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Samsung India Complaints & Reviews

www.samsung.com/in

3.1

Updated: Mar 21, 2025

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Good! Samsung India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Samsung India step up their efforts to fully resolve all complaints 👍

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Complaint against Samsung India Electronics Pvt. Ltd. for defective refrigerator and refusal to replace the product.

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Samsung India reviews & complaints(18925)

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I have purchased the Samsung Book 4 i5 13th Gen laptop on 12th March 2025. But the product is came with the fingerprint smudges in the screen and scratches in the charger the delivery person has got the OTP and delivery the product with that. After received the product facing series battey drain issue which not even lasts 2 hours under light use. I Raised the return request and then I called flipkart executive and explained the overall issues...

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Machine dot repaired one month back complained to samsung they send a guy who was not from samsung was on contract basis he took money and spoilt the entire machine now complaint to samsung no action taken I am from Coimbatore Tamilnadu need the entire machine to replaced this Samsung fault and my machine is gone the entire machine is damaged because of that third-party guy who samsung sent need a resolution pradeep Ramanujam samsung front...

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Address: Samsung Okhla new Delhi

Dear Honorable Commission,

I, Rajeev Chauhan, residing at [Your Full Address], hereby file this complaint against **Samsung India Electronics Pvt. Ltd.** for selling a defective refrigerator and refusing to replace or adequately resolve the issue despite repeated requests.

Details of the Complaint:
1. Product Details:
- Product Name: Samsung Refrigerator
- Model Number: RT34C4522BX/HLbr...

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I am writing to express my disappointment with the recent purchase of a Samsung washing machine from Croma. Despite the trust I had in both Samsung as a reputable brand and Croma as a reliable retailer, my experience has been unsatisfactory.
Upon delivery, the washing machine was damaged. After reporting this, I received a replacement that unfortunately turned out to be faulty due to a non-functioning jet spray.

On January...

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Address: Samsung India

I own a Samsung S22 that was in perfect condition until a recent software update caused two pink lines to appear on the display. Despite filing multiple complaints through Samsung's online service helpline and visiting their service center, the issue remains unresolved. Both channels have failed to address the problem and are demanding an exorbitant fee of ₹11, 000 to replace the screen—a fault clearly caused by their software update....

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I purchased a Samsung Fridge Samsung 415 L 3 Star Frost-Free Inverter Double Door Refrigerator (RT42B553ES8/HL Convertible 5In1, Elegant Inox, 2022 Model) on 19/02/2023 through Amazon vide Order[protected].
Extended Warranty Policy Acko 1 Year Extended Warranty for Appliances from Rs 40, 000 to Rs 60, 000 (Email Delivery)
Extended Warranty Details 1 year beginning from the expiry of the Brand Warranty (on entire product)br...

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Product Model Number :
RT42C5532S8/HL/2023
Product Serial number : 05PQ4PBW904724K
Please describe your query : I feel very strange and sad that all my Samsung products are exactly working only for one year or less than that, previously my microwave and now my refrigerator it’s exactly over an year and it started leaking water from somewhere. This problem started 20 days before warranty expiry and it stopped then...

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Address: Authorised Samsung Service Center - Sri Senthur Electronics, No 122, North Market Street, Madurai, Tamil Nadu 625001

Recently I had an issue with the display of my Samsung F54 mobile. I took it to the Samsung Service Center at Simmakkal, Madurai and they said that they have to change the display, and it will be covered under my mobile's warranty as it has only been 9 months since it had been purchased. I informed them clearly that I need my mobile repaired as soon as possible as it is very important for my work. They told me that they don't have my mobile's...

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Address: Ist floor, Kailash Nilayam,9th cross KPC layput

I have sent an Email to support.[protected]@smasung.com, servicehead.[protected]@samsung.com, and [protected]@samsung.com. But nobody replied to the email. Is the service you are providing?

I have called customer care and the details are as follows:

Dear Officer,

I am writing to express my frustration and disappointment with the Samsung 55-inch TV (Order ID:[protected] that I purchased from Amazon...

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Address: 6th Floor, DLF Centre, Sansad Marg, New Delhi-110001 Corporate Identification Number (CIN): U31900DL1995PTC071387

I am writing to formally lodge a complaint regarding the Samsung Galaxy S23 Ultra, which I purchased based on the advertised water resistance capabilities. My concern lies with the significant discrepancy between the marketed features of the device and its actual performance in water-related conditions.

When I purchased the Galaxy S23 Ultra, one of the key selling points was its advertised IP68 water resistance rating, which...

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Since some days my Samsung N4310 series LED tv's screen is not reflecting and for the same I have lodged a repair request. Engineer, who was visited today and informed us after seeing the TV parts that the picture tube is gone. it needs to be replaced and cost around Rs. 9500/-. I am surprised by hearing this. In just 4years the TV of Samsung company, a brand image got damaged. It is very unfortunate how this type of things happens. I have...

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Hi Sirs,
I am writing to you w.r.t my service request #[protected] where my television display stopped working suddenly for no reason.
I have been waiting patiently for the last few days and have dealt with delays respectfully holding Samsung in the highest regards.
Unfortunately, I have now received a call from the Kharghar (Navi Mumbai - 410210) Service Center executive Akash telling me that the company is unable to...

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Service Centre Address:- Near Chandra Chowk, Shivpuri, Araria, Bihar, 854311.

Subject:- MY AC MODEL NUMBER(AR18BX4ZAWKN)’s Remote Wasn’t working.

Complete Elaboration of the whole scenario:- As my 5 in one Air conditioner’s remote got damaged I went to the Authorised Samsung service centre (address mentioned above)they had placed the order on 23rd of august and told me that the remote will come I just next...

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I am sure you would be happy that customers like me are willing to spend almost 2 lakhs in the grab fest sale and was excited to wait for the sale..
But now I am feeling cheated and struggling to get quality support for which Samsung is known for.

I purchased and ordered for S24 Ultra and Ultra Watch, and now when I place same order again it shows free charger. It just took 1 day to show this change and I don't think...

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Address: B-16, SURENDRA ESTATE JANKINAGAR, CHUNA BHATTI, BHOPAL 461016

I visited Service centre MP nagar Bhopal with Samsung Mobile model SM-A346ELVCINS Sr No RZCWC0C3V4A as mobile was not charging.
as mobile was in warranty peroid and it was not charging due to internal problem old parts donit have any moisture or damaged, and they were not willing to repair the circuit and charged Rs 1216 and issued E receipt [protected] dated 23/09/2024.
my issue is within warranty period they should not charge...

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Address: mumbai

I bought this brand new flip 6 phone on 20/07/2024. suddenly yesterday the phone display stopped working. when i called the store they told me to go lamington road. i went there an met the manger Mr. Krishna said we can give you a phone on stand by and repair this.
my point is if i am buying a phone which is barely a month old and worth over lakh rupee...why should i have to repair within a month which means there is genuinely some...

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My washing machine was sent for repair to the workshop after changing some parts at home cause the machine was not working even after change of part .On complaning the case was forwarded to their Headoffice and the Headoffice person was suppose to call the next day .He did call on 29 August 2024 and said will look into the matter and get back to you tomorrow I.e.30.8.24. Received a call today afternoon but was missed by me as I was in a meeting...

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Hello Everyone,

We bought an 75 inch Samsung Tv (Model : UA75CU8000) on Sathya Agencies at Hosur. During the purchase the Sales Staaff, they marketed that for this TV, we will also get a Samsung 43 inch for Free ; Based on which we decided to buy the 75 inch TV. But till today (10.07.2024), we waiting for free since 6 Months and no proper response from the Sathyas team in Hosur.

This marketing offer of Free...

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Please refer my 1st complaint
https://www.consumercomplaints.in/samsung-complaint-for-samsung-a-35-phone-c3514...⇄
i did not get any reply through consumercomplaints.in
I purchased SAMSUNG A35 phone on 15 july 2024
SAMSUNG is denying to return the phone. Its a manufacturing defect... there is a dot / air bubble at the back side of glass of the phone.
SAMSUNG is adamant and they are not returning...

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I am writing to address an issue with the service refund coupon provided to me by the Samsung service center. I had purchased a Samsung S22 from Flipkart, which unfortunately had issues. As a resolution, the service center issued a refund coupon worth 36, 999 INR, which can only be used to purchase Samsung products.

However, the coupon can only be redeemed at Samsung Plaza, where the S23 is available at MRP rates with no discounts....

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