Travolook.in
1
Submit a Complaint
112
COMPLAINTS

Travolook.in Complaints & Reviews

R
Rajukala21
Jun 10, 2021
Report
Copy

Refund not given

Website:travolook.in

I have booked air ticket from Hyderabad to Dehradun for 16/4/2021and paid money through bank to travolook.in .After receiving the money they gave a call saying the prices have increased by the concern airlines hence they can not issue ticket but they will refund as normal procedure within 10 _15 days. But this is a game plan since they will show tickets available for the desired destination at cheaper price and you feel happy to get a seat...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pratik_tilak
Jun 3, 2021
Jun 3, 2021
This thread was updated on Jun 3, 2021
Report
Copy

Refund

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008 Phone No : 0124-643-4800
Website:Travolook.in

I tried to book flight from Travolook and amount deducted but booking get cancelled. I also received call from this company that I will receive my refund within 10 to 15 days. I sent many mails and also called but received no response from their side. Kindly take strict action against them so that they refund my amount asap. The required details has been attached below.
(Your Booking is Cancelled with travolook.in :REF[protected] )br...
+2 photos
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
A
Ayrus093
Report
Copy

Airline ticket booking fraud

On May 8th 2021, I tried booking an online air ticket from Chennai to Hyderabad on Travolook platform (https://www.travolook.in/), which is a listed online travel agency. Booking reference Id: REF[protected]

After making a payment of Rs 3067 through their website, the ticket was not confirmed. I received a call from Travolook customer care informing me that my ticket is cancelled due to "fare expiration", that a refund is initiated...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amitabhrohini28
from Noida, Uttar Pradesh
Report
Copy

Non Refund Of Declined Transaction Money

Address:NCR
Website:TRAVOLOOK.IN

I had booked a flight ticket on Feb 4th, 2021, in the name of Parimita Gupta and Shaurya Gupta for Ranchi to Delhi through Travolook. After few hours i got a phone call from the agency, that the airlines has declined/failed the booking and hence the said booking in invalid. The amount shall be refunded back within 3-4 days . But, even after a span of nearly 3 and half months, i have not received the said amount of Rs.5857/-. My complain ref...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
daditya2002
Report
Copy

Fake website scamming people

Website:www.travolook.in

Travolook — Fake site
V
vinod.[protected]@skodajmd.com
May 10, 2021Jan 16, 2021Mumbai, Maharashtra
I tried to book flight from Travolook from (BOM TO LKO) (LKO TO BOM) and amount deducted RS. 8592 but booking get cancelled. I also received call from this company that I will receive my refund within 10 to 15 working days. I sent many mails and also called but received no response from their side. Kindly take strict...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
juhi221999
Report
Copy

Refund my amount

Date:09/05/2021
booking reference no.:REF[protected]
I booked two flight tickets for indigo airline flight no.6E 255 from bengaluru to patna for date 12th of may 2021 on 09/05/2021 at 6:10pmfor which i paid Rs 11, 856 by card payment and i received some confirmation mail for payment and tickets saying that my tickets been booked and it will take 30 mins to reflect but when i tried doing web checkin after 30 mins using the given...
+9 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tnbad67
from Delhi, Delhi
Jun 3, 2021
This thread was updated on Jun 3, 2021
Report
Copy

Refund Not Received - Your Booking is Cancelled with travolook.in: REF379248881

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:www.travolook.in

I booked airline ticket thru Travolook.in on April 19th, however this website cancelled my Booking: Reference No. : REF[protected]. Even after sending so many emails they are not refunding my amount which is Rs 10, 680. Please help me resolve this matter. after looking all the complain it seems this travel agency is habitual of keeping customer's money illegally....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
M
mohan1234@
Report
Copy

Refund amount

Address:836, 2nd floor,udyog vihar phasev,sector 19 gurugram,haryana-122008
Website:[email protected]

Dear Sir,

Greetings !

i had been booked two ticket from lucknow to amritsar on 10 march .
my amount has deduct- Rs-7756/ from account & ticket cancelled by travolook.i have many time talk from travolook customer care every time excuse give me, u will receive your amount in 7 to 10 days in bank accoun but he could not recieve amount till today-04.05.2021 now.
customer number-[protected]
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
akarshan04
from Delhi, Delhi
Report
Copy

Money deducted. Refund not received

Address:836, 2nd floor, Udyog Vihar Phase V, sector 19, Gurugram, Haryana, 122008
Website:www.travolook.in

My Booking was cancelled by Travolook on March 6th 2021 but still i haven't received any refund of Rs 5768 for that booking. Booking Reference for the same is : REF[protected].

It's has been 2 months and everytime they say you will recieve your money in 3-5 working days

Kindly take strict action against them...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Con$umer
from Mumbai, Maharashtra
Report
Copy

Refund Not Processed by travolook

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:www.travolook.in

Booking Reference number Travolook - REF[protected]
I booked a ticket from Bangalore to Gorakhpur on the 3rd of April 2021 and mintutes later I received cancellation email from travolook advising that the tickets could not be booked because the fares have increased.

I spoke with Vaibhav from travolook teams and he informed that since the airline changed the ticket price the ticket could not be booked from their end and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravi kumar Pola
Report
Copy

Refund not processed even after 1 month

Website:travolook.in

I tried booking flight ticket on travolook.in and made payment for the same. No ticket is booked and after sometime i get a mail that the fare has expired and I'll get the refund in a week.
I know it's a fraud as I've booked the ticket for the same price later that day.
And it's been more than a month and my refund has not been processed....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:www.travolook.in

I have booked ticket on Mon, 14 Dec 2020 from www.travolook.in of Indigo 6E - 2125 airline from Delhi to Nagpur by name of Dharamvir. And 4180 INR deducted from my account and not received confirmed ticket and today is 17 April 2021 i didn't receive any kind money. Many times i contact[protected] & email ([protected]@travolook.in) to customer care but not receive any result. Only say you receive your refund your money within 5 days but present...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mayank79
from Bengaluru, Karnataka
Report
Copy

Money not refunded yet

Address:Casa Viento B203 Lakeshoregreen Palava City Phase 2 Pipeline road near Khoni Village DombiVali East 421204
Website:travolook.in

Hi Team,
I have booked flight ticket from Mum-Prayagraj and Prayagraj - Mum. Amount was 7960 Rs. After booking immediatly ticket got cancelled due to fare expiration. They said they will refund full money withing 7 to 10 working days. Today 13 days finished but didn't get refund yet.

Ticket Ref No:REF[protected]

Please take action on this. I will be grateful to you. Ticket is attached herewith....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Gurugram
Website:www.travolook.in

I tried to book flight from Travolook and amount deducted but booking get cancelled. I also received call from this company that I will receive my refund within 6 days. I sent many mails and also called but received no response from their side. Kindly take strict action against them so that they refund my amount asap. The required details has been attached below.
(Your Booking is Cancelled with travolook.in :REF[protected] )
Refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tejaswini Belekar
from Indore, Madhya Pradesh
Report
Copy

Refund not received

Website:www.travolook.in

I had booked a ticket on 16th Jan 2021 from Mumbai to Indore but it got cancelled due to surge in fares.
I received mail saying ticket got cancelled and refunded would be initiated.
At first they mentioned you will receive refund in 15-21 working days. Then said 7-10 days as there is some operational issue. Now they are saying its processed from our end you need to reach out to your bank but they are not sharing transaction...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
REF[protected]
Vide reference given above, my flight booking has been cancelled. I contacted several times since then to get the refund. So far, the amount has not been refunded. I booked my ticket in December 2020. Even after four months, the refund has not been received. Kindly look into the matter and refund my money as soon as possible, failing which I will have no other option but to approach Consumer Court or Court of Civil and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohit jeet
Report
Copy

Money not refund

I booked ticket from delhi to chennai on 12th feb. Due to fare raise got call from travolook executive that fare has raise by airlines. Please pay rest of the amount.so i said cancel the ticket and refund my money. Till now they have not refunded single penny. Called many times every they give me timelines to wait 10-15 days . Anyone know how to raise a complaint in consumer court or any another place....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
akhil sasi
Report
Copy

About ticket booking

Address:www.travolook.in
Website:www.travolook.in

I have booked a ticket from travolook site and the airline ticket was booked after 20 minute a call came from the travolook customer care that you have booked a ticket from HYDERABAD TO TRIVANDRUM has been increased due to fluctuations of flight rate if you want to confirm the ticket you have to give 1280 Rs MORE and if you don't want will refund the amount in 10-15 days and a 500 Rs refund amount will be deducted and I asked why this 500...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prasoonsvm
Report
Copy

Payment not received

Address:445, Udyog Vihar Phase 5, Sector -19, Gurugram Haryana.
Website:travolook.in

I Booked a air ticket on 18th Jan 2021 through travolook.in, the ticket amount was deducted but ticket not booked.After half an hour customer support call me and told that ur ticket was cancelled and amount will be refunded within 15 to 20days. its all ready 1 months over but not get my money back, whenever i talk to customer support they told me it will be refunded withn a week.
I request to consumer complaint Forum to take a strict...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Customer care No-01246434800 & Add-445, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:www.travolook.in

I had booked a flight ticket on this travel agent company name travolook.in on 18th Jan 2021 I had booked a ticket from goa to surat my amount is deducted from my account Rs 2819/- then within 30 mnt there executive callme and said due to flight rate increase your ticket will not be confirmed so that your amount will be refund 15 to 20 working days
Then after I call a company so many times they say only I one words that working day...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Gurugram,Haryana
Website:www.travolook.in

I have booked a flight ticket from delhi to bhubaneswar on 5th november 2020 but due to non-confirmation of PNR my ticket was cancelled by travolook and they called and said that refund OF Rs.7150/- will be issued within 20-25 days and since then i have called many times but every time they said it will be refunded within 10 days, 5days etc. till now i have not got my refund.

my reference no is:REF[protected]
name: Amit...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vanshri@7456
from Delhi, Delhi
Report
Copy

Flight ticket booking

Address:445, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:travel agency

I booked a flight ticket on 17th jan 2021, journey date 19.01.2021,
dest. DEL TO BOM, amount deducted from my card and after 5min i got a call back that my flight is cancelled due rise in fare. you will get refunded within 15 days. till date i contacted many times my money has not been transferred....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Travolook.in Recent Comments