Cabbazar Complaints & Reviews

This scam company took money in advance and then later when they are unable to provide service they don't give refund back but some coupon which is useless because they hane no integrity...

I booked can Bazar for my trip from madurai to rameshwaram with refernce to booking id 504093.first I messaged them but no driver allocated so I cancel the booking but their system says that driver alloted at 9:48 am and you cancel ticket at 9:49 exact one minute differce after that I told that in app there were no driver was allocated and I recuevd message at 10:00 for refernce I am attaching screen shot than they said you have network issue...

I booked my trip from chennai vadapalani to muthupettai (booking ID 502094) on 23.12.23 10AM one day before but they didn't arrange any driver or vehicle till morning and they informed no one available so the price may increase and it will charged extra when I contacted customer care. So due to their poor service I am afraid to take my family with them so I cancelled my booking. But they didn't returned my complete account to bank. And they...

I recently booked a SUV from Gurgaon to Lucknow. Initially they sent Innova details and later on the same day shared the details of Ertiga. When spoke to them they said Innova is not available (though Ertiga is also mentioned in their web-site as SUV). Cab reported on time, driver was a nice person. Cab was not clean, broken, seats in poor condition.

Problems started after 2.5-3 hours of travel. AC stopped working and driver...

This fraud company took an advance payment of rs 566 from me for taxi booking. Thay did not provide any service and my money is not refunded. Need to take this matter further as the company is fraud. Booking id is 495739...

During my night journey with a friend in a CabBazar taxi from Rishikesh to Delhi airport, a severe accident occurred, shattering the car's front glass into millions of cracks. Stranded on the highway, we contacted CabBazar's customer care, facing initial rudeness and a lack o[censored]nderstanding. Despite multiple calls, they couldn't offer assistance, suggesting we continue in the damaged car. Eventually, they canceled our booking, and left two...

I booked the cab on cabbazar for travelling from thuraiyur to chennai on 14.11.23.Driver asking extra amount due to my luggage bag.During travelling also driver tash driving.Very unprofessional driving...

I have booked cab from Bangalore to Goa and then one day before the booking their driver called and asked us to pay 3k extra in the name of state permit but while booking the cab their was only state tax, toll, parking charges to be paid by us mentioned but no state permit mentioned. We called the customer care and discussed this issue and then their customer care guy added driver on conference call and that driver sent me fake government...

They are looters in just 5 min of booking they denied to refund the amount. One the call itself they shared me the driver details through message and told me now they can't refund my money as i driver details already shared and this all happens in 5 min. i am going to make consumer complaint against them. Don't do booking through them...

They are looters in just 5 min of booking they denied to refund the amount i am going to make consumer complaint against them. Don't do booking through them...

Most erratic way of dealing and looting money. Taken advance and not returning. Will take the matter to higher level...

Dear Sir/Madam,

I am writing to express my profound disappointment and concern regarding a recent incident involving one of your drivers. I hired your agency's services for our company Director's trip from Nagpur to Yavatmal, a return for a tour on 11/10/2023 which was supposed to be a pleasant and safe experience. Unfortunately, it turned into a distressing and dangerous situation due to the actions of your driver.
On...

While booking they do false promise. And after advance payment they show their real colors....

Booking ID: 440376
We had booked the cab from Alwar to Jaipur on 23rd Sep 2023 for the travel date of 24th Sep. We got the cab & driver details through a message and the same was showing on the app. However, at the arrival time different cab and driver arrived for the pickup.
While asking why the cab was changed w/o prior notice, the customer care executive started arguing, they didn't even realize that it was a security breach...

I already complain against cabbazar regarding service that's not provided by them.As I booked cab through online cabbazar, booking was confirmed with booking id:-428434. The amount of Rs. 1160/- was deducted from my account. But The service is not provided by the driver of cabbazar at last minute. I already complained against that in consumercomplain.in After I complained about it, they provided e-voucher as Rs. 1160/- Now my request is that...

Cabbazar - The synonym for Extortion & Dishonesty
Aug 2023 • Family
Extremely poor & non professional experience from cabbazar... Had booked 3 weeks ago after honestly informing passengers, viz... 2 adults and 2 kids... with around 8-10 bags (small & big altogether)for airport trip... Had booked an Ertiga after "sweet talk" from cabbazar customer care guys... Swindled me into booking with advance payment... On the day of travel,...

I booked cab from paloncha, telangana to Attili, Andhra pradesh in online through www.cabbazar.com & cab was successfully booked with booking id:428434 & I also received acknowledge message that cab was successfully booked while booking cab I provided every detail required for the trip.cabbazar quoted amount of Rs. 3779/-(excluding toll charges) for the trip & this website asked to pay advance of Rs. 1160/- & I paid according their terms...

I'd no 417206.
Booked from hyderabad to srisailam.
DoB is 12Aug 23.
An amount of 870 has been paid as advance lot of arguments done with customer care bit finally they denied to refund my amount. Pl revert back my amount after deduction in cancellation rate as applicable...

I have booked a taxi from Noida to Jaipur with following details
Hi Arun Sharma,
Booking (ID:408444) has been confirmed on 19/07/2023 10:00 AM at 10:00 AM.

Driver came to pick us at 11.45 AM, company also charged 300 rs for luggage space assurance but this was cng car and only space to keep luggage is carrier that was there in the taxi. All outstation cng taxi has carrier so the company charged 300 rs for no...

Booking ID 383875
Journey date 10 June 2023
Car name Swift Dzire
No. HR55AJ9014
Adv amt paid was 623
The time of pick up from the location was 12.15pm firstly he came late there around 1hr we waited there and he was talking very rudely then we contact to the owner replied that Raju was not his driver his driver's were not available so he send Raju to pick us . And Raju was a very untrained person he didn't...

I booked the cab from banglore airport to mysore.the booking was successfull and I paid the same of 646 rs. Later the driver asked for extra 500 rs then what was agreed while booking and refused pickup.After waiting for 45 mins I called customer care and explained entire situation and customer care executive after talking with driver twice cancelled the ride since I was getting late as driver did not appear for pick up.Later when I called...

Cabbazar Reference Number: 359821
Contact Number: +[protected]
Refund Amount: Rs.3813.00

On 13th May I booked Innova rental car. after I called customer care and done the inquiry of car seating capacity and requested to change the 8 seater car. but they said not able and recommended to booking an alternate of 2 sedan cars. I told them not acceptable. arrange to refund the booking amount. not cancel the booking...

Cabbazar Reference Number: 359821
Contact Number: +[protected]
Refund Amount: Rs.3813.00

On 13th May I booked Innova rental car. after I called customer care and done the inquiry of car seating capacity and requested to change the 8 seater car. but they said not able and recommended to booking an alternate of 2 sedan cars. I told them not acceptable. arrange to refund the booking amount. not cancel the booking...

The driver arrived late for pickup by 1 hour, I was not given a refund. The company instead gave me discount coupon valid for lifetime. So I used this Voucher to book the return trip. Booking ID 367997. Driver asked for toll charges after arriving for Pune Mumbai trip . As per cab bazar policy the Toll is included. Finally agreed to work at the same fare if he takes the non toll road. Drove very rashly on the Pune Mumbai Old Highway. The...

Company was requested to change driver. It was purposfully delayed and not looked at. They kept me on my tose and on their end no efforts but only attitude and arrogance all along leading me to come out of their harsh clutches. Now money taken is held without rendering services....

Non reliable drivers & call centre’s executive. I had booked cab for Pune to Shirdi for 6 am. Cab driver was not answering the call. I raised the complaint to customer care at 7.30am, without taking my confirmation they modified the pick up time to 8.30am. Cab arrived at 8.50am. Company charges for waiting & cancellations, but what if client waits for the cab for almost 3 hours. Any compensation for that? After frequent calls manager is...

I have booked the car before a month but after cancelling the cab I didnt get the deposited amount... If they want to take in advance the amount should be nominal... Is this not a wrong thing or fraud ?
No address or email id is mentioned in the website... except the customer care number...
Please stop making illusion by showing
50%, 40% discount to make the people fool...
WEBSITE IS NOT UPDATED ...
AND...

We booked a cab service for 6 days in April from Delhi airport.
Cabbazar kept changing driver info multiple times till the arrival day.

We got assigned a driver name Pawan Gupta. We talked to him one day in advance and very clearly told him we would board the cab on the next day at 10.30 am at the airport. He also agreed.

On the day when we had to board the cab, he gave missed call at around 7 am in the...

Dear team,

I used this app first time and I am very disappointed. First of all 261 km is charged, driven taken long route without asking me I am new to this place. Driver taken 100 rup for paying challan that's also not returned to me, and extra 15 km is charged for pickup and that i cleared with customer care day before traveling so they told me it will charge from home and taken money to 15 km. Kindly return my money.br...

I booked a taxi from Gurgaon to Dharamshala and in the booking it was mentioned that extra KM will be Rs. 9.5 per KM but after going to Dharamshala the driver refused to go for sight seeing and then he asked for extra for sight seeing saying that this charge is not relevant for mountain region whereas it was nowhere mentioned that this charge was not relevant for mountain region! Also he charged me two state tax for 1200 each and the toll...