Cabbazar — Extra amount charged for what was told for taxi

Website:CabBazar.com

I booked a taxi from Gurgaon to Dharamshala and in the booking it was mentioned that extra KM will be Rs. 9.5 per KM but after going to Dharamshala the driver refused to go for sight seeing and then he asked for extra for sight seeing saying that this charge is not relevant for mountain region whereas it was nowhere mentioned that this charge was not relevant for mountain region! Also he charged me two state tax for 1200 each and the toll tax extra without proper receipt! The company should provide proper receipt of toll tax and state tax for which we are paying but the driver did not gave me any receipt of the amount ! I want proper receipt of what I paid ! And I want to say that this company is total fraud and they show low pricing initial but then they charge more at the end of the journey in toll tax and state tax without giving receipts ! It’s better to go by local cabs than booking from this company as atleast they are upfront with their charges and don’t cheat ! This was the first and last time I am using CabBazar and I would recommend others to avoid this company while booking out station cab or first negotiate all terms in advance or not use this company at all!
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Taxes are majorly additional on outstation trips which is clearly stated on our website and is not a hidden charge. Also local sightseeing are included in a round trip within the same quoted price as extra km are provided for the same. We would request you to reach us out at [protected]@cabbazar.com along with your booking details so that we can look into the issue and make it right in any way we can.

Always happy to help!

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