Krafton — I take there services since 10 months genuinely but they banned me and stop my services without any proof they share with me

I using there services since ten months playing a game in there platform genuinely but they stop my services and banned me in the game i invested lots of money in the game but they was not reply me only says i m violating there rules without any proof how can they blame on me and banned in the game and not refunds my money i file a case against them for harrasing me mentally and down my image in front of others because of banned i claim on the harrasing is 100 million dollar case against them