Cabbazar — Refund amount for cancelled car rental booking

Address:Trichy
Website:cabbazar.com

Cabbazar Reference Number: 359821
Contact Number: +[protected]
Refund Amount: Rs.3813.00

On 13th May I booked Innova rental car. after I called customer care and done the inquiry of car seating capacity and requested to change the 8 seater car. but they said not able and recommended to booking an alternate of 2 sedan cars. I told them not acceptable. arrange to refund the booking amount. not cancel the booking give a discount voucher and disconnect the call. voucher is not agreed with me. after am tried so many calls to customer care to follow up on the refund amount. All the customer care people not responding properly, talking rudely, and disconnecting the calls while talking.

Every day am following up with customer care no updates for the refund. simply they said refund not able and force me to use discount voucher only.
I replied to them I will not make any trips until my death and will not use Cabbazar's cheating voucher.
I WANT MY REFUND FULL AMOUNT.
Mobile: [protected]
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Sir, we had provided all possible options available and you denied to take both. when you are 8 members why would you book for a 6 seater and when you realized you wanted to cancel the booking and the same was informed to you that as the driver/cab details have been allocated and the cab has been provisioned so the advance amount won't be refundable in case of cancellation so you can opt for 2 sedan cars. The more number of passengers the more the package prize will be. We provide commercial cars so we only commit to 6+1 seaters only. When we have already reverted back you money in the form of a lifetime validity voucher so the amount is useful for the future bookings so what's the point of sending abusive mails all day long for no reason. Kindly stop this activity of sending mails and keep using the voucher on your further bookings.
Arunk1404's [Complaint's author] reply, May 27, 2023
Due to customer care taking way, force me to sending mails badly.
and remind me that I do not want any vouchers, and need a refund amount urgently.
Arunk1404's [Complaint's author] reply, May 29, 2023
I need an urgent reply and refund amount of Rs.3813
Arunk1404's [Complaint's author] reply, May 30, 2023
REMINDER
Arunk1404's [Complaint's author] reply, May 31, 2023
REMINDER-1
Arunk1404's [Complaint's author] reply, Jun 2, 2023
REMINDER-2
Arunk1404's [Complaint's author] reply, Jun 3, 2023
REMINDER-3
Arunk1404's [Complaint's author] reply, Jun 5, 2023
REMINDER-4

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    Trichy
    India
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