile is not working properly from the first day. When I open phone then automatically switch off. But it is totally dead. I have also visited your authorized...
+5 photos
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S
Sivakumarmis
from Chennai, Tamil Nadu
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lenovo k8 note (4 gb ram, 64 gb)

Address:Chennai, Tamil Nadu, 600035

I have placed an order vide no. Oaf16e1e4dd308aeab which was delivered to me on april 13th 2018.

After unpacking the item i found that the product delivered to me was not new and it was used mobile. When i contacted the customer support they asked me to send all photos and then directed me to visit the lenovo service center to get an authorized letter from them about when the imei number get activated. But lenovo service center...
+1 photos
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G
Gunwant Singh ji
from Chandigarh, Chandigarh
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service

मैंने 23 मार्च 2018 को gadget 360 नाम की कंपनी से lenovo k8 note नया मोबाइल खरीदा था जो के कंपनी ने नई पैकिंग में पैक करके मुझको पुराना फोन दे दिया है जिसका imei number [protected] है जो 13 अगस्त 2017 एक्टिवेट हो...
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S
Surya Kant Shukla
from Raipur, Chhattisgarh
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redmi note 4

Address:New Delhi, Delhi
Website:gadget360

On 7 feb 2018 i have ordered redmi note 4 gold 4g/64gb varient from gadget360.
Order id is o6dfc3f6ff34cca18f.
Imei number of product is [protected].
The smartphone i got was faulty. It is not proper responding and seems suspicious. So i decided to return the product but i shocked when i saw that there is not any option of returning the product. So i drop a mail to gadget360 regarding the problem they tell me to go...
+1 photos
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E
Essilor
from Delhi, Delhi
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emi details not send to my bank

Address:110020
Website:[email protected]

Dear sir
First of all i would like to inform you that i am not totally satisfied and unhappy with your service & all the responses towards my concerned complaint.
Its too hard to tell you that i will not suggest to any of my collegue to purchase any device or item through your website.

I am so shocked to know that your service executive or else has not informed about the emi of my purchased mobile through your...
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R
Riya Thakur
from Bhopal, Madhya Pradesh
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got a wrong product

Website:gadgets 360

I ordered lenovo k6 note from gadgets 360 on 26 of feb 2018. I received the order by 7 march 2018. Now the product i have ordered was Silver color phone m.bt i received Golden color phone.As well as i got the earphones and charger o[censored]bon not lenovo..nd they were of worst quality.. i tried for the return procedure but there is no such option in the app. i am very dissatisfied with the product..kindly refund my money and return it.
...
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M
Manojkumarupm
from Chennai, Tamil Nadu
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mobile received not in good quality and not look like new

Address:600023
Website:gadgets.ndtv.com

I already logged a complaint in gadgets 360. But they yet to respond back with the update. I would like to either replacement or my money back. I'm not really satisfied with the service provided. As per their customer care they told 9/12/2017 they will provide update. Till now no updates apart from their template mail. Order no:o954fd1a5dc9a6f910

Gadget 360 complaint number : 474931

I'm really not at all satisfied...
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A
Awishkar Singh
from Kolkata, West Bengal
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refund my money

Address:New Delhi, Delhi, 110025
Website:gadgets360.com

Name of the company - gadet360 product : mobile model : oppo f3 order no : 03100ccc734209ee53 date of purchase/transaction - 05/10/2017 amount paid - 16000/- rps complaint no : 447211 present status – he order a mobile phone from the website now he is not getting delivery and he spoke to cust care but they are saying due to technical error his mobile his getting delaying delivered to his home address expected - he want to company to delivered...
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K
KALPESH SOMAIYA
from Mumbai, Maharashtra
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duplicate bill (wrong imei) n duplicate mobile phone delivery

Address:Thane, Maharashtra, 421201
Website:gazgets360.com

I hv purchase panasonic eluga a3 mobile from gazget360.com purchase date was 08/sep/2017. Got the delivery on 16/sep/2017. Payment mode : cash on delivery. The bill was manipulated wrong imei no. Printed then imei no. Writen with pen. Mobile was also looking suspicious... I called company service station no. But it was not avb. Then i mailed them to gv me actual bill and replace the product... Still after long conversation didnt recd any...
+3 photos
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Address:Chennai, Tamil Nadu, 600099
Website:GADGETS360

Sir,
In mail recieved dated 24th of september, 2017 sent to me is stating the same thing which you had asked the micromax authorized service centre to give the genuineness of the product which you had sold to me. I approached the micromax territory manager mr. Sivaraj in phone and he insisted again that he needs a mail from your goodself stating that "we have sold the product and please give genuineness of the mobile phone supplied...
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B
Bittu Sarkar
from Arambagh, West Bengal
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damage smartphone.

Address:741501

My order number is oa3e0a9e2c56ab3940.
I bought a phone from you here. That's why i received the phone two days ago. The name of the phone is named lyf ls-5507. After the phone is open i have not been working on the phone. You got me a smart phone. So i want to replace the phone. So replace me on my phone. I have complan once before. So please replace the phone quickly. My mobile number [protected]. Please replace it....
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W
Win.balamurugan
from Chengalpattu, Tamil Nadu
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online purchase - unsatisfied

Address:603406
Website:gadgets360.com/shop/mobiles

Really i don't know what to say, totally i was fed up with gadget 360 service.

My ordered id: o29d68c1b19263fb45

As my conversation with support team is going on for last 1 week.

I ordered the mobile on 29th aug'17 (Tuesday), but it not reflected in my ordered details, then i wrote to the support team & it took 4 days to clear that problem, but after that still now i didn't receive the product...
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P
Patel Mits
from Daman, Daman and Diu
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mobile issue

Address:396210
Website:[email protected]

Dear sir,

This is in regard with my purchase order (Mobile phone) through gadgets360 shop [order confirmation id: o29deebe898c79da67].

I would like to inform you that, the quality of mobile phone sketches screen display & back side covers sketches & sound is not up to the mark, i have found many problems, specially manufacturing defects from day first. The order was also not as per commitment as mentioned on...
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F
Firebolt
from Asansol, West Bengal
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Poor Service

Website:m.gadget360.com

I had booked a Kindle Paperwhite from this site. I had done the payment online. Now after few days after the booking, they don't show my order on the site. Panicked, I called the support, when the man said that my order has been cancelled. I had no clue how did this happen! Then he said it was due to some invoice generation issue.
But there had been no communication about it from them.
He also ranted about some due to GST,...
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K
Kamlendra Shakya
from Delhi, Delhi
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Shutterbugs bluetooth 3 in 1 speaker

Address:110092
Website:gadgets.ndtv.com

I ordered a shutterbugs 3 in 1 speaker from gadget 360 in month of april, the product that delivered to me was dead and inappropriate, in the box items are absent and the product is of different colour too. After so many # formalities of gadget360 any how i am able to generate reverse pickup of tyhe product. After 5 days the boy came to take the reverse pickup of product without any prior information niether by sms nor by email. The product...
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P
pardeepchhibber
from Gurgaon, Haryana
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Faulty intex fitrist sold and not giving money back

Address:New Delhi, Delhi, 110058
Website:gadget360

I purchase intexfitrist online on 21.04.17 from gadget360 and the product is faulty, from 21.04.17 to till date i am sending mails and spoken to customer care every day but the are not returning my money. Mobile no of customer care [protected] and mail id is [protected]@gadgets360.com, they are saying wait for our reply, from 21.04.17 to 03.05.17 12 days. Are gone but still they did not return my money.

Regards
Pardeep chhibberbr...
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amar singh jhala
from Udaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dead mobile received in online order

Website:gadgets360

I was order online to gadgets360 a mobile phone on date 6-3-17 mobile modal celkon millennia Q599 & i received mobile on[protected]
mobile is complete dead & without on mobile continue vibrating .next day16-3-17 i was complaint to gadgets 360 to return my mobile, customer care executive advised to me go to nearest celkon mobile service center for make dead on arrival certificate of mobile .but customer care says mobile emei is activated...
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Address:110016
Website:gadget 360

Sir I was trying to place a order of micromax x606 but while placing order not successful and balance is deducted from my bank account. Still no return 3 hours passed away. So sir I am requesting to find a solution regarding this mistakly charged . rs 949 is deducted from my account without successful a order. This hapen today's morning and still no action is taken. So please help me sir...
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