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COMPLAINTS

Krafton Complaints & Reviews

C
Aug 21, 2023
Aug 28, 2023
This thread was updated on Aug 28, 2023
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My bgmi account hacked and linked with fake twitter account(Id-5820906055)

Address:India
Website:esports-battlegroundsmobileindia. com

My bgmi (Id-[protected]) profile was hacked by hacker who phished up my facebook creds. He then linked his own fake twitter account to it.
Two guys contacted me via whatsapp, message and also the ingame message and told me that your ID has been hacked and if you your account back you have to pay us.
And since i still had access to my bgmi account via facebook i tried to unlink that twitter account but it was not working as it...
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M
MrZer0
from Kolkata, West Bengal
Jul 5, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unban Request

Hello, i have been playing Bgmi on Android since the very first day.
Recently my account got banned in between the match for no reason. There
were no 3rd party app running in the background nor did i violate any rules
of conduct. I was banned incorrectly, there must be some glitch/ error in
the banning system. I request you to kindly review my account and unban it
as soon as possible.
Character id...
+1 photos
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A
ASHISHHITESH GAMING
Feb 5, 2023
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Battleground mobile India

Hello team krafton
You had ban wrong I'd i was not using any hack or cheat or any violation of rules I had broken please unban my ID-[protected] NAME-vjx33...
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H
Him.solanki
from Agra, Uttar Pradesh
Feb 5, 2023
Feb 11, 2023
This thread was updated on Feb 11, 2023
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My BgMI account is hacked anonymously.

Address:Indian PUBG Platform (BGMI)
Website:www.battlegroundsmobileindia.com

My BGMI ID-[protected] is hacked and using by some other guy. He changed my character name and clan. And i dont know how he unlinked my twitter account at first.I gave all the proofs to bgmi support team but all they’re doing is wasting time. They didn’t even restrict my ID to him. I’ve invested my 4 years and money on that ID but BGMI doesn’t care. Only i can provide them the last transaction IDs for purchasing UC and all. I’ve...
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I using there services since ten months playing a game in there platform genuinely but they stop my services and banned me in the game i invested lots of money in the game but they was not reply me only says i m violating there rules without any proof how can they blame on me and banned in the game and not refunds my money i file a case against them for harrasing me mentally and down my image in front of others because of banned i claim on...
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T
Taslim hh
Jul 26, 2022
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BGMI account unban

I have invested some money to my account as I am a student suffer from money but u don't know why I got ban I am so sad .my I'd:[protected] please unban it's a humble request to you .my character I'd:- HārshYT...
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N
Nandutech
Jun 28, 2022
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My bgmi account hacked 51423265137

Address:Kerala

My bgmi account [protected] hacked please recover it...
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R
Rao sahab748
from Sahanpur, Uttar Pradesh
Jun 26, 2022
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My account is ban by haker

Address:Bgmi
Website:Bgmi

Hello

Team Battleground MOBILE INDIA

I have Not done Anything Wrong And I am Sure I Have Followed Your Rules Of Conduct And By Mistake You Have Banned My Account For No Valid Reason. Please Back My Account As Soon As Possible.

I Request You

My Character Id:

My Account Name:

[protected]

KMC GaneshYT...
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R
Rao sahab748
from Sahanpur, Uttar Pradesh
Jun 25, 2022
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Haker ban my account

Address:battlegroundsindia_support@krafton.
Website:Bgmi

Hello

Team Battlegrounds mobile india

sir my bgmi account got hacked by hacker and he ban my account
I am
not able to unban my account please sir unban my

account as well as soon.

charecter id - ([protected]) account name - (Kदी) gmail id- ([protected]@gmail.com)

thankyou so much sir...
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T
Tuhin Maji
Jun 20, 2022
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Paid UC automatically deducted

From Battlegrounds Mobile India game my paid uc ( I purchase with money ) is deducted automatically without my permission. I need my game currency back in my account . It is around 300 UC missing.
Customer Support of this game is not responding to my query.
Account Id: [protected]...
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T
Tuhin Maji
Jun 20, 2022
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Uc automatically deducted

I have around 400 uc which is automatically deducted from my account with out any approval. Account ID [protected]...
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R
Ram98283Ram
May 26, 2022
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BGMI account

Website:KRAFTON

Please recover my I'd from that hijacker scum, its totally mine by proving I'll give the details of the ID [protected]
Please do something I have spent money on the ID...
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V
Vikas00027
from ALIGARH, Uttar Pradesh
May 1, 2022
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UC desucted automatically

My uc (the one that I recieved through completing rp missions) got deducted automatically even though I didn't purchased any item or opened any crate through uc .
Around 200 uc got deducted automatically.
Please give me my uc back
I purchased it through my hard earned money .

My bgmi avatar/account id no. Is [protected].
Please reply ASAP....
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D
Dipesh2006
Apr 12, 2022
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Unauthorised twitter account linked to my game.

Website:www.battlegroundsmobileindia.com

My twitter account is hacked and now I don’t have access of this account. Twitter account is linked to my bgmi game. I couldn’t unlink twitter account because 7days unlink process not completing. Hacker open game every day. Removed my ingame friends. And now he trying to sell my account on telegram. Her telegram link is :https://t.me/GoyalAccountStore please help me to recover my account. I have uc purchased receipts
Game id :...
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R
Roobsn Roy
Mar 31, 2022
Mar 31, 2022
This thread was updated on Mar 31, 2022
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Bgmi

Address:Aligarh
Website:Consumer comoplaint

Hi,

I am a player of BattleGround Mobile India and I used to play games on my account every day but one day a message came on the screen while opening my account and then my account was Ban.As far as I know BattleGround Mobile India uses some third party applications, the account is banned but I did not use any third party application but my account is banned.

Problems that I can see on the screen after opening...
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A
Ashok Kashappanavar
Mar 27, 2022
Jul 26, 2022
This thread was updated on Jul 26, 2022
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Battlegrounds Mobile india have to refund money

I have invested more than 1 lakh rupee in this mobile game but it is not improving their security features and still hackers are ruining the fun of the game, hence ban this game in India....
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S
skmortalkombat11
Mar 19, 2022
Mar 23, 2022
This thread was updated on Mar 23, 2022
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Battlegrounds mobile india id ban without any reason

Website:www.battlegroundsmobileindia.com

I am playing the game and my account got ban suddenly for 10 years i thought it was mistake by their anti cheat system them i contacted their support team but they are not providing me any support. I didn't used any cheat or third party app i am playing this game since four years i explain everything to them but only send me this

"Hello Player,

Thank you for contacting BATTLEGROUNDS MOBILE INDIA Customer Support!br...
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U
Udaya99
from Bhubaneswar, Odisha
Mar 8, 2022
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Account recovery

Address:bundang-gu,seongnam
Website:[email protected]

Hello

Team Battlegrounds mobile india

sir my bgmi account got hacked by hacker and sir i'm
not able to recover my account please sir recover my account as well as soon.

charecter id - ([protected]) account name - (《E͜͡s٭UDAY) gmail id-([protected]@gmail.com
Thank you...
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D
Dhulo
Mar 6, 2022
Mar 19, 2022
This thread was updated on Mar 19, 2022
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Account banned for no reason

Hello, i have been playing Bgmi on iphone since the very first day.
Recently my account got banned in between the match for no reason. There
were no 3rd party app running in the background nor did i violate any rules
of conduct. I was banned incorrectly, there must be some glitch/ error in
the banning system. I request you to kindly review my account and unban it
as soon as possible.
Character id...
+3 photos
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J
Jamesheller
Feb 7, 2022
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Automatic UC deduction from my account in bgmi

Website:www.battlegroundsmobileindia.com

My uc (the one that I recieved through completing rp missions) got deducted automatically even though I didn't purchased any item or opened any crate through uc .
Around 200 uc got deducted automatically.
Please give me my uc back
I purchased it through my hard earned money .

My bgmi avatar/account id no. Is [protected].
Please reply ASAP....
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B
Brijeshwar Pandey
Feb 3, 2022
Feb 3, 2022
This thread was updated on Feb 3, 2022
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BGMI account banned without using 3rd party

I have Not done Anything Wrong And I am Sure I Have Followed Your Rules Of

Conduct And By Mistake You Have Banned My Account For No Valid Reason. you

must need to cheak my account i am just playing game with my squard after

that the pop up window's open that real time and showing your account was banned for 10 years without any reason u must need to cheak my gameplay.. i gives u lot's of proof...
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Website:krafton bgmi. com

[protected] is my bgmi id other details have been changed by that hacker...
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A
akash_rathaur
from Motihari, Bihar
Jan 5, 2022
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My Account Was Stolen

Address:Yeoksam Center Field 231, Teheran-ro, Gangnam-gu, Seoul, Republic of Korea
Website:www.battlegroundsmobileindia.com

My bgmi profile was hijacked by hacker who phished up my facebook creds. He then linked his own fake twitter account to it.
Two guys contacted me via whatsapp, message and also the ingame message and told me that your ID has been hacked and if you your account back you have to pay us.
And since i still had access to my bgmi account via facebook i tried to unlink that twitter account but it was not working as it was popping up...
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My battle ground mobile id :[protected]
My battle groud mobile id name : HackerSavita

Subject : Account permanently banned
I can see the Ban problem in my account which I discussed in detail below.

Please BATTLEGROUND MOBILE INDIA

Hi,

I am a player of BattleGround Mobile India and I used to play games on my account every day but one day a message came on the screen...
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U
UA • Adeeb
Dec 23, 2021
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Lost my apportunity because of krafton error.

Address:Muhammadpur, Royal residency, near shadi mahal flat 204, Royal residency, near shadi mahal flat 204, Royal residency, near shadi mahal flat 204

Its regarding eSports, because of the error of krafton I was allowed to play matches of prize pool 1 crore rupees.
I invested about 1 year for this, and noe because the game error i wasn't allowed to compete in the round 2 stage.
It was like a career option for me.
Thankyou!
Hope you will help....
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E
ezebusy
from Cooch Behar, West Bengal
Dec 12, 2021
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Account Banned

Website:www.battlegroundsmobileindia.com

I have been playing PUBG MOBILE for 3-4 years . When BATTLEGROUNDS MOBILE INDIA came i transffered my PUBG account to BGMI. Everything was fine since last night but today morning when i opened BGMI game my account was banned for 10 years .I play gently and not violating there rules and regulations .I am sure that they banned my account mistakenly. Please help me to get my account back as soon as possible ....
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O
OC×MardoBam
from Naharlagun, Arunachal Pradesh
Dec 12, 2021
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My account has been hacked

Sir my bgmi account got hacked by hacker and sir i'm not able to login to my account please sir recover my account as soon as possible.
Hacker has disabled my facebook account and I am sure he would have unlinked my facebook account from the game I have no option to login to my account so I want your help to get my account back. I have all the proofs of in-game purchases that are enough to prove that this id belongs to me.I hope you...
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M
md.zain
from Hyderabad, Andhra Pradesh
Dec 7, 2021
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My ID getting Banned for no reason

Address:Olne, LIEGE, Belgium
Website:www.battlegroundsmobileindia.com

Hi,
My ID got Banned for no reason, I can assure you that I didn't use any kind of hack or anything against your Terms and Conditions, But still they banned my ID.
Please help me in getting my ID back.
My ID:- Zeerid

Regards
Zain...
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B
Bong Skull
Nov 21, 2021
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Ban my BGMI account without any reason.

Website:www.google.com/url?sa=t&source=web&rct=j&url=www.battlegroundsmobileindia.com/&ved=2ahUKEwjZ95DIhKr0AhVSyIsBHeVpD-MQFnoECAUQAQ&sqi=2&usg=AOvVaw1wS9SYb38WnnNBUX_KQ7Hn

Recenly A player challenged me 1 v 1 in room. I even dont know him personally. Challenged me for TDM. In room I got banned with out knowing anything. Either He was hacker or anti cheat detect me as teaming up with hacker . But seriously I was totally unknown about this accident. I didnt even know he his hacker. Please, I cordially request you to unban my account.

My IGN:- Rคw乛N͜obody
My Character ID:- [protected]...
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I
insanee
from Sitamarhi, Bihar
Nov 14, 2021
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Unethical behaviour

Website:help.battlegroundsmobileindia.com/a/support

My bgmi account worth 2 lakh inr got banned. Never used hacks, plug ins, never violated any rules. Very disappointed from bgmi support. They're not even looking up to the problem. Bots are replying from there support side. noone assisting or providing details for ban, very disappointed from krafton character id -[protected]. they banned without reason
#BGMI...
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