Travolook.in
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Travolook.in Complaints & Reviews

D
D.Akhilkumar
from Vijayawada, Andhra Pradesh
Sep 17, 2021
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Flight Ticket booking Fraud

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008.
Website:www.Travolook.in

I tried to book a flight ticket from Hyderabad to Vijayawada on 25th of July 2021, by the time of booking payment of Rs.3, 343/- was sucessfully made and then they sent a mail saying your ticket booking is in progress. After that one of their executive called me and said due to fair change/fair expiration you ticket was not booked and cancelled and we are initiating for refund and it will take upto 7-15 working days. From that day i.e. 25th...
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Y
yaasshhoodd
Sep 16, 2021
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Refund of flight booking cancellation from their side

Refund not received within 2 months period of time, of flight cancellation due to non-generation of PNR from their system and there are all fraud CSR working in this organization who are not even transferring phone call to their senior executives and gives an excuse of merchant glitch, system glitch and holds customers for more than 2 months. REF[protected]. Their support email is useless, support team is useless and they exist to rob money...
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I bookef to and fro flight through their website i.e. www.travolook.in on 26.08.2021 against payment of Rs. 13990/- but they sent a message and an email to my mail id [protected]@yahoo.co.in after some time telling that the booking was denied by the airlines.The money would be refunded by 13 to 15 days.My booking reference is REF[protected]. Today on 15.09.2021 I called to their support number and they are again telling that they will take another...
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V
Vishal52
Sep 14, 2021
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Didn't receive my refund

Website:Travolook.in

I booked my ticket on 7 july they cancel my ticket and say u will receive ur refund 7 working day
I didn't receive my refund yet
When i call to customer care every time they give me wrong information
Everytime they say u will receive ur refund within 7 day
Travolook is totally fraud
My ref number is REF[protected]...
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Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:www.travolook.in

I have booked flight tickets on 6th July'2021 from travolook.in.

They cancelled all the tickets stating that price has been updated while booking the ticket and refund amount will be credited with in 1 week.

Later they stated that timeline for getting refund is 21 working days.

I have been following up with them via calls and emails. Every time when I call they say that refund will be processed...
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S
shivi makwana
Sep 10, 2021
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No refund for cancelled ticket

Website:travolook.in

My ticket got cancelled on the spot as I booked it stating that cancelled due to operational issues.Also, mentioning that refund will be initiated and reflect back in 10-15 days, but its been 25 days I didn't get my refund. I called the company and sent emails but they always state that they will soon initiate refund but it never happened.
I request you to look into the issue.

My ticket reference Number is : REF[protected]...
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P
Poonamdungdung
Sep 6, 2021
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Refund not issues yet after 3 months

Address:Bangalore
Website:www.travolook.in

This is in regards to refund of 3 tickets booked from your website from BLR to IXR.

All the three tickets are cancelled by the airline and the money refunded to Travolook on 16th and 22nd June.

22nd June -Booking ref-REF[protected] PNR - A4EKGF
22nd June - Booking ref-REF[protected] PNR - FCCZXN
16th June - Booking ref-REF[protected] PNR - W8VMWM

I have tried sending emails. But...
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Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:www.travolook.in

I have booked a flight ticket through Travolook on 13th July 2021. Within couple of minutes, customercare called me and informed due to the fare expiration ticket was not being confirmed and amount will be refunded in 7-10 working days. I have written emails and also called up customercare, in each call they replied as initiated refund process in 7-10 days amount will be refunded. As its been 50 days plus, please help me in getting refund...
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R
Rajesh Kundalia
Sep 3, 2021
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Flight ticket booking

Flight cancelled from operator then also charged 750rupees and that ok..even Flight operator has given fully refund amount, not single rupees deducted as it's cancelled from Flight operator(Indigo). over and above 750Rs also deducted 412rs addition without any reason and customer care said its deducted by Flight operator(Indigo)but when I show him refund status from Indigo 100% refund amount then they don't have a answer.
In every...
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H
Harish vaddi 1
Sep 1, 2021
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Amount not refunded

Today morning, i.e., on September 1st, 2021, I booked a flight ticket from travolook.in website. The journey is from Bangalore to Rajamundry. I paid a total of 9946 rupees for the tickets. After booking the ticket, I received a call from the customer care of travolook.in and they informed me that the ticket got canceled due to a PNR issue and informed me that they will refund the amount in 7 - 10 working days. I asked him that why it will...
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J
Jimit G
from New Delhi, Delhi
Aug 31, 2021
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Airline ticket refund not processed since 23 days

Website:Travolook.in

I had booked flight ticket on 8/Aug with REF[protected]. Payment was deducted of Rs 7796.

Within an hour I got call from Travolook helpdesk, where they informed booking cancelled due to price expiration and money will be refunded in 6 days. Before i could ask any questions, they hung up the call.

Today 31/Aug, I have still not received refund from Travolook.in. As per your policy on the website, you process refund...
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S
Shiva263581
Aug 27, 2021
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Complaint regarding my refund not processed

Address:Hassan karnataka 573211
Website:www.travolook.in

Sir I was booked my flight tkt from Bangalore to Ahmedabad on 02 May 21 but cancelled my tkt without any reason and not refund my cancelled amount till date...
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M
MAHINDRAN K
Aug 26, 2021
Sep 3, 2021
This thread was updated on Sep 3, 2021
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Airline ticket cancel Refund not received

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008.
Website:www.travolook.in

Dear Travolook Team,

My family members are regular traveller in flight for various destinations, recently we booked a student ticket Mumbai to Hyderabad from your site for my daughter. Ticket was booked and we proceed for next schedule booking but surprisingly we got a call after 10 minutes that our booking was cancelled and payment will be released within 10 to 15 days. Refer your support team mail that we booked and cancelled...
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H
harryadepu
from Mumbai, Maharashtra
Aug 26, 2021
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Cancellation Refund Amount

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19,Gurugram, Haryana 122008
Website:Travolook.in

On July 11th, 2021 I had booked a flight ticket from Mumbai to Hyderabad for Rs.1631/-. Flight details: Indigo - 6E - 5731 Immediately I got an email saying the booking has been canceled and the refund amount will be credited within 10-15 days. I am still waiting for my refund amount.
Regards
Harinath Adepu
[protected]...
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S
singhaniaharsh2701
Aug 15, 2021
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Refund not received till now

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:travolook.in

Hi,
I made a booking of Flight from travolook.in on 28th June 2021 for my sister from Mumbai to Patna(scheduled on 2nd July 2021)
reference no. - REF[protected]
But after Paying the 6283.00 from by debit card I received a call from Travolook that my booking has been cancelled because of increase in fare and I will receive full refund within 10-15 working days. When I called them after 15 days they told me I will receive...
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A
Anubhavmish
Aug 6, 2021
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Flight ticket cancelled refund not yet processed

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:www.travolook.in

I booked a ticket with travolook.in for lucknowto pune and within 10 mins of booking I got a message saying Your Booking is Cancelled with travolook.in: REF[protected]

Since then it's already a month i have not got my refund back.

Whenever I speak to the customer care executives they say it is processed and will be there in a week.

These guys are bugging people, they should be banned and their license...
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B
bajoria
from Dwarka, Gujarat
Jul 30, 2021
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Regarding my refund

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:Travolook.in

I have booked a flight ticket but my ticket is canceled due to company error. Then I have called to customer care .he said within 24 hours your refund have been received in your account. But the refund not received yet. Also then I have checked the reviews in social media the all reviews is negative he not refunding money. I request you please help me for refund. I need my money. I humble request you take a very strict action against this....
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A
atulsharma619
from Mumbai, Maharashtra
Jul 27, 2021
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Money not refunded

Website:www.travolook.in

I booked the flight ticket from travolook.in and they cancelled the booking and the money is also not refunded. I checked online it happened with multiple customers.

Booking ID : REF[protected]...
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A
atulsharma619
from Mumbai, Maharashtra
Jul 27, 2021
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Money not refunded

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:www.travolook.in

I booked the flight ticket from travolook.in and they cancelled the booking and the money is also not refunded. I checked online it happened with multiple customers.

Booking ID : REF[protected]...
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D
deepkirank
Jul 21, 2021
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Refund not made for more than 50 days

Address:Address : 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008 Phone No : 0124-643-4800 Email : [email protected]
Website:www.travolook.in

I booked a ticket on 2nd June . As soon as the payment was debited i got a call from them that ticket can not be booked as the airline changed the fare. So i can try to book again and my refund will be credited in 7-10 days. Till 1st July they did not give any refund . After calling them many times and even sending mail they said with 7-10 days the refund will come . thereafter when I gave them 24 hours to do the needful else I will complain...
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A
Anand_Dev
from Delhi, Delhi
Jul 15, 2021
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Refund for cancelled booking

My booking for Spicejet flight ticket was cancelled with reference id: REF[protected] on 1st July, 2021. Refund has not been made till date.

Nobody is picking phone number mentioned on the website of the company. No response is given even on email...
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J
Joysamudra Gayen
Jul 14, 2021
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Flight ticket

I tried to book flight from Travolook and amount deducted but booking get cancelled. I also received call from this company that I will receive my refund within 6 days....
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S
surbhitmk
Jul 10, 2021
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Misrepresentation of information for Cheating

Address::836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:www.travolook.in

There is a Travel ticket booking website who Shows the incorrect price of the tickets(i.e. Airlines). As soon the money got deducted, Right after 5-10 minute We received a call from Travollook to pay additional INR 5760.00 to get the confirm ticket.

We examined the price changes and literally there were no change on the Airlines price.ON our denial to pay extra they cancelled the ticket and sent an email to us with a deduction...
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K
kapilrawal
Jul 7, 2021
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Refund of cancelled flight

Address:online
Website:www.travolook.in

I had booked ticket on 1st June from Delhi to Srinagar from travolook.in. But due to their cancellation as they mentioned seat is not available, I couldnot travel and I was expecting refund, but after many calls and follow ups, they provide another 15 days of waiting period. Its already been more than a month. Kindly help me in getting refund.
booking reference number is REF[protected]

Thanks & Regards
GOPAL KAPOORbr...
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M
Manoj0985
Jun 25, 2021
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Refund not received for a month

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:www.travolook.in/contact-us

I booked a Bangalore-Delhi flight on 29th May bearing reference number REF[protected] and immediately call an email followed by a call stating your booking is not confirmed due to technical reasons and money will be refunded in 10-15 working days.
When I spoke to the customer care, the rep was highly unprofessional and asked to to keep quite and believe what he says as it is my money at stake. I wrote two follow up email so far and have...
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G
gopalmandal3384
Jun 24, 2021
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Refund not received against cancelled booking

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:www.travolook.in

I have booked multiple tickets on this website. Couple of the tickets were cancelled automatically due to fare expiration and few got cancelled by the airline. The refund was supposed to be provided by the website (travolook.in) via which i have booked the tickets withing 7-10 working days. However the company haven't providing the refund till date. Below are the list of booking reference numbers that is pending for refund since more than...
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Z
Zouzam
Jun 23, 2021
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They cancelled my ticket and wont refund

Address:Gurgaon,haryana

I have booked a flight ticket from delhi to imphla on the 7/june/2021 and after deduction of money they gave me a called stating that the booking has been cancelled due to operational issue and the amount will be refunded within 10-15 working days, , i been calling them since and its been 12 working days and they still will not refund.!! Makings excuses that I haven’t completed 15 working days..so i was browsing about the website and many...
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B
bkpbhk123
Jun 22, 2021
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Non Refund of amount

Non Refund of air ticket which got cancelled at their end
I had made a booking for air travel from Ahmedabad to Hyderabad on 28/5/2021 for 11/6/2021.
This was cancelled by Travel look due to some operational problems after deduction of amount through net banking.( Ref no. REF[protected] Dtd 28/5/2021)

They have informed to refund within 10-15 days. Still not refunded nor responding to mails....
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H
hemanta1900
Jun 20, 2021
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Booking amount not refunded

Address:Haryana
Website:www.travolook.in

I have tried to book flight ticket from Bhubaneswar to New Delhi through website "travolook.in" on 29th May 2021 at around 10:30 AM and an amount of Rs. 4662/- got deducted from my ICICI Bank Credit Card. But after 30 minute I got a E-mail from Travolook that "Your booking is cancelled due to fare expiration". After I contact to customer care they told me to wait for 10 to 15 Working days (Which doesn't include public holidays, all Sunday...
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Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:www.travolook.in

I have booked the Air India flight ticket from Mumbai to Jaipur on 15th June 2021 thru travolook.in web site. Amount of Rs. 4098 has been deducted from my card but no ticket has been generated and there is no response from customer care no. & email id. I have trying to contact them but not getting any result. It likes that company is fraud. Kindly help...
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